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Acumatica reviews

4.1(228 reviews)
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Showing 41 to 60 of 228 reviews

Nathaniel Nascimento

Managing Partner, Clearview Windows

United StatesManufacturing11 to 50 employees

5.0

May 8, 2026

Used 2 or more years

Construction edition does AIA billing properly

The Construction edition handles AIA G702 and G703 progress billing, retainage on both sides and job costing properly. We evaluated three products that claimed construction support and only this one did it without a bolt on.

Pros

Full REST API rather than a file based integration

Cons

Interface consistency varies between older and newer screens

Ease of use
Value for money
Customer service
Functionality
25 found this helpful

Katya Adeyemi

Studio Director, Granite Peak Roofing

United StatesNonprofit201 to 500 employees

5.0

May 2, 2026

Verified userLinkedIn confirmedUsed 6 to 12 months

A real API rather than a file drop

Our field service techs work in areas with no signal. The mobile app holds work offline and syncs when they are back, which was a hard requirement that eliminated two other vendors.

Pros

Customizations that survive major version upgrades

Cons

Consumption based pricing can rise faster than headcount

Ease of use
Value for money
Customer service
Functionality
25 found this helpful

Leonard Reyes

Bookkeeper, Falcon Ridge Landscaping

United StatesEcommerce1 to 10 employees

4.0

Aug 31, 2025

Used 1 to 2 years

Landed cost finally reflects reality

We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.

Pros

Full REST API rather than a file based integration

Cons

All support routes through your partner

Ease of use
Value for money
Customer service
Functionality
25 found this helpful

Greta Jain

Operations Manager, Northern Star Staffing

CanadaRetail11 to 50 employees

3.0

May 25, 2025

LinkedIn confirmedUsed 2 or more years

Smaller install base than NetSuite

Unlimited users is the headline and consumption is the meter. Our transaction volume grew faster than our headcount and our tier moved twice in three years. For a business with high volume and few people the model can work against you, so model your own numbers rather than assuming it is cheaper.

Pros

Landed cost and multi warehouse inventory done properly

Cons

Consumption based pricing can rise faster than headcount

Ease of use
Value for money
Customer service
Functionality

Response from the vendorJun 5, 2025

Thank you for the feedback. Acumatica is delivered through our partner network and we take support experience seriously. If you share the details we can help make sure your partner has the right resources engaged.

25 found this helpful

Ravi Kirkwood

Studio Director, Silverbirch Accounting

United StatesLegal11 to 50 employees

5.0

Nov 27, 2024

Verified userLinkedIn confirmedUsed 1 to 2 years

Everyone has a login because seats are free

No per user licence means the warehouse supervisor, both shift leads and every project manager have their own login. Under our old ERP we had shared accounts because seats were four figures each, which was terrible for the audit trail and we did it anyway. That problem simply does not exist here.

Pros

Customizations that survive major version upgrades

Cons

All support routes through your partner

Ease of use
Value for money
Customer service
Functionality
25 found this helpful

Gregory Raghavan

Finance Manager, Northgate Logistics

CanadaProfessional services1 to 10 employees

5.0

Jul 30, 2025

Verified userUsed 1 to 2 years

A real API rather than a file drop

The Construction edition handles AIA G702 and G703 progress billing, retainage on both sides and job costing properly. We evaluated three products that claimed construction support and only this one did it without a bolt on.

Pros

Customizations that survive major version upgrades

Cons

Interface consistency varies between older and newer screens

Ease of use
Value for money
Customer service
Functionality
24 found this helpful

Liam Gallagher

Office Manager, Willow & Ash Salons

United StatesHospitality11 to 50 employees

4.0

Jan 8, 2025

Verified userLinkedIn confirmedUsed less than 6 months

The warehouse floor uses it directly

Our receiving team scans directly into it on tablets on the dock. Because logins are free we did not have to decide who was worth a licence, and inventory accuracy went from roughly ninety one percent to over ninety nine.

