We are at three hundred and twenty people now and starting to feel the ceiling. Workflow customization is limited and the approval logic cannot express our new structure. It was perfect at eighty.
Pros
Self service that employees actually adopt
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
Response from the vendorSep 25, 2024
Thank you for the feedback. Sage HR is designed to integrate with payroll providers rather than process payroll directly, and we appreciate that this is not always clear during evaluation. Our team can walk you through the payroll integrations available in your region.
38 found this helpful
Heather Eberhardt
HR Manager, Trailhead Bicycles
United States·Hospitality·11 to 50 employees
4.0
Aug 17, 2025
LinkedIn confirmedUsed 1 to 2 years
Killed our time off spreadsheet in an afternoon
The shared calendar stopped two people on the same small team booking the same week, which used to happen twice a year and caused real problems.
Pros
Leave and absence management is genuinely excellent
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Kevin Castellanos
Head of Operations, Maplewood Childcare
Canada·Software·1 to 10 employees
2.0
Mar 28, 2026
LinkedIn confirmedUsed 6 to 12 months
No US payroll is a real problem
It integrates with payroll rather than running it, which means you are still paying someone else for the part that actually has to be right. For a small company that is two vendors and two bills to do what should be one job.
Pros
Set up without a consultant
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Jorge Kowalski
Project Manager, Fairview Veterinary
United States·Retail·51 to 200 employees
5.0
Feb 18, 2026
LinkedIn confirmedUsed 6 to 12 months
Leave tracking that people use without being told
The shared calendar stopped two people on the same small team booking the same week, which used to happen twice a year and caused real problems.
Pros
Six fifty per employee per month for the core
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Odette Ojeda
General Manager, Ironwood Fabrication
United States·Software·1 to 10 employees
1.0
Aug 19, 2025
Verified userUsed 6 to 12 months
No US payroll is a real problem
We bought it assuming a company called Sage selling HR software would run payroll. There is no US payroll engine, no Form 941, no W-2. We found out during implementation and had to buy a second product. Entirely our fault for not checking, and I still think the positioning invites the mistake.
Pros
Modules added only when you need them
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Lorena Wesley
Sales Director, Bluewater Consulting
United States·Manufacturing·51 to 200 employees
4.0
Jun 23, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Six fifty a head is the right price for this
The shared calendar stopped two people on the same small team booking the same week, which used to happen twice a year and caused real problems.
Pros
Self service that employees actually adopt
Cons
Reporting is thin beyond the standard set
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Denise Mensah
Head of Operations, Trailhead Bicycles
United States·Professional services·11 to 50 employees
4.0
Aug 25, 2024
Verified userLinkedIn confirmedUsed 2 or more years
The module structure is honest
We added timesheets a year in and it slotted straight on. No migration, no renegotiation, just a line on the invoice. The modular thing is real and not a pricing trick.
Pros
Self service that employees actually adopt
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Isaac Tillman
Studio Director, Kestrel Analytics
United States·Retail·1 to 10 employees
5.0
Feb 11, 2026
Used 6 to 12 months
The module structure is honest
The shared calendar stopped two people on the same small team booking the same week, which used to happen twice a year and caused real problems.
Pros
Accrual and carryover rules handled correctly
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Selena Beaumont
Controller, Silverbirch Accounting
United States·Legal·51 to 200 employees
4.0
Nov 20, 2024
Used 6 to 12 months
Set it up myself in a morning
Employee self service actually gets used. People book their own time off, managers approve on their phone, and I stopped being the middle of every request. Adoption was immediate, which never happens.
Pros
Modules added only when you need them
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Grace Raghavan
Head of Operations, Granite Peak Roofing
Canada·Financial services·11 to 50 employees
4.0
Nov 7, 2024
Verified userUsed 2 or more years
Killed our time off spreadsheet in an afternoon
The pricing is what sold me. Six fifty per person for core HR and leave, and I add modules only when I need them. Every other product wanted to sell me a platform. This let me buy a feature.
