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Wrike reviews

3.9(268 reviews)
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Showing 41 to 60 of 268 reviews

Deepa Valentine

Director of Finance, Prairie Rose Bakery

CanadaProfessional services201 to 500 employees

4.0

Dec 19, 2025

Verified userLinkedIn confirmedUsed 2 or more years

Request forms fixed our intake chaos

Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.

Pros

Blueprints so every project starts with the right structure

Cons

Default notification volume drives people to mute it

Ease of use
Value for money
Customer service
Functionality
34 found this helpful

Quinn Lambert

Office Manager, Beacon Legal Partners

United StatesMarketing1 to 10 employees

5.0

Jul 8, 2025

LinkedIn confirmedUsed 1 to 2 years

Proofing ended the email thread with nine attachments

Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.

Pros

Cross project dependencies rather than project only

Cons

The features worth buying sit on the Business plan

Ease of use
Value for money
Customer service
Functionality
34 found this helpful

Imani Acheson

Director of Finance, Maplewood Childcare

United StatesSoftware1 to 10 employees

3.0

Apr 14, 2025

Verified userUsed 2 or more years

Dense by design, cold by reputation

The folder, project, task and custom item hierarchy is powerful and it confuses everyone at first. Our team was visibly lost for the first fortnight. By week four they were fast. Budget for that dip rather than being surprised by it.

Pros

Cross project dependencies rather than project only

Cons

Requires someone to own configuration to succeed

Ease of use
Value for money
Customer service
Functionality
34 found this helpful

Sofia Bergstrom

Operations Manager, Ironwood Fabrication

United StatesNonprofit1 to 10 employees

3.0

Mar 11, 2025

Verified userLinkedIn confirmedUsed less than 6 months

Dense by design, cold by reputation

Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.

Pros

Cross project dependencies rather than project only

Cons

The features worth buying sit on the Business plan

Ease of use
Value for money
Customer service
Functionality
34 found this helpful

Kevin Mercer

Studio Director, Cedar & Vine Interiors

United StatesLegal1 to 10 employees

1.0

Aug 6, 2025

Verified userUsed less than 6 months

The mobile app frustrates more than it helps

The mobile app is slow and the navigation does not match the desktop mental model. People use it to approve something and nothing else. For a platform this capable the app feels neglected.

Pros

Holds up at high project volume where lighter tools fail

Cons

Steep learning curve for the first few weeks

Ease of use
Value for money
Customer service
Functionality
33 found this helpful

Jerome Whitfield

Operations Manager, Foundry Road Studios

United StatesMarketing11 to 50 employees

5.0

Jul 26, 2025

Used 6 to 12 months

Proofing ended the email thread with nine attachments

It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.

Pros

Holds up at high project volume where lighter tools fail

Cons

Steep learning curve for the first few weeks

Ease of use
Value for money
Customer service
Functionality
33 found this helpful

Wyatt Mercer

Controller, Copper Mountain Brewing

United StatesNonprofit1 to 10 employees

5.0

Apr 11, 2026

Verified userUsed 6 to 12 months

Proofing ended the email thread with nine attachments

It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.

Pros

Request forms that capture a complete brief and create the project

Cons

Requires someone to own configuration to succeed

Ease of use
Value for money
Customer service
Functionality
32 found this helpful

Trisha Kaminski

Office Manager, Beacon Legal Partners

United StatesMarketing500+ employees

2.0

Mar 3, 2026

Verified userUsed 1 to 2 years

Support took nine days on a blocking issue

The mobile app is slow and the navigation does not match the desktop mental model. People use it to approve something and nothing else. For a platform this capable the app feels neglected.

Pros

Cross project dependencies rather than project only

Cons

The features worth buying sit on the Business plan

Ease of use
Value for money
Customer service
Functionality

Response from the vendorMar 9, 2026

Thank you for the feedback. Notification defaults are something we continue to refine and your point is well made. Our support team can help you set sensible team wide defaults if that would be useful.

32 found this helpful

Esther Lockhart

Managing Partner, Trailhead Bicycles

CanadaFinancial services1 to 10 employees

5.0

Jan 22, 2025

Verified userLinkedIn confirmedUsed less than 6 months

Proofing ended the email thread with nine attachments

Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.

Pros

Request forms that capture a complete brief and create the project

Cons

Support escalation can be slow on complex issues

Ease of use
Value for money
Customer service
Functionality
32 found this helpful

Carmen Montoya

HR Manager, Foundry Road Studios

CanadaFinancial services1 to 10 employees

1.0

Nov 21, 2024

Verified userUsed 6 to 12 months

The mobile app frustrates more than it helps

We had an automation misfiring and creating duplicate tasks across live client projects. It took nine days and three escalations to get someone who understood it. During that time we turned automation off entirely and worked manually.

