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Wrike reviews

3.9(268 reviews)
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Showing 241 to 260 of 268 reviews

Vera Harrington

Director of Finance, Willow & Ash Salons

United StatesProfessional services11 to 50 employees

3.0

Jul 8, 2026

Verified userUsed 2 or more years

The first three weeks are genuinely hard

This rewards a proper setup and punishes a casual one. We assigned an owner for three weeks to build the spaces, forms and blueprints. Teams that rolled it out and hoped are the ones writing the angry reviews.

Pros

Holds up at high project volume where lighter tools fail

Cons

The features worth buying sit on the Business plan

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Caleb Goldberg

Director of Finance, Granite Peak Roofing

United StatesRetail11 to 50 employees

5.0

Apr 21, 2026

Verified userLinkedIn confirmedUsed 2 or more years

Proofing ended the email thread with nine attachments

Cross project dependencies matter to us because a delay in one client's asset delivery genuinely moves another project's schedule. Most tools model dependencies inside a project only, which was useless for how we work.

Pros

Native time tracking and billable hours

Cons

Requires someone to own configuration to succeed

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Preston Kaminski

People Operations Lead, Cedar & Vine Interiors

United StatesSoftware51 to 200 employees

5.0

Apr 8, 2026

LinkedIn confirmedUsed 2 or more years

Request forms fixed our intake chaos

Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.

Pros

Request forms that capture a complete brief and create the project

Cons

Default notification volume drives people to mute it

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Kimberly Marchetti

Owner, Kestrel Analytics

United StatesHospitality51 to 200 employees

4.0

Feb 10, 2026

Verified userLinkedIn confirmedUsed 2 or more years

Request forms fixed our intake chaos

We manage about ninety concurrent projects across four teams and it does not fall over. We came from a board tool that was lovely at fifteen projects and became a wall at sixty.

Pros

Cross project dependencies rather than project only

Cons

The mobile app is weak next to the desktop product

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Anika Crane

Operations Manager, Cedar & Vine Interiors

United StatesTransport and logistics1 to 10 employees

4.0

Jan 21, 2026

Verified userLinkedIn confirmedUsed less than 6 months

Cross project dependencies we actually needed

Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.

Pros

Proofing and markup with version history and recorded approvals

Cons

Steep learning curve for the first few weeks

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Gordon Laroche

Head of Operations, Harborline Supply

United StatesTransport and logistics1 to 10 employees

4.0

Jan 13, 2026

Verified userLinkedIn confirmedUsed 2 or more years

Time tracking is native, not another tool

Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.

Pros

Holds up at high project volume where lighter tools fail

Cons

Support escalation can be slow on complex issues

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Joelle Ainsworth

Director of Finance, Granite Peak Roofing

United StatesManufacturing51 to 200 employees

5.0

Nov 29, 2025

Verified userUsed 6 to 12 months

Our creative reviews finally have a record

We manage about ninety concurrent projects across four teams and it does not fall over. We came from a board tool that was lovely at fifteen projects and became a wall at sixty.

Pros

Cross project dependencies rather than project only

Cons

The mobile app is weak next to the desktop product

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Liam Pemberton

Studio Director, Coastline Outfitters

United StatesProfessional services1 to 10 employees

4.0

Nov 10, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

Blueprints mean every project starts correctly

Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.

Pros

Holds up at high project volume where lighter tools fail

Cons

Requires someone to own configuration to succeed

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Brooke Nakashima

Finance Manager, Coastline Outfitters

United StatesHealthcare1 to 10 employees

3.0

Sep 28, 2025

LinkedIn confirmedUsed 2 or more years

Configure it properly or do not bother

Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.

Pros

Blueprints so every project starts with the right structure

Cons

Steep learning curve for the first few weeks

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Keith Contreras

People Operations Lead, Redbrick Property Group

United StatesNonprofit1 to 10 employees

3.0

Sep 5, 2025

Verified userUsed 1 to 2 years

Configure it properly or do not bother

Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.