Pros
Accrual and carryover rules handled correctly
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Kendra Villanueva
Studio Director, Cedar & Vine Interiors
United States·Education·1 to 10 employees
3.0
Mar 22, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Fine until you pass a few hundred people
It is called Sage HR and it does not do payroll, which is a naming decision I still find hard to defend. Useful product. Confusing position in the lineup.
Pros
Self service that employees actually adopt
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Quinn Jorgensen
Project Manager, Falcon Ridge Landscaping
United States·Accounting·11 to 50 employees
4.0
Oct 25, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Killed our time off spreadsheet in an afternoon
We added timesheets a year in and it slotted straight on. No migration, no renegotiation, just a line on the invoice. The modular thing is real and not a pricing trick.
Pros
Self service that employees actually adopt
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Paige Ishikawa
Head of Operations, Bluewater Consulting
United States·Transport and logistics·1 to 10 employees
5.0
May 12, 2025
Verified userUsed 6 to 12 months
Six fifty a head is the right price for this
The pricing is what sold me. Six fifty per person for core HR and leave, and I add modules only when I need them. Every other product wanted to sell me a platform. This let me buy a feature.
Pros
Set up without a consultant
Cons
No US or Canadian payroll engine at all
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Rebecca Harrington
Operations Manager, Cedar & Vine Interiors
United States·Construction·500+ employees
5.0
Aug 1, 2025
LinkedIn confirmedUsed 2 or more years
Set it up myself in a morning
We added timesheets a year in and it slotted straight on. No migration, no renegotiation, just a line on the invoice. The modular thing is real and not a pricing trick.
Pros
Set up without a consultant
Cons
No US or Canadian payroll engine at all
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Katherine Hendricks
HR Manager, Aurora Print House
United States·Software·201 to 500 employees
4.0
Jul 4, 2026
Verified userUsed 2 or more years
Six fifty a head is the right price for this
We added timesheets a year in and it slotted straight on. No migration, no renegotiation, just a line on the invoice. The modular thing is real and not a pricing trick.
Pros
Modules added only when you need them
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Hannah Escobar
Managing Partner, Blackstone Contracting
United States·Legal·11 to 50 employees
2.0
Nov 5, 2024
LinkedIn confirmedUsed 2 or more years
No US payroll is a real problem
It integrates with payroll rather than running it, which means you are still paying someone else for the part that actually has to be right. For a small company that is two vendors and two bills to do what should be one job.
Pros
Self service that employees actually adopt
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Julius Paredes
HR Manager, Hillcrest Family Clinic
Canada·Retail·11 to 50 employees
3.0
Mar 31, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Reporting runs out fast
Leave management is genuinely excellent. Everything else is adequate. Performance reviews are basic next to a purpose built tool and the org chart is decorative. Buy it for leave and treat the rest as a bonus.
Pros
Set up without a consultant
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Beatriz Villareal
Operations Manager, Kestrel Analytics
United States·Accounting·51 to 200 employees
3.0
Jul 21, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Good product, wrong name
We are at three hundred and twenty people now and starting to feel the ceiling. Workflow customization is limited and the approval logic cannot express our new structure. It was perfect at eighty.
Pros
Leave and absence management is genuinely excellent
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Hugo Ellsworth
Managing Partner, Granite Peak Roofing
United States·Real estate·51 to 200 employees
5.0
Mar 22, 2025
Verified userUsed 1 to 2 years
Leave tracking that people use without being told
We added timesheets a year in and it slotted straight on. No migration, no renegotiation, just a line on the invoice. The modular thing is real and not a pricing trick.
Pros
Self service that employees actually adopt
Cons
No US or Canadian payroll engine at all
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Amara Prescott
Office Manager, Coastline Outfitters
United States·Real estate·51 to 200 employees
5.0
Aug 29, 2024
Verified userUsed 2 or more years
Leave tracking that people use without being told
The pricing is what sold me. Six fifty per person for core HR and leave, and I add modules only when I need them. Every other product wanted to sell me a platform. This let me buy a feature.
United States
Canada