United States·Financial services·1 to 10 employees
4.0
Dec 7, 2024
Verified userUsed 1 to 2 years
Field techs work offline and sync later
We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.
Pros
Landed cost and multi warehouse inventory done properly
Cons
Implementation is a five figure project on top of licensing
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Gordon Kaminski
VP of Sales, Coastline Outfitters
United States·Software·500+ employees
2.0
Sep 20, 2024
LinkedIn confirmedUsed 1 to 2 years
Support goes through the partner and slows down
The subscription is reasonable and the implementation was a five figure project that ran two months long. That is normal for ERP and it was still the number that hurt. Budget the project properly or do not start, because the licence is not the cost.
Pros
Unlimited users with no per seat licence cost
Cons
Interface consistency varies between older and newer screens
Ease of use
Value for money
Customer service
Functionality
Response from the vendorSep 25, 2024
Thank you for the feedback. Acumatica is delivered through our partner network and we take support experience seriously. If you share the details we can help make sure your partner has the right resources engaged.
17 found this helpful
Daniel Ponce
Office Manager, Lantern Creative
Canada·Construction·1 to 10 employees
3.0
Sep 13, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Unlimited users, metered consumption
The report writer and generic inquiries are genuinely powerful and they are not intuitive. We ended up with one person internally who owns reporting, which is probably right anyway and was not in our plan.
Pros
Mobile access that works offline for field staff
Cons
All support routes through your partner
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Hannah Underwood
Finance Manager, Tidewater Marine Services
United States·Transport and logistics·1 to 10 employees
3.0
Apr 21, 2025
LinkedIn confirmedUsed 1 to 2 years
Reporting is powerful and takes learning
Unlimited users is the headline and consumption is the meter. Our transaction volume grew faster than our headcount and our tier moved twice in three years. For a business with high volume and few people the model can work against you, so model your own numbers rather than assuming it is cheaper.
Pros
Unlimited users with no per seat licence cost
Cons
Interface consistency varies between older and newer screens
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Xander Brennan
Accountant, Foundry Road Studios
United States·Education·1 to 10 employees
5.0
Aug 28, 2024
LinkedIn confirmedUsed 1 to 2 years
A real API rather than a file drop
We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.
Pros
Customizations that survive major version upgrades
Cons
Interface consistency varies between older and newer screens
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Neil Ishikawa
Head of Operations, Maplewood Childcare
United States·Hospitality·1 to 10 employees
5.0
Jun 16, 2026
Used 1 to 2 years
Field techs work offline and sync later
Landed cost including freight and duty lands on the item, so our margins are actually our margins. We were allocating freight annually in a spreadsheet and were wrong all year, every year.
Pros
Customizations that survive major version upgrades
Cons
Interface consistency varies between older and newer screens
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Grace Crane
People Operations Lead, Tidewater Marine Services
Other·Manufacturing·1 to 10 employees
4.0
Jun 1, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
A real API rather than a file drop
The Construction edition handles AIA G702 and G703 progress billing, retainage on both sides and job costing properly. We evaluated three products that claimed construction support and only this one did it without a bolt on.
Pros
Unlimited users with no per seat licence cost
Cons
Smaller install base makes experienced staff harder to hire
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Iris Kearney
Project Manager, Ironwood Fabrication
United States·Construction·1 to 10 employees
4.0
Nov 27, 2025
Used 2 or more years
Construction edition does AIA billing properly
No per user licence means the warehouse supervisor, both shift leads and every project manager have their own login. Under our old ERP we had shared accounts because seats were four figures each, which was terrible for the audit trail and we did it anyway. That problem simply does not exist here.
Pros
Mobile access that works offline for field staff
Cons
Smaller install base makes experienced staff harder to hire
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Olivia McAllister
HR Manager, Clearview Windows
United States·Nonprofit·11 to 50 employees
4.0
Jul 29, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Everyone has a login because seats are free
We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.
Pros
Unlimited users with no per seat licence cost
Cons
Consumption based pricing can rise faster than headcount
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Gabriel Ghosh
Project Manager, Trailhead Bicycles
United States·Professional services·1 to 10 employees
3.0
Jul 6, 2025
Verified userUsed less than 6 months
The partner is the experience again
Unlimited users is the headline and consumption is the meter. Our transaction volume grew faster than our headcount and our tier moved twice in three years. For a business with high volume and few people the model can work against you, so model your own numbers rather than assuming it is cheaper.
