Carryover rules were the thing our old spreadsheet always got wrong. It handles them, including the cap, and I have not had to check it manually since month two.
Pros
Modules added only when you need them
Cons
No US or Canadian payroll engine at all
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Neil Sinclair
Head of Operations, Silverbirch Accounting
United States·Manufacturing·1 to 10 employees
3.0
Jul 10, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Good product, wrong name
Standard reports are fine. Anything custom and you are exporting to Excel. For a small company that is survivable and it is still a gap worth knowing about before you commit.
Pros
Modules added only when you need them
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Anika Zamora
Accountant, Hillcrest Family Clinic
United States·Nonprofit·11 to 50 employees
5.0
Jun 3, 2025
Verified userUsed 1 to 2 years
Approval chains finally match how we work
Employee self service actually gets used. People book their own time off, managers approve on their phone, and I stopped being the middle of every request. Adoption was immediate, which never happens.
Pros
Leave and absence management is genuinely excellent
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Warren Petrov
Bookkeeper, Redbrick Property Group
United States·Transport and logistics·1 to 10 employees
2.0
Jan 20, 2025
Verified userUsed 2 or more years
No US payroll is a real problem
Support is email only on our plan and the turnaround is a day or two. Nothing has been urgent yet. If it ever is, I do not love my options.
Pros
Set up without a consultant
Cons
No US or Canadian payroll engine at all
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Celeste Kirkwood
VP of Sales, Northern Star Staffing
United States·Retail·201 to 500 employees
3.0
Jun 14, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Fine until you pass a few hundred people
We are at three hundred and twenty people now and starting to feel the ceiling. Workflow customization is limited and the approval logic cannot express our new structure. It was perfect at eighty.
Pros
Accrual and carryover rules handled correctly
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 20, 2026
Thank you for the feedback. Sage HR is designed to integrate with payroll providers rather than process payroll directly, and we appreciate that this is not always clear during evaluation. Our team can walk you through the payroll integrations available in your region.
28 found this helpful
Jasmine Fairbanks
Bookkeeper, Northern Star Staffing
United States·Education·500+ employees
4.0
Feb 5, 2026
Verified userUsed less than 6 months
Six fifty a head is the right price for this
Employee self service actually gets used. People book their own time off, managers approve on their phone, and I stopped being the middle of every request. Adoption was immediate, which never happens.
Pros
Leave and absence management is genuinely excellent
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Everett Dashwood
VP of Sales, Meridian Dental Group
United States·Healthcare·11 to 50 employees
4.0
Jan 4, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Set it up myself in a morning
We added timesheets a year in and it slotted straight on. No migration, no renegotiation, just a line on the invoice. The modular thing is real and not a pricing trick.
Pros
Leave and absence management is genuinely excellent
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Adele Gallagher
Chief of Staff, Sandbar Hospitality
United States·Education·201 to 500 employees
3.0
Nov 1, 2025
Verified userUsed 2 or more years
Good product, wrong name
We are at three hundred and twenty people now and starting to feel the ceiling. Workflow customization is limited and the approval logic cannot express our new structure. It was perfect at eighty.
Pros
Six fifty per employee per month for the core
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Miguel Zielinski
Bookkeeper, Redbrick Property Group
United States·Financial services·201 to 500 employees
4.0
Jan 17, 2025
LinkedIn confirmedUsed 6 to 12 months
Priced so a small team can actually buy it
The pricing is what sold me. Six fifty per person for core HR and leave, and I add modules only when I need them. Every other product wanted to sell me a platform. This let me buy a feature.
Pros
Set up without a consultant
Cons
No US or Canadian payroll engine at all
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Gordon Yamamoto
Founder, Falcon Ridge Landscaping
United States·Software·1 to 10 employees
3.0
Feb 2, 2026
Used less than 6 months
Great at leave, thin everywhere else
It is called Sage HR and it does not do payroll, which is a naming decision I still find hard to defend. Useful product. Confusing position in the lineup.
