There is a genuine REST API and our developer integrated our customer portal in about a week. Our previous ERP offered a nightly file drop and called it integration.
Pros
Mobile access that works offline for field staff
Cons
Smaller install base makes experienced staff harder to hire
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Rachel Harrington
Sales Director, Beacon Legal Partners
United States·Education·1 to 10 employees
2.0
Jan 21, 2025
Verified userUsed 6 to 12 months
Implementation cost more than the software
Parts of the interface are clearly older than others, and moving between a modern screen and one that has not been touched in years is jarring. Nothing is broken, it just does not feel like one product throughout.
Pros
Full REST API rather than a file based integration
Cons
Interface consistency varies between older and newer screens
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Tanya Vargas
Sales Director, Sandbar Hospitality
United States·Software·1 to 10 employees
5.0
Apr 30, 2026
Verified userUsed 6 to 12 months
The warehouse floor uses it directly
We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.
Pros
Landed cost and multi warehouse inventory done properly
Cons
Implementation is a five figure project on top of licensing
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Halima Torres
Project Manager, Ironwood Fabrication
United States·Hospitality·1 to 10 employees
4.0
Apr 27, 2026
Verified userLinkedIn confirmedUsed 2 or more years
The warehouse floor uses it directly
No per user licence means the warehouse supervisor, both shift leads and every project manager have their own login. Under our old ERP we had shared accounts because seats were four figures each, which was terrible for the audit trail and we did it anyway. That problem simply does not exist here.
Pros
Mobile access that works offline for field staff
Cons
Reporting tools are powerful and need real learning
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Joelle Ferrari
Operations Manager, Summit Physio
Canada·Legal·1 to 10 employees
4.0
Feb 1, 2026
Used 6 to 12 months
A real API rather than a file drop
Our receiving team scans directly into it on tablets on the dock. Because logins are free we did not have to decide who was worth a licence, and inventory accuracy went from roughly ninety one percent to over ninety nine.
Pros
Genuine industry editions for construction and distribution
Cons
All support routes through your partner
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Heather Rooney
People Operations Lead, Foundry Road Studios
United States·Manufacturing·1 to 10 employees
4.0
Dec 27, 2025
LinkedIn confirmedUsed 6 to 12 months
Construction edition does AIA billing properly
Landed cost including freight and duty lands on the item, so our margins are actually our margins. We were allocating freight annually in a spreadsheet and were wrong all year, every year.
Pros
Genuine industry editions for construction and distribution
Cons
Interface consistency varies between older and newer screens
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Simon Underwood
Bookkeeper, Tidewater Marine Services
United States·Hospitality·201 to 500 employees
4.0
Dec 3, 2025
LinkedIn confirmedUsed 1 to 2 years
Construction edition does AIA billing properly
Our receiving team scans directly into it on tablets on the dock. Because logins are free we did not have to decide who was worth a licence, and inventory accuracy went from roughly ninety one percent to over ninety nine.
Pros
Full REST API rather than a file based integration
Cons
Smaller install base makes experienced staff harder to hire
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Jorge Quintero
Founder, Kestrel Analytics
Canada·Healthcare·51 to 200 employees
5.0
May 18, 2025
LinkedIn confirmedUsed 6 to 12 months
Our customizations survived the upgrade
The Construction edition handles AIA G702 and G703 progress billing, retainage on both sides and job costing properly. We evaluated three products that claimed construction support and only this one did it without a bolt on.
Pros
Genuine industry editions for construction and distribution
Cons
All support routes through your partner
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Amelia Goodwin
Project Manager, Kestrel Analytics
United States·Retail·1 to 10 employees
5.0
Oct 21, 2024
Verified userUsed less than 6 months
Construction edition does AIA billing properly
Our receiving team scans directly into it on tablets on the dock. Because logins are free we did not have to decide who was worth a licence, and inventory accuracy went from roughly ninety one percent to over ninety nine.
Pros
Landed cost and multi warehouse inventory done properly
Cons
Implementation is a five figure project on top of licensing
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Xander Zamora
Project Manager, Lantern Creative
United States·Accounting·11 to 50 employees
5.0
May 15, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
A real API rather than a file drop
No per user licence means the warehouse supervisor, both shift leads and every project manager have their own login. Under our old ERP we had shared accounts because seats were four figures each, which was terrible for the audit trail and we did it anyway. That problem simply does not exist here.
