Between licenses, implementation and the partner, we landed close to double the first number discussed. Nothing was hidden exactly. It just accumulated, and by the time it added up we were committed.
Pros
Multi currency compensation in one cycle
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 27, 2025
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
1 found this helpful
Laura Winters
People Operations Lead, Cedar & Vine Interiors
United States·Transport and logistics·1 to 10 employees
4.0
Mar 19, 2025
Used 6 to 12 months
The Salesforce foundation earns its keep
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
One org chart and one headcount number
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Amara Villareal
Chief of Staff, Northern Star Staffing
United States·Retail·51 to 200 employees
4.0
Feb 27, 2025
Verified userLinkedIn confirmedUsed 2 or more years
It bends to our process instead of the reverse
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
One org chart and one headcount number
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ian Tran
Accountant, Northgate Logistics
Canada·Hospitality·1 to 10 employees
2.0
Apr 26, 2026
Verified userUsed 1 to 2 years
Configuration means a consultant, forever
Every meaningful change needs someone who knows the platform. We do not have that person, so every adjustment is a partner ticket and an invoice. The flexibility everyone praises is only real if you can afford to use it.
Pros
One org chart and one headcount number
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Margot Hendricks
VP of Sales, Aurora Print House
United States·Software·11 to 50 employees
4.0
Feb 7, 2026
Verified userUsed less than 6 months
Our admins were productive immediately
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
One org chart and one headcount number
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Meredith Nowak
Finance Manager, Northgate Logistics
Canada·Manufacturing·1 to 10 employees
5.0
Dec 30, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Four countries, one org chart, one system
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Genuine multi country policy and compliance handling
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Samuel Rasheed
Head of Operations, Copper Mountain Brewing
United States·Hospitality·11 to 50 employees
5.0
Dec 22, 2025
Verified userUsed 6 to 12 months
Our admins were productive immediately
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Genuine multi country policy and compliance handling
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Rosa Fitzgerald
Sales Director, Granite Peak Roofing
United States·Legal·51 to 200 employees
5.0
Dec 4, 2025
Verified userLinkedIn confirmedUsed 2 or more years
The Salesforce foundation earns its keep
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Strong workforce analytics
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Caleb Silva
Operations Manager, Lantern Creative
United States·Healthcare·1 to 10 employees
2.0
Dec 3, 2025
Used 1 to 2 years
Too much system for a hundred people
We were a hundred and forty people when we bought and it was far too much system. We used maybe a quarter of it and paid for all of it. It is built for organizations several times our size and we should have heard that more clearly.
Pros
Genuine multi country policy and compliance handling
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Nadia Osei
Bookkeeper, Northern Star Staffing
United States·Financial services·11 to 50 employees
4.0
Sep 30, 2025
Used 1 to 2 years
Our admins were productive immediately
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
One org chart and one headcount number
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Paige Calloway
Controller, Cedar & Vine Interiors
Canada·Financial services·201 to 500 employees
4.0
Jul 22, 2025
LinkedIn confirmedUsed 6 to 12 months
Four countries, one org chart, one system
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Highly configurable on the Salesforce platform
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Brendan Radcliffe
Founder, Granite Peak Roofing
Canada·Legal·1 to 10 employees
3.0
Apr 23, 2025
Used less than 6 months
Still not payroll
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Genuine multi country policy and compliance handling
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 30, 2025
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
0 found this helpful
Ian Bell
VP of Sales, Blackstone Contracting
United States·Software·11 to 50 employees
4.0
Feb 7, 2025
Verified userUsed 2 or more years
Finally one source of truth for headcount
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Multi currency compensation in one cycle
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Paige Beaumont
People Operations Lead, Prairie Rose Bakery
United States·Professional services·1 to 10 employees
3.0
Dec 28, 2024
Verified userUsed less than 6 months
Right product, long project
You get Salesforce's configurability and you get Salesforce's release cycle, its admin overhead and its way of doing things. If you already live there this is a gift. If you do not, it is a second platform to learn.
Pros
Immediate productivity for existing Salesforce admins
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Giselle Jenkins
General Manager, Summit Physio
United States·Software·51 to 200 employees
4.0
Dec 21, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
The Salesforce foundation earns its keep
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Multi currency compensation in one cycle
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Patrick Mercer
HR Manager, Aurora Print House
United States·Accounting·1 to 10 employees
5.0
Dec 18, 2024
Used 1 to 2 years
Four countries, one org chart, one system
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Strong workforce analytics
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Meredith Zielinski
Managing Partner, Granite Peak Roofing
United States·Real estate·1 to 10 employees
2.0
Nov 24, 2024
Verified userUsed 6 to 12 months
The cost lands well above the quote
Between licenses, implementation and the partner, we landed close to double the first number discussed. Nothing was hidden exactly. It just accumulated, and by the time it added up we were committed.
Pros
One org chart and one headcount number
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Simon Radcliffe
Founder, Foundry Road Studios
United States·Construction·1 to 10 employees
4.0
Oct 24, 2024
Verified userLinkedIn confirmedUsed 2 or more years
It bends to our process instead of the reverse
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Highly configurable on the Salesforce platform
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Isaac Laroche
Owner, Hillcrest Family Clinic
United States·Education·51 to 200 employees
3.0
Oct 16, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Powerful, and priced like it
You get Salesforce's configurability and you get Salesforce's release cycle, its admin overhead and its way of doing things. If you already live there this is a gift. If you do not, it is a second platform to learn.
Pros
One org chart and one headcount number
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Caleb Donovan
General Manager, Redbrick Property Group
Other·Healthcare·11 to 50 employees
5.0
Sep 19, 2024
Used 2 or more years
It bends to our process instead of the reverse
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
United States
Canada