Between licenses, implementation and the partner, we landed close to double the first number discussed. Nothing was hidden exactly. It just accumulated, and by the time it added up we were committed.
Pros
Multi currency compensation in one cycle
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Jorge Goodwin
Head of Operations, Sandbar Hospitality
Canada·Healthcare·11 to 50 employees
2.0
Jul 14, 2024
LinkedIn confirmedUsed 6 to 12 months
Too much system for a hundred people
Every meaningful change needs someone who knows the platform. We do not have that person, so every adjustment is a partner ticket and an invoice. The flexibility everyone praises is only real if you can afford to use it.
Pros
Immediate productivity for existing Salesforce admins
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJul 17, 2024
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
3 found this helpful
Renee Underwood
Sales Director, Meridian Dental Group
Canada·Professional services·51 to 200 employees
3.0
May 21, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Powerful, and priced like it
You get Salesforce's configurability and you get Salesforce's release cycle, its admin overhead and its way of doing things. If you already live there this is a gift. If you do not, it is a second platform to learn.
Pros
Genuine multi country policy and compliance handling
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 27, 2026
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
2 found this helpful
Kyle Ponce
Sales Director, Kestrel Analytics
United States·Real estate·51 to 200 employees
4.0
Apr 3, 2026
Verified userUsed 2 or more years
Finally one source of truth for headcount
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
Highly configurable on the Salesforce platform
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Zachary Stavros
Practice Manager, Redbrick Property Group
United States·Nonprofit·11 to 50 employees
2.0
Feb 28, 2026
Used 2 or more years
The cost lands well above the quote
Between licenses, implementation and the partner, we landed close to double the first number discussed. Nothing was hidden exactly. It just accumulated, and by the time it added up we were committed.
Pros
Highly configurable on the Salesforce platform
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Brendan Zamora
VP of Sales, Ironwood Fabrication
United States·Construction·51 to 200 employees
5.0
Jan 31, 2026
LinkedIn confirmedUsed 1 to 2 years
It bends to our process instead of the reverse
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Immediate productivity for existing Salesforce admins
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Kimberly Kearney
Sales Director, Northern Star Staffing
United States·Software·51 to 200 employees
5.0
Jan 14, 2026
LinkedIn confirmedUsed 6 to 12 months
Four countries, one org chart, one system
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Genuine multi country policy and compliance handling
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Esther Lin
VP of Sales, Beacon Legal Partners
United States·Legal·51 to 200 employees
5.0
Nov 22, 2025
Verified userUsed 2 or more years
Our admins were productive immediately
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Genuine multi country policy and compliance handling
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Ravi Laroche
Controller, Maplewood Childcare
Canada·Professional services·1 to 10 employees
3.0
Jul 24, 2025
LinkedIn confirmedUsed 1 to 2 years
Still not payroll
It does what we needed and it cost roughly forty percent more than the original quote once implementation and the partner were counted. That is apparently normal for this tier and I would still like to have known.
Pros
Multi currency compensation in one cycle
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Kendra Fairbanks
Head of Operations, Vertex Machine Works
Canada·Construction·1 to 10 employees
5.0
Jul 20, 2025
Verified userUsed 1 to 2 years
It bends to our process instead of the reverse
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
Multi currency compensation in one cycle
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Kimberly Castillo
VP of Sales, Northgate Logistics
United States·Professional services·11 to 50 employees
3.0
Mar 6, 2025
Verified userUsed 2 or more years
Right product, long project
It does what we needed and it cost roughly forty percent more than the original quote once implementation and the partner were counted. That is apparently normal for this tier and I would still like to have known.
Pros
Multi currency compensation in one cycle
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Katya Yoon
Accountant, Granite Peak Roofing
Canada·Healthcare·1 to 10 employees
5.0
Jun 20, 2026
LinkedIn confirmedUsed 1 to 2 years
Our admins were productive immediately
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Highly configurable on the Salesforce platform
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Mireille Goodwin
Head of Operations, Harborline Supply
United States·Legal·1 to 10 employees
3.0
Jun 10, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Powerful, and priced like it
You get Salesforce's configurability and you get Salesforce's release cycle, its admin overhead and its way of doing things. If you already live there this is a gift. If you do not, it is a second platform to learn.
Pros
Multi currency compensation in one cycle
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Wendy Adeyemi
Project Manager, Granite Peak Roofing
United States·Manufacturing·1 to 10 employees
4.0
Jan 11, 2026
Used 2 or more years
Finally one source of truth for headcount
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Immediate productivity for existing Salesforce admins
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Lucas Rasmussen
Bookkeeper, Beacon Legal Partners
United States·Legal·500+ employees
5.0
Dec 17, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Finally one source of truth for headcount
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Genuine multi country policy and compliance handling
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Uma Ivanov
Project Manager, Bluewater Consulting
Canada·Nonprofit·1 to 10 employees
3.0
Oct 18, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Right product, long project
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Highly configurable on the Salesforce platform
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Rebecca Marchetti
Office Manager, Falcon Ridge Landscaping
United States·Software·1 to 10 employees
3.0
Sep 7, 2025
Used 2 or more years
You inherit Salesforce, good and bad
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Strong workforce analytics
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Iris Hammond
Practice Manager, Sandbar Hospitality
United States·Construction·1 to 10 employees
5.0
Jul 11, 2025
LinkedIn confirmedUsed 6 to 12 months
The Salesforce foundation earns its keep
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
Strong workforce analytics
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Hugo Oyelaran
Head of Operations, Hillcrest Family Clinic
United States·Retail·51 to 200 employees
4.0
Jun 2, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Finally one source of truth for headcount
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
One org chart and one headcount number
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Gordon Bergstrom
Bookkeeper, Beacon Legal Partners
United States·Legal·1 to 10 employees
1.0
Jun 1, 2025
Used less than 6 months
Configuration means a consultant, forever
Between licenses, implementation and the partner, we landed close to double the first number discussed. Nothing was hidden exactly. It just accumulated, and by the time it added up we were committed.
Pros
One org chart and one headcount number
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 13, 2025
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
Canada
United States