Nine months from signature to go live. That was accurate to the plan and it is still nine months. Anyone expecting to buy HR software and use it next quarter should look elsewhere.
Pros
Highly configurable on the Salesforce platform
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Dominic Kowalski
Managing Partner, Bluewater Consulting
United States·Software·500+ employees
5.0
Oct 2, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
The Salesforce foundation earns its keep
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
One org chart and one headcount number
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Bianca Aoki
Practice Manager, Blackstone Contracting
Other·Ecommerce·1 to 10 employees
4.0
Jun 27, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
The Salesforce foundation earns its keep
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
Multi currency compensation in one cycle
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Uma Silva
Sales Director, Aurora Print House
United States·Healthcare·51 to 200 employees
4.0
Dec 19, 2025
LinkedIn confirmedUsed 1 to 2 years
Our admins were productive immediately
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Strong workforce analytics
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Bianca Sharma
Office Manager, Northern Star Staffing
United States·Ecommerce·11 to 50 employees
3.0
May 25, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Right product, long project
Nine months from signature to go live. That was accurate to the plan and it is still nine months. Anyone expecting to buy HR software and use it next quarter should look elsewhere.
Pros
Highly configurable on the Salesforce platform
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Emilio Nakashima
Controller, Foundry Road Studios
United States·Financial services·201 to 500 employees
3.0
Nov 16, 2024
LinkedIn confirmedUsed less than 6 months
Powerful, and priced like it
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Multi currency compensation in one cycle
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Zara Jefferson
Managing Partner, Falcon Ridge Landscaping
Canada·Professional services·1 to 10 employees
3.0
Jun 3, 2026
Verified userUsed 1 to 2 years
Right product, long project
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
One org chart and one headcount number
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 13, 2026
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
25 found this helpful
Gordon Okafor
Managing Partner, Trailhead Bicycles
Canada·Software·500+ employees
5.0
Apr 14, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Finally one source of truth for headcount
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
Strong workforce analytics
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Felicia Oyelaran
Finance Manager, Summit Physio
United States·Financial services·201 to 500 employees
3.0
Jan 30, 2026
Verified userUsed 2 or more years
Still not payroll
It does what we needed and it cost roughly forty percent more than the original quote once implementation and the partner were counted. That is apparently normal for this tier and I would still like to have known.
Pros
Multi currency compensation in one cycle
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Felicia Nasser
Controller, Kestrel Analytics
United States·Software·11 to 50 employees
4.0
Dec 18, 2025
Verified userUsed 1 to 2 years
The Salesforce foundation earns its keep
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Strong workforce analytics
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Victor Nakashima
Operations Manager, Hillcrest Family Clinic
United States·Legal·11 to 50 employees
1.0
May 20, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Configuration means a consultant, forever
Between licenses, implementation and the partner, we landed close to double the first number discussed. Nothing was hidden exactly. It just accumulated, and by the time it added up we were committed.
Pros
Immediate productivity for existing Salesforce admins
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Giselle Lindqvist
Director of Finance, Northgate Logistics
Canada·Real estate·11 to 50 employees
4.0
Mar 25, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Our admins were productive immediately
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Genuine multi country policy and compliance handling
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Quentin Rasheed
Founder, Tidewater Marine Services
United States·Professional services·500+ employees
4.0
Mar 16, 2025
Verified userUsed 2 or more years
Our admins were productive immediately
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Strong workforce analytics
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Keith Jimenez
General Manager, Tidewater Marine Services
United States·Hospitality·1 to 10 employees
4.0
Jan 23, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Our admins were productive immediately
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Immediate productivity for existing Salesforce admins
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Laura Contreras
Sales Director, Northern Star Staffing
Canada·Construction·201 to 500 employees
4.0
Jan 5, 2026
Verified userUsed 6 to 12 months
The Salesforce foundation earns its keep
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Immediate productivity for existing Salesforce admins
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Grace Kirkwood
People Operations Lead, Meridian Dental Group
Canada·Software·1 to 10 employees
3.0
Jul 22, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Right product, long project
You get Salesforce's configurability and you get Salesforce's release cycle, its admin overhead and its way of doing things. If you already live there this is a gift. If you do not, it is a second platform to learn.
Pros
Genuine multi country policy and compliance handling
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Odette Paredes
Chief of Staff, Kestrel Analytics
United States·Retail·201 to 500 employees
4.0
Jul 7, 2026
Used less than 6 months
The Salesforce foundation earns its keep
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Strong workforce analytics
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Rohan Zielinski
VP of Sales, Meridian Dental Group
United States·Education·51 to 200 employees
5.0
Jul 3, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Our admins were productive immediately
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Genuine multi country policy and compliance handling
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Michelle Castillo
Accountant, Summit Physio
United States·Transport and logistics·11 to 50 employees
4.0
May 2, 2026
Verified userLinkedIn confirmedUsed less than 6 months
The Salesforce foundation earns its keep
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Highly configurable on the Salesforce platform
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Ravi Jain
Project Manager, Granite Peak Roofing
United States·Transport and logistics·1 to 10 employees
5.0
Mar 10, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Finally one source of truth for headcount
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
United States
Canada