Pros

Proofing and markup with version history and recorded approvals

Cons

Steep learning curve for the first few weeks

Ease of use
Value for money
Customer service
Functionality
32 found this helpful

Simone Ibarra

People Operations Lead, Cedar & Vine Interiors

United StatesMarketing1 to 10 employees

3.0

Sep 30, 2025

Verified userUsed 6 to 12 months

Dense by design, cold by reputation

Compared with monday.com it looks like a tool for professionals rather than something designed to delight. Some of our team read that as cold. It is also why it survives complexity, so I take the trade.

Pros

Request forms that capture a complete brief and create the project

Cons

Steep learning curve for the first few weeks

Ease of use
Value for money
Customer service
Functionality
31 found this helpful

Hassan Winters

VP of Sales, Falcon Ridge Landscaping

United StatesProfessional services1 to 10 employees

5.0

Aug 29, 2025

Verified userLinkedIn confirmedUsed 2 or more years

Blueprints mean every project starts correctly

Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.

Pros

Holds up at high project volume where lighter tools fail

Cons

The features worth buying sit on the Business plan

Ease of use
Value for money
Customer service
Functionality
31 found this helpful

Jerome Ponce

HR Manager, Northern Star Staffing

United StatesSoftware201 to 500 employees

4.0

Jun 16, 2025

LinkedIn confirmedUsed 2 or more years

Proofing ended the email thread with nine attachments

It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.

Pros

Blueprints so every project starts with the right structure

Cons

Requires someone to own configuration to succeed

Ease of use
Value for money
Customer service
Functionality
31 found this helpful

Julia Waterhouse

Sales Director, Lantern Creative

CanadaFinancial services11 to 50 employees

5.0

May 17, 2025

Verified userUsed less than 6 months

One system replaced three for our agency

Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.

Pros

Blueprints so every project starts with the right structure

Cons

The mobile app is weak next to the desktop product

Ease of use
Value for money
Customer service
Functionality
31 found this helpful

Ian Contreras

Operations Manager, Prairie Rose Bakery

United StatesAccounting1 to 10 employees

5.0

Apr 15, 2026

Verified userUsed 1 to 2 years

It holds up when the work gets complicated

Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.

Pros

Request forms that capture a complete brief and create the project

Cons

The mobile app is weak next to the desktop product

Ease of use
Value for money
Customer service
Functionality
30 found this helpful

Mabel Jenkins

Project Manager, Maplewood Childcare

United StatesProfessional services201 to 500 employees

5.0

Feb 16, 2025

Verified userLinkedIn confirmedUsed 2 or more years

Cross project dependencies we actually needed

We manage about ninety concurrent projects across four teams and it does not fall over. We came from a board tool that was lovely at fifteen projects and became a wall at sixty.

Pros

Native time tracking and billable hours

Cons

Requires someone to own configuration to succeed

Ease of use
Value for money
Customer service
Functionality
30 found this helpful

Oscar Buchanan

Head of Operations, Fairview Veterinary

United StatesNonprofit11 to 50 employees

3.0

Nov 23, 2024

Verified userUsed 2 or more years

Dense by design, cold by reputation

Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.

Pros

Cross project dependencies rather than project only

Cons

The features worth buying sit on the Business plan

Ease of use
Value for money
Customer service
Functionality
30 found this helpful

Julia Tran

Sales Director, Northgate Logistics

United StatesEducation11 to 50 employees

5.0

Oct 31, 2024

Verified userUsed 2 or more years

It holds up when the work gets complicated

We manage about ninety concurrent projects across four teams and it does not fall over. We came from a board tool that was lovely at fifteen projects and became a wall at sixty.

Pros

Blueprints so every project starts with the right structure

Cons

Default notification volume drives people to mute it

Ease of use
Value for money
Customer service
Functionality
29 found this helpful

Freya Vargas

Bookkeeper, Meridian Dental Group

CanadaEducation1 to 10 employees

5.0

Aug 13, 2024

Verified userLinkedIn confirmedUsed 6 to 12 months

Request forms fixed our intake chaos

Cross project dependencies matter to us because a delay in one client's asset delivery genuinely moves another project's schedule. Most tools model dependencies inside a project only, which was useless for how we work.

Pros

Blueprints so every project starts with the right structure

Cons

The features worth buying sit on the Business plan

Ease of use
Value for money
Customer service
Functionality
29 found this helpful

Dominic Alvarado

Office Manager, Falcon Ridge Landscaping

OtherMarketing51 to 200 employees

5.0

Jun 7, 2026

Used 1 to 2 years

One system replaced three for our agency

Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.

Pros

Native time tracking and billable hours

Cons

Support escalation can be slow on complex issues

Ease of use
Value for money
Customer service
Functionality
28 found this helpful