Pros

Proofing and markup with version history and recorded approvals

Cons

Support escalation can be slow on complex issues

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Anika Paredes

Operations Manager, Hillcrest Family Clinic

United StatesLegal51 to 200 employees

2.0

Sep 1, 2025

Used 1 to 2 years

Notifications were overwhelming out of the box

The default notification volume is relentless. Half my team had muted it within three weeks, which defeats the point entirely. It is configurable and the defaults train people to ignore the tool before they discover that.

Pros

Proofing and markup with version history and recorded approvals

Cons

Steep learning curve for the first few weeks

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Elena Ponce

VP of Sales, Kestrel Analytics

United StatesAccounting1 to 10 employees

5.0

Aug 20, 2025

Verified userLinkedIn confirmedUsed 6 to 12 months

Proofing ended the email thread with nine attachments

Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.

Pros

Native time tracking and billable hours

Cons

Default notification volume drives people to mute it

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Tobias Bernard

Finance Manager, Prairie Rose Bakery

United StatesLegal51 to 200 employees

4.0

Aug 12, 2025

Used less than 6 months

Blueprints mean every project starts correctly

Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.

Pros

Request forms that capture a complete brief and create the project

Cons

The mobile app is weak next to the desktop product

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Kendra Nowak

Finance Manager, Willow & Ash Salons

United StatesFinancial services51 to 200 employees

4.0

Aug 2, 2025

Verified userUsed 2 or more years

Blueprints mean every project starts correctly

Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.

Pros

Native time tracking and billable hours

Cons

Support escalation can be slow on complex issues

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Xander Boateng

Director of Finance, Harborline Supply

OtherFinancial services1 to 10 employees

4.0

Jul 4, 2025

LinkedIn confirmedUsed 6 to 12 months

Cross project dependencies we actually needed

Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.

Pros

Holds up at high project volume where lighter tools fail

Cons

Support escalation can be slow on complex issues

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Giselle Alvarado

Studio Director, Falcon Ridge Landscaping

United StatesLegal1 to 10 employees

5.0

Jun 17, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

One system replaced three for our agency

Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.

Pros

Native time tracking and billable hours

Cons

Requires someone to own configuration to succeed

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Carmen Hendricks

Accountant, Maplewood Childcare

United StatesHospitality1 to 10 employees

1.0

Apr 4, 2025

Used 1 to 2 years

Support took nine days on a blocking issue

The mobile app is slow and the navigation does not match the desktop mental model. People use it to approve something and nothing else. For a platform this capable the app feels neglected.

Pros

Request forms that capture a complete brief and create the project

Cons

The features worth buying sit on the Business plan

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Wesley Grimaldi

Project Manager, Vertex Machine Works

United StatesConstruction51 to 200 employees

3.0

Mar 16, 2025

Verified userUsed 1 to 2 years

Configure it properly or do not bother

Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.

Pros

Native time tracking and billable hours

Cons

Steep learning curve for the first few weeks

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Sanjay Kearney

Practice Manager, Ironwood Fabrication

OtherEcommerce11 to 50 employees

4.0

Mar 11, 2025

Verified userLinkedIn confirmedUsed 6 to 12 months

Proofing ended the email thread with nine attachments

Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.

Pros

Native time tracking and billable hours

Cons

The features worth buying sit on the Business plan

Ease of use
Value for money
Customer service
Functionality
0 found this helpful

Jonathan Bernard

Head of Operations, Kestrel Analytics

United StatesAccounting11 to 50 employees

3.0

Feb 19, 2025

Used 6 to 12 months

The first three weeks are genuinely hard

The folder, project, task and custom item hierarchy is powerful and it confuses everyone at first. Our team was visibly lost for the first fortnight. By week four they were fast. Budget for that dip rather than being surprised by it.

Pros

Holds up at high project volume where lighter tools fail

Cons

Support escalation can be slow on complex issues

Ease of use
Value for money
Customer service
Functionality
0 found this helpful