United States·Financial services·11 to 50 employees
5.0
Jun 5, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
It holds up when the work gets complicated
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Proofing and markup with version history and recorded approvals
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Portia Zielinski
Controller, Cedar & Vine Interiors
United States·Ecommerce·51 to 200 employees
3.0
Dec 4, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The first three weeks are genuinely hard
The folder, project, task and custom item hierarchy is powerful and it confuses everyone at first. Our team was visibly lost for the first fortnight. By week four they were fast. Budget for that dip rather than being surprised by it.
Pros
Native time tracking and billable hours
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Sasha Moreau
Practice Manager, Aurora Print House
United States·Transport and logistics·201 to 500 employees
5.0
Oct 7, 2025
Used less than 6 months
Proofing ended the email thread with nine attachments
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Request forms that capture a complete brief and create the project
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Xander Osei
Office Manager, Kestrel Analytics
United States·Hospitality·1 to 10 employees
3.0
Mar 28, 2025
Verified userUsed 1 to 2 years
Dense by design, cold by reputation
The folder, project, task and custom item hierarchy is powerful and it confuses everyone at first. Our team was visibly lost for the first fortnight. By week four they were fast. Budget for that dip rather than being surprised by it.
Pros
Native time tracking and billable hours
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMar 31, 2025
We are sorry about the delay resolving your automation issue, which is not the standard we aim for. If you share your ticket reference we will review how it was handled.
39 found this helpful
Liam Ellsworth
Operations Manager, Cedar & Vine Interiors
United States·Manufacturing·1 to 10 employees
2.0
Nov 16, 2024
LinkedIn confirmedUsed 1 to 2 years
The mobile app frustrates more than it helps
The default notification volume is relentless. Half my team had muted it within three weeks, which defeats the point entirely. It is configurable and the defaults train people to ignore the tool before they discover that.
Pros
Request forms that capture a complete brief and create the project
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
Response from the vendorNov 19, 2024
Thank you for the feedback. Notification defaults are something we continue to refine and your point is well made. Our support team can help you set sensible team wide defaults if that would be useful.
39 found this helpful
Zara Xu
Managing Partner, Northgate Logistics
United States·Legal·51 to 200 employees
1.0
Sep 21, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Notifications were overwhelming out of the box
The default notification volume is relentless. Half my team had muted it within three weeks, which defeats the point entirely. It is configurable and the defaults train people to ignore the tool before they discover that.
Pros
Holds up at high project volume where lighter tools fail
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
Response from the vendorOct 1, 2024
Thank you for the feedback. Notification defaults are something we continue to refine and your point is well made. Our support team can help you set sensible team wide defaults if that would be useful.
39 found this helpful
Isaac Schneider
Studio Director, Fairview Veterinary
Canada·Professional services·1 to 10 employees
5.0
Jun 14, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
One system replaced three for our agency
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Native time tracking and billable hours
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Andre Kowalski
Owner, Northgate Logistics
Canada·Legal·11 to 50 employees
4.0
Jul 11, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Request forms fixed our intake chaos
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Holds up at high project volume where lighter tools fail
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Marisol Ivanov
People Operations Lead, Fairview Veterinary
United States·Marketing·1 to 10 employees
5.0
Oct 7, 2024
Verified userUsed 1 to 2 years
Proofing ended the email thread with nine attachments
It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.
Pros
Request forms that capture a complete brief and create the project
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Kendra Flanagan
Head of Operations, Prairie Rose Bakery
United States·Legal·51 to 200 employees
5.0
Apr 28, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Request forms fixed our intake chaos
Cross project dependencies matter to us because a delay in one client's asset delivery genuinely moves another project's schedule. Most tools model dependencies inside a project only, which was useless for how we work.
Pros
Cross project dependencies rather than project only
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Everett Acheson
Finance Manager, Harborline Supply
United States·Nonprofit·1 to 10 employees
4.0
Dec 14, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Proofing ended the email thread with nine attachments
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Blueprints so every project starts with the right structure
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Michelle Beaumont
Chief of Staff, Kestrel Analytics
United States·Retail·11 to 50 employees
4.0
Oct 4, 2025
LinkedIn confirmedUsed 6 to 12 months
Request forms fixed our intake chaos
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Holds up at high project volume where lighter tools fail
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Celeste Grimaldi
Practice Manager, Kestrel Analytics
United States·Manufacturing·11 to 50 employees
4.0
Sep 10, 2025
Verified userUsed 2 or more years
It holds up when the work gets complicated
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Native time tracking and billable hours
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Warren Beaumont
Finance Manager, Blackstone Contracting
Canada·Software·500+ employees
5.0
Aug 27, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Blueprints mean every project starts correctly
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Holds up at high project volume where lighter tools fail
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Halima Aoki
Studio Director, Copper Mountain Brewing
Other·Legal·1 to 10 employees
5.0
Apr 29, 2025
Verified userUsed 2 or more years
Cross project dependencies we actually needed
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Cross project dependencies rather than project only
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Bianca Nakashima
HR Manager, Prairie Rose Bakery
United States·Accounting·201 to 500 employees
1.0
Jan 24, 2025
Verified userUsed less than 6 months
Support took nine days on a blocking issue
The mobile app is slow and the navigation does not match the desktop mental model. People use it to approve something and nothing else. For a platform this capable the app feels neglected.
Pros
Holds up at high project volume where lighter tools fail
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Nikhil Ortiz
Project Manager, Silverbirch Accounting
United States·Marketing·1 to 10 employees
4.0
Sep 9, 2024
LinkedIn confirmedUsed 1 to 2 years
Request forms fixed our intake chaos
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Blueprints so every project starts with the right structure
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Katya Hendricks
Studio Director, Summit Physio
Canada·Marketing·1 to 10 employees
1.0
Mar 21, 2025
Verified userUsed 1 to 2 years
Notifications were overwhelming out of the box
We had an automation misfiring and creating duplicate tasks across live client projects. It took nine days and three escalations to get someone who understood it. During that time we turned automation off entirely and worked manually.
Pros
Cross project dependencies rather than project only
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Katya Emerson
General Manager, Northern Star Staffing
United States·Marketing·11 to 50 employees
3.0
Mar 28, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Configure it properly or do not bother
This rewards a proper setup and punishes a casual one. We assigned an owner for three weeks to build the spaces, forms and blueprints. Teams that rolled it out and hoped are the ones writing the angry reviews.
Pros
Cross project dependencies rather than project only
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 9, 2026
We are sorry about the delay resolving your automation issue, which is not the standard we aim for. If you share your ticket reference we will review how it was handled.
35 found this helpful
Devon Rooney
Director of Finance, Northern Star Staffing
Canada·Professional services·1 to 10 employees
5.0
Oct 8, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Cross project dependencies we actually needed
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Blueprints so every project starts with the right structure
Cons
The mobile app is weak next to the desktop product
United States
Canada