Pros

Full REST API rather than a file based integration

Cons

Smaller install base makes experienced staff harder to hire

Ease of use
Value for money
Customer service
Functionality
24 found this helpful

Margot Kovac

Project Manager, Falcon Ridge Landscaping

CanadaRetail1 to 10 employees

4.0

Jan 26, 2026

LinkedIn confirmedUsed 1 to 2 years

A real API rather than a file drop

The Construction edition handles AIA G702 and G703 progress billing, retainage on both sides and job costing properly. We evaluated three products that claimed construction support and only this one did it without a bolt on.

Pros

Landed cost and multi warehouse inventory done properly

Cons

Smaller install base makes experienced staff harder to hire

Ease of use
Value for money
Customer service
Functionality
23 found this helpful

Keith McAllister

Studio Director, Beacon Legal Partners

United StatesMarketing1 to 10 employees

2.0

Jan 17, 2026

LinkedIn confirmedUsed 2 or more years

Implementation cost more than the software

Everything routes through the partner, which is fine until your partner is busy. We had a posting issue during a month end close and waited two days for someone who understood it. Going direct is not an option, and that dependency is the trade for the channel model.

Pros

Full REST API rather than a file based integration

Cons

Smaller install base makes experienced staff harder to hire

Ease of use
Value for money
Customer service
Functionality
23 found this helpful

Uma Grimaldi

Bookkeeper, Falcon Ridge Landscaping

United StatesHospitality51 to 200 employees

2.0

Dec 27, 2024

Verified userLinkedIn confirmedUsed 2 or more years

The interface shows its age in places

Parts of the interface are clearly older than others, and moving between a modern screen and one that has not been touched in years is jarring. Nothing is broken, it just does not feel like one product throughout.

Pros

Genuine industry editions for construction and distribution

Cons

Interface consistency varies between older and newer screens

Ease of use
Value for money
Customer service
Functionality

Response from the vendorJan 6, 2025

Thank you for the feedback. Acumatica is delivered through our partner network and we take support experience seriously. If you share the details we can help make sure your partner has the right resources engaged.

23 found this helpful

Freya Ainsworth

Office Manager, Coastline Outfitters

United StatesSoftware500+ employees

5.0

Sep 15, 2024

Verified userUsed 2 or more years

Construction edition does AIA billing properly

The Construction edition handles AIA G702 and G703 progress billing, retainage on both sides and job costing properly. We evaluated three products that claimed construction support and only this one did it without a bolt on.

Pros

Mobile access that works offline for field staff

Cons

Implementation is a five figure project on top of licensing

Ease of use
Value for money
Customer service
Functionality
23 found this helpful

Trevor Thibault

Project Manager, Cedar & Vine Interiors

United StatesReal estate11 to 50 employees

5.0

Jun 13, 2026

LinkedIn confirmedUsed less than 6 months

Field techs work offline and sync later

Our receiving team scans directly into it on tablets on the dock. Because logins are free we did not have to decide who was worth a licence, and inventory accuracy went from roughly ninety one percent to over ninety nine.

Pros

Unlimited users with no per seat licence cost

Cons

Reporting tools are powerful and need real learning

Ease of use
Value for money
Customer service
Functionality
22 found this helpful

Douglas Zimmerman

Sales Director, Clearview Windows

OtherManufacturing1 to 10 employees

5.0

Apr 15, 2026

Verified userLinkedIn confirmedUsed less than 6 months

Construction edition does AIA billing properly

No per user licence means the warehouse supervisor, both shift leads and every project manager have their own login. Under our old ERP we had shared accounts because seats were four figures each, which was terrible for the audit trail and we did it anyway. That problem simply does not exist here.

