Twenty years of data and every process built around it. Moving would be a two year project we cannot afford, so we stay and we complain. Sage knows that, and the renewal increases reflect it.
Pros
Construction and property management in one system
Cons
Custom reporting needs Crystal and a consultant
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 2, 2025
We appreciate the feedback. Implementation for a business of your complexity is a significant undertaking, and we are sorry it was difficult. We would welcome a conversation about how we can better support your team now that you are live.
7 found this helpful
Samuel Dupont
Director of Finance, Kestrel Analytics
United States·Nonprofit·1 to 10 employees
2.0
Nov 21, 2024
Used 2 or more years
We are stuck and we know it
It looks and behaves like software from the 1990s because in important ways it is. Our newer PMs find it genuinely difficult and that affects who we can hire into the role. The functionality is unmatched and the experience is indefensible.
Pros
Subcontract compliance holds that block payment
Cons
Switching cost is high enough to feel like lock in
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 1, 2024
Thank you for the detailed review. Sage 300 Construction and Real Estate remains a supported and actively maintained product, and we understand roadmap clarity matters when you are planning years ahead. Your account team can discuss this with you directly.
7 found this helpful
Felicia Beaumont
Controller, Falcon Ridge Landscaping
Canada·Financial services·11 to 50 employees
3.0
Aug 9, 2024
LinkedIn confirmedUsed 2 or more years
Old software that does hard things well
New staff need weeks. Not days, weeks. That is a real cost when your accounting team turns over, and it is the strongest argument for eventually moving.
Pros
Construction and property management in one system
Cons
Switching cost is high enough to feel like lock in
Ease of use
Value for money
Customer service
Functionality
Response from the vendorAug 21, 2024
We appreciate the feedback. Implementation for a business of your complexity is a significant undertaking, and we are sorry it was difficult. We would welcome a conversation about how we can better support your team now that you are live.
7 found this helpful
Hannah Tillman
Owner, Northgate Logistics
Canada·Hospitality·201 to 500 employees
3.0
Jul 16, 2024
Used less than 6 months
Powerful, and it shows its age daily
New staff need weeks. Not days, weeks. That is a real cost when your accounting team turns over, and it is the strongest argument for eventually moving.
Pros
Enormous install base, so skills are findable
Cons
Roadmap unclear next to Intacct Construction
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Jorge Ferrari
Studio Director, Northern Star Staffing
United States·Nonprofit·1 to 10 employees
4.0
Mar 31, 2026
LinkedIn confirmedUsed 2 or more years
Union payroll with fringes, correctly, every week
Everyone calls it Timberline and everyone complains about it and nobody leaves, because it does the genuinely hard things correctly. Certified payroll, union fringes, subcontract control. That is not a coincidence.
Pros
Construction and property management in one system
Cons
Implementation is a year long project
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Oscar Jefferson
Finance Manager, Coastline Outfitters
Canada·Retail·1 to 10 employees
4.0
Mar 13, 2026
Verified userUsed 1 to 2 years
Four hundred jobs and it does not blink
We run over four hundred concurrent jobs and the job cost reporting holds up. Most systems we evaluated started groaning at fifty.
Pros
Subcontract compliance holds that block payment
Cons
Weeks of training for every new hire
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Joelle Bhatt
Chief of Staff, Granite Peak Roofing
United States·Financial services·1 to 10 employees
3.0
Mar 2, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Old software that does hard things well
The reassurance is that everybody runs it. People who know Timberline are findable, which after twenty years is not nothing. Try hiring a controller who knows a niche cloud product.
Pros
Enormous install base, so skills are findable
Cons
Implementation is a year long project
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Christopher Farouk
Finance Manager, Clearview Windows
Other·Hospitality·11 to 50 employees
3.0
Aug 10, 2025
Verified userLinkedIn confirmedUsed less than 6 months
The roadmap question is real
The interface is genuinely dated and the module boundaries reflect decisions from decades ago. It also does things no modern competitor does. That is the trade and most firms our size make it knowingly.
Pros
Certified payroll for federally funded work
Cons
Weeks of training for every new hire
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Paige Grant
Project Manager, Prairie Rose Bakery
United States·Manufacturing·1 to 10 employees
4.0
Apr 9, 2025
Verified userLinkedIn confirmedUsed 2 or more years
It will not pay a sub with expired insurance
We build and we hold, and having construction accounting and property management with CAM reconciliation in one system means we are not running two companies on two platforms.
Pros
Construction and property management in one system
Cons
Implementation is a year long project
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Imani Kovac
Director of Finance, Silverbirch Accounting
Canada·Marketing·11 to 50 employees
5.0
Mar 20, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Public work is possible because of this
We run over four hundred concurrent jobs and the job cost reporting holds up. Most systems we evaluated started groaning at fifty.
Pros
Construction and property management in one system
Cons
Implementation is a year long project
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Grace Whitfield
HR Manager, Trailhead Bicycles
United States·Legal·1 to 10 employees
3.0
Oct 22, 2024
Used 6 to 12 months
Old software that does hard things well
New staff need weeks. Not days, weeks. That is a real cost when your accounting team turns over, and it is the strongest argument for eventually moving.