Pros
Self service that employees actually adopt
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Portia Tanaka
General Manager, Ironwood Fabrication
Canada·Healthcare·500+ employees
3.0
Aug 20, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Great at leave, thin everywhere else
We are at three hundred and twenty people now and starting to feel the ceiling. Workflow customization is limited and the approval logic cannot express our new structure. It was perfect at eighty.
Pros
Leave and absence management is genuinely excellent
Cons
No US or Canadian payroll engine at all
Ease of use
Value for money
Customer service
Functionality
Response from the vendorAug 24, 2024
Thank you for the feedback. Sage HR is designed to integrate with payroll providers rather than process payroll directly, and we appreciate that this is not always clear during evaluation. Our team can walk you through the payroll integrations available in your region.
26 found this helpful
Lucas Okafor
Bookkeeper, Sandbar Hospitality
United States·Software·1 to 10 employees
4.0
Jul 7, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Set it up myself in a morning
I set it up myself in a morning with no implementation call and no consultant. For a forty person company that is the entire value proposition.
Pros
Accrual and carryover rules handled correctly
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Simon Pritchard
Operations Manager, Hillcrest Family Clinic
United States·Nonprofit·51 to 200 employees
2.0
Mar 4, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Support is email and patience
Support is email only on our plan and the turnaround is a day or two. Nothing has been urgent yet. If it ever is, I do not love my options.
Pros
Set up without a consultant
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Tobias Kowalski
Bookkeeper, Kestrel Analytics
Canada·Manufacturing·11 to 50 employees
4.0
Nov 24, 2024
Verified userUsed 1 to 2 years
The module structure is honest
I set it up myself in a morning with no implementation call and no consultant. For a forty person company that is the entire value proposition.
Pros
Modules added only when you need them
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Rashid Ferrari
People Operations Lead, Lantern Creative
United States·Accounting·51 to 200 employees
4.0
Oct 4, 2024
Verified userUsed 2 or more years
Approval chains finally match how we work
I set it up myself in a morning with no implementation call and no consultant. For a forty person company that is the entire value proposition.
Pros
Set up without a consultant
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Priya Dubois
Founder, Beacon Legal Partners
United States·Ecommerce·51 to 200 employees
5.0
Nov 13, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Killed our time off spreadsheet in an afternoon
Carryover rules were the thing our old spreadsheet always got wrong. It handles them, including the cap, and I have not had to check it manually since month two.
Pros
Self service that employees actually adopt
Cons
Reporting is thin beyond the standard set
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Carmen Iqbal
Accountant, Bluewater Consulting
Canada·Legal·1 to 10 employees
5.0
Sep 20, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Leave tracking that people use without being told
The shared calendar stopped two people on the same small team booking the same week, which used to happen twice a year and caused real problems.
Pros
Leave and absence management is genuinely excellent
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Dana Haugen
People Operations Lead, Foundry Road Studios
United States·Real estate·11 to 50 employees
3.0
Oct 10, 2025
Used less than 6 months
Fine until you pass a few hundred people
It is called Sage HR and it does not do payroll, which is a naming decision I still find hard to defend. Useful product. Confusing position in the lineup.
Pros
Self service that employees actually adopt
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
Response from the vendorOct 19, 2025
Thank you for the feedback. Sage HR is designed to integrate with payroll providers rather than process payroll directly, and we appreciate that this is not always clear during evaluation. Our team can walk you through the payroll integrations available in your region.
23 found this helpful
Renee Nakashima
Bookkeeper, Falcon Ridge Landscaping
United States·Accounting·201 to 500 employees
5.0
May 6, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The module structure is honest
Employee self service actually gets used. People book their own time off, managers approve on their phone, and I stopped being the middle of every request. Adoption was immediate, which never happens.
Pros
Set up without a consultant
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Ximena Zamora
Bookkeeper, Beacon Legal Partners
United States·Professional services·51 to 200 employees
5.0
Dec 8, 2025
Verified userUsed 6 to 12 months
Six fifty a head is the right price for this
The pricing is what sold me. Six fifty per person for core HR and leave, and I add modules only when I need them. Every other product wanted to sell me a platform. This let me buy a feature.
United States
Canada