Pros

Landed cost and multi warehouse inventory done properly

Cons

Consumption based pricing can rise faster than headcount

Ease of use
Value for money
Customer service
Functionality
22 found this helpful

Bruno Waterhouse

Controller, Prairie Rose Bakery

United StatesMarketing1 to 10 employees

3.0

Aug 28, 2025

Verified userUsed 1 to 2 years

Reporting is powerful and takes learning

Acumatica does not implement its own product and our outcome tracked our partner exactly. Ours was excellent and specialised in distribution. I have heard the other version of this story from a peer and it is a different company on the same software.

Pros

Mobile access that works offline for field staff

Cons

Smaller install base makes experienced staff harder to hire

Ease of use
Value for money
Customer service
Functionality

Response from the vendorSep 2, 2025

Thank you for the feedback. Acumatica is delivered through our partner network and we take support experience seriously. If you share the details we can help make sure your partner has the right resources engaged.

22 found this helpful

Odette Castillo

Chief of Staff, Willow & Ash Salons

United StatesConstruction1 to 10 employees

4.0

Jun 6, 2025

Used less than 6 months

A real API rather than a file drop

No per user licence means the warehouse supervisor, both shift leads and every project manager have their own login. Under our old ERP we had shared accounts because seats were four figures each, which was terrible for the audit trail and we did it anyway. That problem simply does not exist here.

Pros

Genuine industry editions for construction and distribution

Cons

Implementation is a five figure project on top of licensing

Ease of use
Value for money
Customer service
Functionality
22 found this helpful

Ravi Haddad

Office Manager, Northern Star Staffing

United StatesHospitality11 to 50 employees

4.0

Apr 11, 2025

Verified userLinkedIn confirmedUsed 2 or more years

Landed cost finally reflects reality

No per user licence means the warehouse supervisor, both shift leads and every project manager have their own login. Under our old ERP we had shared accounts because seats were four figures each, which was terrible for the audit trail and we did it anyway. That problem simply does not exist here.

Pros

Genuine industry editions for construction and distribution

Cons

All support routes through your partner

Ease of use
Value for money
Customer service
Functionality
22 found this helpful

Farida Raghavan

Studio Director, Beacon Legal Partners

United StatesNonprofit11 to 50 employees

3.0

Dec 25, 2024

Verified userUsed 6 to 12 months

Smaller install base than NetSuite

The report writer and generic inquiries are genuinely powerful and they are not intuitive. We ended up with one person internally who owns reporting, which is probably right anyway and was not in our plan.

Pros

Customizations that survive major version upgrades

Cons

Smaller install base makes experienced staff harder to hire

Ease of use
Value for money
Customer service
Functionality
22 found this helpful

Paige Sinclair

Controller, Hillcrest Family Clinic

United StatesSoftware1 to 10 employees

5.0

Sep 17, 2024

Verified userUsed 6 to 12 months

Everyone has a login because seats are free

There is a genuine REST API and our developer integrated our customer portal in about a week. Our previous ERP offered a nightly file drop and called it integration.

Pros

Mobile access that works offline for field staff

Cons

Implementation is a five figure project on top of licensing

Ease of use
Value for money
Customer service
Functionality
22 found this helpful

Yara Petrov

Founder, Willow & Ash Salons

United StatesConstruction1 to 10 employees

5.0

Mar 24, 2026

Verified userLinkedIn confirmedUsed 6 to 12 months

Field techs work offline and sync later

We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.

Pros

Landed cost and multi warehouse inventory done properly

Cons

Implementation is a five figure project on top of licensing

Ease of use
Value for money
Customer service
Functionality
21 found this helpful

Curtis Lin

Managing Partner, Summit Physio

CanadaReal estate201 to 500 employees

5.0

Feb 11, 2026

Verified userLinkedIn confirmedUsed 1 to 2 years

The warehouse floor uses it directly

The Construction edition handles AIA G702 and G703 progress billing, retainage on both sides and job costing properly. We evaluated three products that claimed construction support and only this one did it without a bolt on.

Pros

Full REST API rather than a file based integration

Cons

Interface consistency varies between older and newer screens

Ease of use
Value for money
Customer service
Functionality
21 found this helpful