Nine months from signature to go live. That was accurate to the plan and it is still nine months. Anyone expecting to buy HR software and use it next quarter should look elsewhere.
Pros
One org chart and one headcount number
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Lionel Fry
Sales Director, Hillcrest Family Clinic
United States·Accounting·1 to 10 employees
3.0
Dec 14, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Powerful, and priced like it
It does what we needed and it cost roughly forty percent more than the original quote once implementation and the partner were counted. That is apparently normal for this tier and I would still like to have known.
Pros
Genuine multi country policy and compliance handling
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Gabriel Thibault
Accountant, Redbrick Property Group
United States·Construction·1 to 10 employees
3.0
Oct 5, 2024
Verified userUsed 1 to 2 years
Right product, long project
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Highly configurable on the Salesforce platform
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Harold Mahoney
Project Manager, Willow & Ash Salons
United States·Real estate·11 to 50 employees
4.0
Nov 24, 2024
Verified userUsed 6 to 12 months
Four countries, one org chart, one system
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Highly configurable on the Salesforce platform
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Ronan McAllister
People Operations Lead, Lantern Creative
United States·Professional services·1 to 10 employees
5.0
Feb 3, 2026
Verified userUsed 1 to 2 years
Four countries, one org chart, one system
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Highly configurable on the Salesforce platform
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Trisha Donovan
Founder, Vertex Machine Works
United States·Legal·51 to 200 employees
3.0
Dec 2, 2025
LinkedIn confirmedUsed 1 to 2 years
Still not payroll
It does what we needed and it cost roughly forty percent more than the original quote once implementation and the partner were counted. That is apparently normal for this tier and I would still like to have known.
Pros
Immediate productivity for existing Salesforce admins
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Liam Jenkins
Sales Director, Bluewater Consulting
Canada·Retail·1 to 10 employees
2.0
Apr 20, 2025
Verified userUsed 6 to 12 months
Too much system for a hundred people
Every meaningful change needs someone who knows the platform. We do not have that person, so every adjustment is a partner ticket and an invoice. The flexibility everyone praises is only real if you can afford to use it.
Pros
Immediate productivity for existing Salesforce admins
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 22, 2025
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
17 found this helpful
Sofia Quintero
Founder, Redbrick Property Group
United States·Software·51 to 200 employees
4.0
Apr 6, 2025
Verified userUsed 1 to 2 years
Finally one source of truth for headcount
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
Highly configurable on the Salesforce platform
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Quentin Ferrari
Bookkeeper, Vertex Machine Works
United States·Nonprofit·11 to 50 employees
3.0
Feb 8, 2026
Verified userUsed 1 to 2 years
Still not payroll
It does what we needed and it cost roughly forty percent more than the original quote once implementation and the partner were counted. That is apparently normal for this tier and I would still like to have known.
Pros
Immediate productivity for existing Salesforce admins
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Christopher Ugwu
Accountant, Silverbirch Accounting
Canada·Ecommerce·1 to 10 employees
4.0
Jan 2, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Finally one source of truth for headcount
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Strong workforce analytics
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Hannah Nowak
Sales Director, Northern Star Staffing
United States·Accounting·51 to 200 employees
5.0
Sep 12, 2025
LinkedIn confirmedUsed 6 to 12 months
It bends to our process instead of the reverse
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Strong workforce analytics
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Amelia Desai
Sales Director, Lantern Creative
United States·Professional services·1 to 10 employees
2.0
Dec 4, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
The cost lands well above the quote
We were a hundred and forty people when we bought and it was far too much system. We used maybe a quarter of it and paid for all of it. It is built for organizations several times our size and we should have heard that more clearly.
Pros
Highly configurable on the Salesforce platform
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Marcus Nascimento
Owner, Summit Physio
Canada·Nonprofit·1 to 10 employees
4.0
Jan 31, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Finally one source of truth for headcount
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Genuine multi country policy and compliance handling
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Warren Jimenez
Studio Director, Harborline Supply
United States·Nonprofit·11 to 50 employees
5.0
Dec 16, 2025
Used 2 or more years
It bends to our process instead of the reverse
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Immediate productivity for existing Salesforce admins
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Andre Pyne
General Manager, Hillcrest Family Clinic
United States·Marketing·11 to 50 employees
3.0
Jun 28, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Powerful, and priced like it
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Multi currency compensation in one cycle
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Percy Haddad
Founder, Northern Star Staffing
Canada·Construction·11 to 50 employees
3.0
Apr 8, 2026
Verified userUsed 6 to 12 months
You inherit Salesforce, good and bad
Nine months from signature to go live. That was accurate to the plan and it is still nine months. Anyone expecting to buy HR software and use it next quarter should look elsewhere.
Pros
Multi currency compensation in one cycle
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Rebecca Eriksson
Owner, Kestrel Analytics
Canada·Retail·201 to 500 employees
1.0
Aug 28, 2025
Verified userUsed 1 to 2 years
The cost lands well above the quote
We were a hundred and forty people when we bought and it was far too much system. We used maybe a quarter of it and paid for all of it. It is built for organizations several times our size and we should have heard that more clearly.
Pros
Strong workforce analytics
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
Response from the vendorSep 5, 2025
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
14 found this helpful
Emmett Grant
Sales Director, Copper Mountain Brewing
Canada·Professional services·51 to 200 employees
1.0
Apr 17, 2026
LinkedIn confirmedUsed 1 to 2 years
The cost lands well above the quote
Every meaningful change needs someone who knows the platform. We do not have that person, so every adjustment is a partner ticket and an invoice. The flexibility everyone praises is only real if you can afford to use it.
Pros
Immediate productivity for existing Salesforce admins
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Lorena Leclerc
Accountant, Aurora Print House
United States·Accounting·11 to 50 employees
3.0
Feb 23, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Right product, long project
You get Salesforce's configurability and you get Salesforce's release cycle, its admin overhead and its way of doing things. If you already live there this is a gift. If you do not, it is a second platform to learn.
Pros
Highly configurable on the Salesforce platform
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMar 1, 2026
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
13 found this helpful
Tessa Ghosh
Office Manager, Northgate Logistics
Canada·Healthcare·1 to 10 employees
4.0
May 23, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Four countries, one org chart, one system
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
United States
Canada