United States·Transport and logistics·11 to 50 employees
4.0
Jan 8, 2026
Verified userUsed 2 or more years
Unlimited users changed the maths for us
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
The app marketplace is large and the integrations we use are actively maintained.
Cons
There is no phone support. Everything is email and the reply usually lands the next day.
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Brendan Pemberton
General Manager, Clearview Windows
United States·Transport and logistics·1 to 10 employees
5.0
Aug 5, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The cleanest accounting interface I have used
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
Unlimited users on every plan. Our whole team has access without a per seat bill.
Cons
US market share is small enough that some accountants charge extra to work in it.
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Vanessa Acheson
Founder, Hillcrest Family Clinic
Canada·Financial services·1 to 10 employees
5.0
Jun 1, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Reconciliation stopped being a chore
The reconciliation screen is the best thing about it. Statement on the left, your records on the right, match and move. I trained a new hire on it in about twenty minutes with no manual.
Pros
Inventory, projects and expense claims are included rather than upsold.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Sasha Boateng
Managing Partner, Blackstone Contracting
United States·Accounting·201 to 500 employees
3.0
Apr 26, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Great software, thin US bench
The product is excellent. Finding a US accountant who works in it is the problem. Two of the three firms we called quoted extra to work outside QuickBooks, which is not Xero's fault but it is a real cost you should price in.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Greta Montoya
Finance Manager, Falcon Ridge Landscaping
United States·Nonprofit·1 to 10 employees
3.0
Mar 12, 2025
Used less than 6 months
Good, if you can find an accountant who uses it
The product is excellent. Finding a US accountant who works in it is the problem. Two of the three firms we called quoted extra to work outside QuickBooks, which is not Xero's fault but it is a real cost you should price in.
Pros
The audit trail records every change with a name and a timestamp.
Cons
US market share is small enough that some accountants charge extra to work in it.
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Nathaniel Dubois
Office Manager, Northern Star Staffing
Canada·Manufacturing·51 to 200 employees
4.0
Dec 10, 2024
LinkedIn confirmedUsed 6 to 12 months
Unlimited users changed the maths for us
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
Unlimited users on every plan. Our whole team has access without a per seat bill.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Jerome Kovac
Head of Operations, Clearview Windows
Canada·Marketing·11 to 50 employees
5.0
Sep 14, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Switched from QuickBooks and did not look back
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
The app marketplace is large and the integrations we use are actively maintained.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Pablo Moreau
Chief of Staff, Silverbirch Accounting
Canada·Software·500+ employees
5.0
Aug 19, 2024
Used 1 to 2 years
Reconciliation stopped being a chore
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
Inventory, projects and expense claims are included rather than upsold.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Daniel Aoki
Bookkeeper, Meridian Dental Group
Canada·Transport and logistics·11 to 50 employees
5.0
Aug 14, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Our whole team is in it, not just finance
Coming from a cluttered competitor, the clarity is a relief. Everything is where you would guess it is. Our bookkeeper was skeptical about the change and is now the loudest advocate for it.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Leonard Tremblay
Controller, Silverbirch Accounting
United States·Financial services·201 to 500 employees
5.0
Jan 20, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Unlimited users changed the maths for us
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
The reconciliation screen is the clearest in this category. New staff learn it in a day.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Hassan Donovan
Office Manager, Blackstone Contracting
Canada·Real estate·11 to 50 employees
3.0
Oct 4, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Good, if you can find an accountant who uses it
The product is excellent. Finding a US accountant who works in it is the problem. Two of the three firms we called quoted extra to work outside QuickBooks, which is not Xero's fault but it is a real cost you should price in.
Pros
The reconciliation screen is the clearest in this category. New staff learn it in a day.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Nadia Desai
Chief of Staff, Redbrick Property Group
Canada·Professional services·51 to 200 employees
5.0
Sep 9, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Reconciliation stopped being a chore
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
The app marketplace is large and the integrations we use are actively maintained.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Aaron Silva
Operations Manager, Trailhead Bicycles
Canada·Real estate·1 to 10 employees
4.0
Aug 30, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Unlimited users changed the maths for us
The reconciliation screen is the best thing about it. Statement on the left, your records on the right, match and move. I trained a new hire on it in about twenty minutes with no manual.
Pros
The audit trail records every change with a name and a timestamp.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Brooke Kessler
Owner, Kestrel Analytics
Canada·Transport and logistics·1 to 10 employees
5.0
Apr 16, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Reconciliation stopped being a chore
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
The audit trail records every change with a name and a timestamp.
Cons
US sales tax runs through Avalara rather than natively, which is more setup up front.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Everett Choi
Practice Manager, Foundry Road Studios
United States·Legal·1 to 10 employees
4.0
Oct 18, 2024
Used 2 or more years
Switched from QuickBooks and did not look back
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
There is no phone support. Everything is email and the reply usually lands the next day.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Fiona Kessler
Head of Operations, Coastline Outfitters
United States·Marketing·1 to 10 employees
5.0
Jun 20, 2026
Verified userUsed less than 6 months
Reconciliation stopped being a chore
Coming from a cluttered competitor, the clarity is a relief. Everything is where you would guess it is. Our bookkeeper was skeptical about the change and is now the loudest advocate for it.
Pros
Unlimited users on every plan. Our whole team has access without a per seat bill.
Cons
There is no phone support. Everything is email and the reply usually lands the next day.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Genevieve Castellanos
Sales Director, Foundry Road Studios
United States·Software·11 to 50 employees
3.0
May 7, 2026
Verified userUsed 2 or more years
Great software, thin US bench
Genuinely nice to use, but be clear that payroll is not included. We run Gusto alongside it, which works fine but is a second bill and a second system to keep straight.
Pros
The audit trail records every change with a name and a timestamp.
Cons
There is no phone support. Everything is email and the reply usually lands the next day.
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 19, 2026
Thanks for taking the time to write this up. Your point about reporting flexibility is fair and it is an active area of work for us. If you email support and mention this review we can show you a workaround for the reports you named.
4 found this helpful
Felicia Okonkwo
Founder, Harborline Supply
United States·Retail·51 to 200 employees
5.0
Apr 30, 2026
Verified userUsed less than 6 months
The cleanest accounting interface I have used
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
Inventory, projects and expense claims are included rather than upsold.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Noor Hollis
Studio Director, Hillcrest Family Clinic
Canada·Manufacturing·51 to 200 employees
5.0
Feb 28, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Switched from QuickBooks and did not look back
The reconciliation screen is the best thing about it. Statement on the left, your records on the right, match and move. I trained a new hire on it in about twenty minutes with no manual.
Pros
The app marketplace is large and the integrations we use are actively maintained.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Marisol Pemberton
Owner, Blackstone Contracting
United States·Ecommerce·11 to 50 employees
5.0
Feb 27, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Our whole team is in it, not just finance
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
United States
Canada