Pros
Enormous install base, so skills are findable
Cons
Switching cost is high enough to feel like lock in
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Giselle Boucher
Sales Director, Aurora Print House
United States·Ecommerce·51 to 200 employees
3.0
Apr 20, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Powerful, and it shows its age daily
The reassurance is that everybody runs it. People who know Timberline are findable, which after twenty years is not nothing. Try hiring a controller who knows a niche cloud product.
Pros
Job cost across hundreds of concurrent jobs
Cons
Custom reporting needs Crystal and a consultant
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 29, 2026
Thank you for the detailed review. Sage 300 Construction and Real Estate remains a supported and actively maintained product, and we understand roadmap clarity matters when you are planning years ahead. Your account team can discuss this with you directly.
5 found this helpful
Brooke Cisneros
Founder, Kestrel Analytics
United States·Transport and logistics·11 to 50 employees
4.0
Apr 1, 2026
Verified userUsed 6 to 12 months
Union payroll with fringes, correctly, every week
Everyone calls it Timberline and everyone complains about it and nobody leaves, because it does the genuinely hard things correctly. Certified payroll, union fringes, subcontract control. That is not a coincidence.
Pros
Enormous install base, so skills are findable
Cons
Implementation is a year long project
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Wesley Aoki
VP of Sales, Redbrick Property Group
United States·Marketing·1 to 10 employees
3.0
Sep 13, 2025
Verified userUsed 6 to 12 months
Old software that does hard things well
The reassurance is that everybody runs it. People who know Timberline are findable, which after twenty years is not nothing. Try hiring a controller who knows a niche cloud product.
Pros
Enormous install base, so skills are findable
Cons
Roadmap unclear next to Intacct Construction
Ease of use
Value for money
Customer service
Functionality
Response from the vendorSep 18, 2025
We appreciate the feedback. Implementation for a business of your complexity is a significant undertaking, and we are sorry it was difficult. We would welcome a conversation about how we can better support your team now that you are live.
5 found this helpful
Sasha Finnegan
General Manager, Blackstone Contracting
United States·Healthcare·11 to 50 employees
3.0
Aug 10, 2025
LinkedIn confirmedUsed less than 6 months
The roadmap question is real
Sage is investing in Intacct Construction and everyone knows it. I asked directly and got a reassuring but non specific answer. I would push harder than I did before signing another term.
Pros
Subcontract compliance holds that block payment
Cons
Weeks of training for every new hire
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Freya Leclerc
Chief of Staff, Harborline Supply
United States·Legal·500+ employees
5.0
Jan 17, 2025
Verified userUsed 6 to 12 months
Four hundred jobs and it does not blink
We build and we hold, and having construction accounting and property management with CAM reconciliation in one system means we are not running two companies on two platforms.
Pros
Union payroll with fringe calculations that hold up
Cons
Interface is genuinely from another era
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Pablo Ellsworth
Chief of Staff, Northgate Logistics
United States·Manufacturing·11 to 50 employees
1.0
Jan 13, 2025
Verified userLinkedIn confirmedUsed less than 6 months
The interface is from another century
A year from signature to go live with a specialist partner and a number I will not put in writing. It works now. Getting here consumed our controller for twelve months and she is honest that she nearly quit.
Pros
Enormous install base, so skills are findable
Cons
Weeks of training for every new hire
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Gregory Nakashima
Founder, Prairie Rose Bakery
United States·Healthcare·201 to 500 employees
3.0
Dec 10, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
The install base is the reassurance
Sage is investing in Intacct Construction and everyone knows it. I asked directly and got a reassuring but non specific answer. I would push harder than I did before signing another term.
Pros
Subcontract compliance holds that block payment
Cons
Weeks of training for every new hire
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Hugo Montoya
People Operations Lead, Northern Star Staffing
United States·Ecommerce·11 to 50 employees
2.0
Aug 11, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Reporting means Crystal and a consultant
Anything beyond the standard reports is Crystal Reports and a consultant. We have a standing arrangement with someone just for reporting, which is a permanent line in the budget nobody mentioned at the start.
Pros
Subcontract compliance holds that block payment
Cons
Custom reporting needs Crystal and a consultant
Ease of use
Value for money
Customer service
Functionality
Response from the vendorAug 16, 2024
We appreciate the feedback. Implementation for a business of your complexity is a significant undertaking, and we are sorry it was difficult. We would welcome a conversation about how we can better support your team now that you are live.
5 found this helpful
Aaron Boucher
Owner, Trailhead Bicycles
United States·Accounting·1 to 10 employees
4.0
Apr 18, 2026
LinkedIn confirmedUsed less than 6 months
Four hundred jobs and it does not blink
Federally funded work with certified payroll and multiple unions is simply not possible for a firm our size without something like this. It is the price of entry to that market.
Pros
Construction and property management in one system
United States
Canada