United States·Professional services·11 to 50 employees
3.0
Jul 8, 2026
Verified userUsed 2 or more years
The first three weeks are genuinely hard
This rewards a proper setup and punishes a casual one. We assigned an owner for three weeks to build the spaces, forms and blueprints. Teams that rolled it out and hoped are the ones writing the angry reviews.
Pros
Holds up at high project volume where lighter tools fail
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Caleb Goldberg
Director of Finance, Granite Peak Roofing
United States·Retail·11 to 50 employees
5.0
Apr 21, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Proofing ended the email thread with nine attachments
Cross project dependencies matter to us because a delay in one client's asset delivery genuinely moves another project's schedule. Most tools model dependencies inside a project only, which was useless for how we work.
Pros
Native time tracking and billable hours
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Preston Kaminski
People Operations Lead, Cedar & Vine Interiors
United States·Software·51 to 200 employees
5.0
Apr 8, 2026
LinkedIn confirmedUsed 2 or more years
Request forms fixed our intake chaos
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Request forms that capture a complete brief and create the project
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Kimberly Marchetti
Owner, Kestrel Analytics
United States·Hospitality·51 to 200 employees
4.0
Feb 10, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Request forms fixed our intake chaos
We manage about ninety concurrent projects across four teams and it does not fall over. We came from a board tool that was lovely at fifteen projects and became a wall at sixty.
Pros
Cross project dependencies rather than project only
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Anika Crane
Operations Manager, Cedar & Vine Interiors
United States·Transport and logistics·1 to 10 employees
4.0
Jan 21, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Cross project dependencies we actually needed
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Proofing and markup with version history and recorded approvals
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Gordon Laroche
Head of Operations, Harborline Supply
United States·Transport and logistics·1 to 10 employees
4.0
Jan 13, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Time tracking is native, not another tool
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Holds up at high project volume where lighter tools fail
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Joelle Ainsworth
Director of Finance, Granite Peak Roofing
United States·Manufacturing·51 to 200 employees
5.0
Nov 29, 2025
Verified userUsed 6 to 12 months
Our creative reviews finally have a record
We manage about ninety concurrent projects across four teams and it does not fall over. We came from a board tool that was lovely at fifteen projects and became a wall at sixty.
Pros
Cross project dependencies rather than project only
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Liam Pemberton
Studio Director, Coastline Outfitters
United States·Professional services·1 to 10 employees
4.0
Nov 10, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Blueprints mean every project starts correctly
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Holds up at high project volume where lighter tools fail
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Brooke Nakashima
Finance Manager, Coastline Outfitters
United States·Healthcare·1 to 10 employees
3.0
Sep 28, 2025
LinkedIn confirmedUsed 2 or more years
Configure it properly or do not bother
Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.
Pros
Blueprints so every project starts with the right structure
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Keith Contreras
People Operations Lead, Redbrick Property Group
United States·Nonprofit·1 to 10 employees
3.0
Sep 5, 2025
Verified userUsed 1 to 2 years
Configure it properly or do not bother
Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.
Pros
Proofing and markup with version history and recorded approvals
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Anika Paredes
Operations Manager, Hillcrest Family Clinic
United States·Legal·51 to 200 employees
2.0
Sep 1, 2025
Used 1 to 2 years
Notifications were overwhelming out of the box
The default notification volume is relentless. Half my team had muted it within three weeks, which defeats the point entirely. It is configurable and the defaults train people to ignore the tool before they discover that.
Pros
Proofing and markup with version history and recorded approvals
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Elena Ponce
VP of Sales, Kestrel Analytics
United States·Accounting·1 to 10 employees
5.0
Aug 20, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Proofing ended the email thread with nine attachments
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Native time tracking and billable hours
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Tobias Bernard
Finance Manager, Prairie Rose Bakery
United States·Legal·51 to 200 employees
4.0
Aug 12, 2025
Used less than 6 months
Blueprints mean every project starts correctly
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Request forms that capture a complete brief and create the project
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Kendra Nowak
Finance Manager, Willow & Ash Salons
United States·Financial services·51 to 200 employees
4.0
Aug 2, 2025
Verified userUsed 2 or more years
Blueprints mean every project starts correctly
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Native time tracking and billable hours
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Xander Boateng
Director of Finance, Harborline Supply
Other·Financial services·1 to 10 employees
4.0
Jul 4, 2025
LinkedIn confirmedUsed 6 to 12 months
Cross project dependencies we actually needed
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Holds up at high project volume where lighter tools fail
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Giselle Alvarado
Studio Director, Falcon Ridge Landscaping
United States·Legal·1 to 10 employees
5.0
Jun 17, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
One system replaced three for our agency
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Native time tracking and billable hours
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Carmen Hendricks
Accountant, Maplewood Childcare
United States·Hospitality·1 to 10 employees
1.0
Apr 4, 2025
Used 1 to 2 years
Support took nine days on a blocking issue
The mobile app is slow and the navigation does not match the desktop mental model. People use it to approve something and nothing else. For a platform this capable the app feels neglected.
Pros
Request forms that capture a complete brief and create the project
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Wesley Grimaldi
Project Manager, Vertex Machine Works
United States·Construction·51 to 200 employees
3.0
Mar 16, 2025
Verified userUsed 1 to 2 years
Configure it properly or do not bother
Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.
Pros
Native time tracking and billable hours
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Sanjay Kearney
Practice Manager, Ironwood Fabrication
Other·Ecommerce·11 to 50 employees
4.0
Mar 11, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Proofing ended the email thread with nine attachments
Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.
Pros
Native time tracking and billable hours
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Jonathan Bernard
Head of Operations, Kestrel Analytics
United States·Accounting·11 to 50 employees
3.0
Feb 19, 2025
Used 6 to 12 months
The first three weeks are genuinely hard
The folder, project, task and custom item hierarchy is powerful and it confuses everyone at first. Our team was visibly lost for the first fortnight. By week four they were fast. Budget for that dip rather than being surprised by it.
Pros
Holds up at high project volume where lighter tools fail