Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Highly configurable on the Salesforce platform
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Beatriz Ellsworth
Finance Manager, Cedar & Vine Interiors
United States·Marketing·1 to 10 employees
4.0
Jan 3, 2025
Verified userUsed 6 to 12 months
Our admins were productive immediately
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Highly configurable on the Salesforce platform
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Halima Ugwu
Chief of Staff, Prairie Rose Bakery
Canada·Education·51 to 200 employees
4.0
Oct 31, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Four countries, one org chart, one system
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Highly configurable on the Salesforce platform
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Gabriel Jimenez
People Operations Lead, Silverbirch Accounting
United States·Professional services·201 to 500 employees
4.0
Apr 23, 2026
Verified userUsed 6 to 12 months
It bends to our process instead of the reverse
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Highly configurable on the Salesforce platform
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Beatriz Villanueva
Controller, Granite Peak Roofing
Canada·Accounting·51 to 200 employees
4.0
Jan 4, 2026
Verified userUsed less than 6 months
Four countries, one org chart, one system
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Genuine multi country policy and compliance handling
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Jonathan Underwood
Director of Finance, Ironwood Fabrication
United States·Software·11 to 50 employees
2.0
Apr 30, 2025
LinkedIn confirmedUsed 1 to 2 years
The cost lands well above the quote
Every meaningful change needs someone who knows the platform. We do not have that person, so every adjustment is a partner ticket and an invoice. The flexibility everyone praises is only real if you can afford to use it.
Pros
Genuine multi country policy and compliance handling
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Quentin Fairbanks
Project Manager, Lantern Creative
United States·Education·201 to 500 employees
2.0
Mar 3, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Configuration means a consultant, forever
Every meaningful change needs someone who knows the platform. We do not have that person, so every adjustment is a partner ticket and an invoice. The flexibility everyone praises is only real if you can afford to use it.
Pros
Strong workforce analytics
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Hannah Bergstrom
Finance Manager, Sandbar Hospitality
United States·Hospitality·201 to 500 employees
3.0
Jul 29, 2025
Verified userLinkedIn confirmedUsed less than 6 months
You inherit Salesforce, good and bad
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Strong workforce analytics
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Uma Tillman
Sales Director, Northern Star Staffing
Canada·Nonprofit·11 to 50 employees
5.0
Nov 14, 2024
Used 6 to 12 months
Our admins were productive immediately
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Immediate productivity for existing Salesforce admins
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Selena Boucher
Director of Finance, Fairview Veterinary
Canada·Marketing·51 to 200 employees
3.0
Dec 29, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Powerful, and priced like it
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Highly configurable on the Salesforce platform
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Simone Lindqvist
Practice Manager, Redbrick Property Group
United States·Financial services·51 to 200 employees
5.0
May 6, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Four countries, one org chart, one system
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Strong workforce analytics
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Wendy Iqbal
Accountant, Redbrick Property Group
Canada·Marketing·1 to 10 employees
5.0
Apr 18, 2025
Verified userUsed 6 to 12 months
Finally one source of truth for headcount
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Genuine multi country policy and compliance handling
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Ibrahim Nascimento
Founder, Kestrel Analytics
Canada·Professional services·201 to 500 employees
5.0
Jul 3, 2025
Verified userUsed less than 6 months
Four countries, one org chart, one system
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Strong workforce analytics
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Patrick Winters
HR Manager, Redbrick Property Group
United States·Financial services·51 to 200 employees
5.0
Apr 17, 2025
Used 1 to 2 years
It bends to our process instead of the reverse
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Strong workforce analytics
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Vincent Rasheed
Finance Manager, Granite Peak Roofing
Other·Construction·51 to 200 employees
3.0
Nov 6, 2024
Used 2 or more years
Right product, long project
Nine months from signature to go live. That was accurate to the plan and it is still nine months. Anyone expecting to buy HR software and use it next quarter should look elsewhere.
Pros
Genuine multi country policy and compliance handling
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Wyatt Rooney
Office Manager, Meridian Dental Group
Canada·Real estate·201 to 500 employees
2.0
Dec 16, 2025
LinkedIn confirmedUsed 2 or more years
The cost lands well above the quote
We were a hundred and forty people when we bought and it was far too much system. We used maybe a quarter of it and paid for all of it. It is built for organizations several times our size and we should have heard that more clearly.
Pros
Strong workforce analytics
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 22, 2025
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
30 found this helpful
Gordon Thornton
Sales Director, Granite Peak Roofing
Canada·Healthcare·51 to 200 employees
4.0
Jun 21, 2025
LinkedIn confirmedUsed 2 or more years
Finally one source of truth for headcount
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Strong workforce analytics
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Danielle Iqbal
Owner, Lantern Creative
United States·Healthcare·11 to 50 employees
5.0
Aug 27, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Four countries, one org chart, one system
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
Strong workforce analytics
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Imani Jenkins
Operations Manager, Willow & Ash Salons
United States·Accounting·11 to 50 employees
4.0
May 28, 2025
Verified userLinkedIn confirmedUsed less than 6 months
The Salesforce foundation earns its keep
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
One org chart and one headcount number
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Cormac Yates
VP of Sales, Clearview Windows
United States·Software·51 to 200 employees
3.0
Jun 29, 2025
Used less than 6 months
Still not payroll
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
United States
Canada