Pros
Unlimited users with no per seat licence cost
Cons
Consumption based pricing can rise faster than headcount
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Felicia Norton
Office Manager, Bluewater Consulting
Canada·Software·11 to 50 employees
5.0
Oct 27, 2025
LinkedIn confirmedUsed 1 to 2 years
Landed cost finally reflects reality
Our field service techs work in areas with no signal. The mobile app holds work offline and syncs when they are back, which was a hard requirement that eliminated two other vendors.
Pros
Mobile access that works offline for field staff
Cons
Reporting tools are powerful and need real learning
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Theo Zamora
Director of Finance, Foundry Road Studios
United States·Retail·11 to 50 employees
4.0
Apr 28, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The warehouse floor uses it directly
Landed cost including freight and duty lands on the item, so our margins are actually our margins. We were allocating freight annually in a spreadsheet and were wrong all year, every year.
Pros
Mobile access that works offline for field staff
Cons
Consumption based pricing can rise faster than headcount
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Anika Calloway
Office Manager, Fairview Veterinary
Canada·Accounting·11 to 50 employees
4.0
Nov 4, 2024
Used 6 to 12 months
A real API rather than a file drop
No per user licence means the warehouse supervisor, both shift leads and every project manager have their own login. Under our old ERP we had shared accounts because seats were four figures each, which was terrible for the audit trail and we did it anyway. That problem simply does not exist here.
Pros
Full REST API rather than a file based integration
Cons
All support routes through your partner
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Vincent Pemberton
Project Manager, Vertex Machine Works
Canada·Nonprofit·500+ employees
3.0
Mar 29, 2026
Verified userUsed 1 to 2 years
The partner is the experience again
Finding people who already know Acumatica is harder than finding NetSuite or Dynamics experience. We hired a controller who had never seen it and lost about two months to ramp. The add on ecosystem is thinner too.
Pros
Customizations that survive major version upgrades
Cons
Reporting tools are powerful and need real learning
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Victor Boateng
HR Manager, Trailhead Bicycles
United States·Transport and logistics·11 to 50 employees
4.0
Jan 2, 2025
Verified userUsed 1 to 2 years
The warehouse floor uses it directly
There is a genuine REST API and our developer integrated our customer portal in about a week. Our previous ERP offered a nightly file drop and called it integration.
Pros
Mobile access that works offline for field staff
Cons
All support routes through your partner
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Uma Sinclair
Managing Partner, Coastline Outfitters
United States·Education·51 to 200 employees
5.0
Aug 21, 2024
Verified userUsed 6 to 12 months
Our customizations survived the upgrade
There is a genuine REST API and our developer integrated our customer portal in about a week. Our previous ERP offered a nightly file drop and called it integration.
Pros
Customizations that survive major version upgrades
Cons
Reporting tools are powerful and need real learning
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Laura Pritchard
Controller, Northern Star Staffing
United States·Manufacturing·1 to 10 employees
3.0
Jan 30, 2026
LinkedIn confirmedUsed 2 or more years
Smaller install base than NetSuite
The report writer and generic inquiries are genuinely powerful and they are not intuitive. We ended up with one person internally who owns reporting, which is probably right anyway and was not in our plan.
Pros
Customizations that survive major version upgrades
Cons
Smaller install base makes experienced staff harder to hire
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Lionel Escobar
Bookkeeper, Sandbar Hospitality
United States·Construction·1 to 10 employees
5.0
Oct 15, 2025
Verified userLinkedIn confirmedUsed 2 or more years
A real API rather than a file drop
Our receiving team scans directly into it on tablets on the dock. Because logins are free we did not have to decide who was worth a licence, and inventory accuracy went from roughly ninety one percent to over ninety nine.
Pros
Landed cost and multi warehouse inventory done properly
Cons
Interface consistency varies between older and newer screens
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Rashid Rasheed
Project Manager, Meridian Dental Group
United States·Accounting·11 to 50 employees
5.0
May 13, 2025
Verified userUsed less than 6 months
Landed cost finally reflects reality
Our receiving team scans directly into it on tablets on the dock. Because logins are free we did not have to decide who was worth a licence, and inventory accuracy went from roughly ninety one percent to over ninety nine.
Pros
Genuine industry editions for construction and distribution
Cons
Implementation is a five figure project on top of licensing
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Xander Donnelly
Director of Finance, Bluewater Consulting
United States·Manufacturing·51 to 200 employees
5.0
Mar 23, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Our customizations survived the upgrade
We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.
Pros
Full REST API rather than a file based integration
Cons
Consumption based pricing can rise faster than headcount