Pros
Unlimited users with no per seat licence cost
Cons
Smaller install base makes experienced staff harder to hire
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJul 9, 2025
Thank you for the feedback. Acumatica is delivered through our partner network and we take support experience seriously. If you share the details we can help make sure your partner has the right resources engaged.
15 found this helpful
Spencer Zielinski
Office Manager, Copper Mountain Brewing
Canada·Construction·51 to 200 employees
2.0
Jun 6, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The interface shows its age in places
The subscription is reasonable and the implementation was a five figure project that ran two months long. That is normal for ERP and it was still the number that hurt. Budget the project properly or do not start, because the licence is not the cost.
Pros
Customizations that survive major version upgrades
Cons
Smaller install base makes experienced staff harder to hire
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Aaron Mahoney
HR Manager, Ironwood Fabrication
United States·Construction·201 to 500 employees
4.0
Feb 13, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Landed cost finally reflects reality
We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.
Pros
Landed cost and multi warehouse inventory done properly
Cons
Interface consistency varies between older and newer screens
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Jerome Salazar
VP of Sales, Prairie Rose Bakery
United States·Retail·1 to 10 employees
4.0
Jan 9, 2025
LinkedIn confirmedUsed 2 or more years
Our customizations survived the upgrade
No per user licence means the warehouse supervisor, both shift leads and every project manager have their own login. Under our old ERP we had shared accounts because seats were four figures each, which was terrible for the audit trail and we did it anyway. That problem simply does not exist here.
Pros
Mobile access that works offline for field staff
Cons
Smaller install base makes experienced staff harder to hire
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Julia Gallagher
Chief of Staff, Sandbar Hospitality
United States·Legal·500+ employees
5.0
Oct 23, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Construction edition does AIA billing properly
Our receiving team scans directly into it on tablets on the dock. Because logins are free we did not have to decide who was worth a licence, and inventory accuracy went from roughly ninety one percent to over ninety nine.
Pros
Customizations that survive major version upgrades
Cons
Reporting tools are powerful and need real learning
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Bianca Quintero
Head of Operations, Coastline Outfitters
United States·Manufacturing·1 to 10 employees
5.0
Aug 11, 2024
Verified userUsed 6 to 12 months
Our customizations survived the upgrade
We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.
Pros
Genuine industry editions for construction and distribution
Cons
Consumption based pricing can rise faster than headcount
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Liam Wesley
Owner, Hillcrest Family Clinic
United States·Legal·51 to 200 employees
4.0
Feb 4, 2026
Verified userUsed less than 6 months
Our customizations survived the upgrade
The Construction edition handles AIA G702 and G703 progress billing, retainage on both sides and job costing properly. We evaluated three products that claimed construction support and only this one did it without a bolt on.
Pros
Full REST API rather than a file based integration
Cons
Interface consistency varies between older and newer screens
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Cormac Ugwu
Managing Partner, Beacon Legal Partners
United States·Software·11 to 50 employees
2.0
Sep 7, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Implementation cost more than the software
Parts of the interface are clearly older than others, and moving between a modern screen and one that has not been touched in years is jarring. Nothing is broken, it just does not feel like one product throughout.
Pros
Unlimited users with no per seat licence cost
Cons
Implementation is a five figure project on top of licensing
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Amelia Stavros
Sales Director, Northern Star Staffing
United States·Ecommerce·1 to 10 employees
5.0
Aug 22, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Construction edition does AIA billing properly
Our receiving team scans directly into it on tablets on the dock. Because logins are free we did not have to decide who was worth a licence, and inventory accuracy went from roughly ninety one percent to over ninety nine.
Pros
Customizations that survive major version upgrades
Cons
Reporting tools are powerful and need real learning
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Quentin Waterhouse
Finance Manager, Cedar & Vine Interiors
United States·Healthcare·1 to 10 employees
5.0
Jun 26, 2025
Verified userUsed 1 to 2 years
Everyone has a login because seats are free
Our field service techs work in areas with no signal. The mobile app holds work offline and syncs when they are back, which was a hard requirement that eliminated two other vendors.
Pros
Customizations that survive major version upgrades
Cons
Implementation is a five figure project on top of licensing
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Samuel Ogilvie
People Operations Lead, Clearview Windows
United States·Financial services·1 to 10 employees
5.0
May 2, 2025
LinkedIn confirmedUsed 2 or more years
Our customizations survived the upgrade
Landed cost including freight and duty lands on the item, so our margins are actually our margins. We were allocating freight annually in a spreadsheet and were wrong all year, every year.
Pros
Unlimited users with no per seat licence cost
Cons
Consumption based pricing can rise faster than headcount
United States
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