You get Salesforce's configurability and you get Salesforce's release cycle, its admin overhead and its way of doing things. If you already live there this is a gift. If you do not, it is a second platform to learn.
Pros
Multi currency compensation in one cycle
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Nikhil Grimaldi
Owner, Clearview Windows
United States·Education·500+ employees
3.0
Feb 20, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Still not payroll
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Multi currency compensation in one cycle
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Sarah Delgado
Project Manager, Fairview Veterinary
Canada·Retail·11 to 50 employees
2.0
Dec 29, 2024
Verified userUsed 6 to 12 months
The cost lands well above the quote
Between licenses, implementation and the partner, we landed close to double the first number discussed. Nothing was hidden exactly. It just accumulated, and by the time it added up we were committed.
Pros
Genuine multi country policy and compliance handling
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Cormac Zimmerman
Owner, Trailhead Bicycles
Canada·Legal·1 to 10 employees
5.0
Aug 16, 2024
LinkedIn confirmedUsed 2 or more years
The Salesforce foundation earns its keep
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Strong workforce analytics
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Yosef Vasquez
Finance Manager, Granite Peak Roofing
Canada·Nonprofit·201 to 500 employees
5.0
Jun 24, 2026
Verified userUsed 2 or more years
Finally one source of truth for headcount
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
One org chart and one headcount number
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Nathaniel Ghosh
Head of Operations, Summit Physio
Canada·Ecommerce·1 to 10 employees
4.0
Jan 13, 2026
Verified userUsed 6 to 12 months
Finally one source of truth for headcount
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
Genuine multi country policy and compliance handling
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Harold Hendricks
Managing Partner, Northern Star Staffing
United States·Healthcare·51 to 200 employees
5.0
Aug 8, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Four countries, one org chart, one system
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Multi currency compensation in one cycle
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Deepa Hammond
Founder, Vertex Machine Works
United States·Nonprofit·11 to 50 employees
5.0
Jun 21, 2025
Used 1 to 2 years
The Salesforce foundation earns its keep
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Highly configurable on the Salesforce platform
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Victor Sandoval
Director of Finance, Granite Peak Roofing
United States·Marketing·1 to 10 employees
4.0
Apr 14, 2026
Verified userUsed less than 6 months
Four countries, one org chart, one system
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Immediate productivity for existing Salesforce admins
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Amara Pritchard
HR Manager, Coastline Outfitters
United States·Hospitality·11 to 50 employees
5.0
Mar 24, 2026
Verified userLinkedIn confirmedUsed less than 6 months
It bends to our process instead of the reverse
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Multi currency compensation in one cycle
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Victor Farouk
Practice Manager, Northern Star Staffing
United States·Marketing·1 to 10 employees
4.0
Jan 12, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Four countries, one org chart, one system
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Genuine multi country policy and compliance handling
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Hannah Serrano
Studio Director, Redbrick Property Group
Canada·Marketing·11 to 50 employees
4.0
Aug 24, 2024
Verified userLinkedIn confirmedUsed less than 6 months
It bends to our process instead of the reverse
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
Highly configurable on the Salesforce platform
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Hannah Lundgren
Finance Manager, Vertex Machine Works
United States·Healthcare·201 to 500 employees
3.0
Nov 14, 2025
Verified userLinkedIn confirmedUsed less than 6 months
You inherit Salesforce, good and bad
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Immediate productivity for existing Salesforce admins
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Vincent Prescott
Accountant, Ironwood Fabrication
United States·Transport and logistics·1 to 10 employees
5.0
Jun 27, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
It bends to our process instead of the reverse
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
One org chart and one headcount number
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Iris Prescott
Founder, Bluewater Consulting
Canada·Real estate·1 to 10 employees
4.0
Sep 7, 2024
LinkedIn confirmedUsed 6 to 12 months
The Salesforce foundation earns its keep
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Multi currency compensation in one cycle
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Imani Underwood
General Manager, Redbrick Property Group
Canada·Hospitality·1 to 10 employees
3.0
May 19, 2026
Verified userUsed 1 to 2 years
Powerful, and priced like it
You get Salesforce's configurability and you get Salesforce's release cycle, its admin overhead and its way of doing things. If you already live there this is a gift. If you do not, it is a second platform to learn.
Pros
Multi currency compensation in one cycle
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Brooke Espinoza
Head of Operations, Coastline Outfitters
Canada·Hospitality·1 to 10 employees
3.0
Jan 15, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Right product, long project
You get Salesforce's configurability and you get Salesforce's release cycle, its admin overhead and its way of doing things. If you already live there this is a gift. If you do not, it is a second platform to learn.
Pros
Immediate productivity for existing Salesforce admins
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Vanessa Gallagher
Head of Operations, Cedar & Vine Interiors
United States·Accounting·51 to 200 employees
5.0
Dec 29, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Finally one source of truth for headcount
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Genuine multi country policy and compliance handling
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Ulises Paredes
HR Manager, Tidewater Marine Services
United States·Real estate·51 to 200 employees
5.0
Nov 2, 2025
Verified userUsed 1 to 2 years
It bends to our process instead of the reverse
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Immediate productivity for existing Salesforce admins
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Victor Eberhardt
VP of Sales, Aurora Print House
United States·Transport and logistics·1 to 10 employees
3.0
Jun 14, 2025
LinkedIn confirmedUsed 2 or more years
Powerful, and priced like it
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Multi currency compensation in one cycle
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 18, 2025
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
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