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Asana reviews

4.2(157 reviews)
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Showing 61 to 80 of 157 reviews

Rashid Doyle

Director of Finance, Sandbar Hospitality

CanadaHospitality1 to 10 employees

5.0

Apr 18, 2026

Verified userLinkedIn confirmedUsed less than 6 months

One owner, one due date, no ambiguity

Every task has exactly one owner. That sounds small and it ended about half the arguments we used to have about who was doing what.

Pros

It holds up past 50 people where lighter tools fall apart.

Cons

Default notification volume is high enough that people mute it.

Ease of use
Value for money
Customer service
Functionality
19 found this helpful

Christopher Paredes

Studio Director, Northern Star Staffing

United StatesManufacturing11 to 50 employees

3.0

Feb 15, 2026

Verified userLinkedIn confirmedUsed 2 or more years

Structured, and a bit joyless

It is more austere than monday and some of the team read that as cold. It is well designed and nobody would call it fun. That is a fair trade for us, but the reaction is real.

Pros

Portfolios and goals connect daily tasks to quarterly outcomes.

Cons

The interface is austere and some teams find it cold.

Ease of use
Value for money
Customer service
Functionality
19 found this helpful

Ophelia Delacroix

Founder, Redbrick Property Group

United StatesConstruction11 to 50 employees

3.0

Aug 19, 2025

Verified userUsed 2 or more years

The free tier is generous, the jump is not

Free is genuinely good up to ten people. Then Starter is a real jump, and the features you probably want, portfolios and goals, are on Advanced, another jump again. Map your needs to tiers before you plan the budget.

Pros

It holds up past 50 people where lighter tools fall apart.

Cons

Default notification volume is high enough that people mute it.

Ease of use
Value for money
Customer service
Functionality
19 found this helpful

Simone Stavros

Bookkeeper, Harborline Supply

United StatesLegal1 to 10 employees

5.0

Jul 29, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

It scaled past fifty people without breaking

We grew from 20 to 80 people on Asana and it did not fall over. The task model is strict about ownership and dates, and that strictness is what holds up when the volume gets real.

Pros

The free tier is usable for up to 10 teammates.

Cons

The interface is austere and some teams find it cold.

Ease of use
Value for money
Customer service
Functionality
19 found this helpful

Ian Isozaki

Operations Manager, Northgate Logistics

United StatesEducation1 to 10 employees

1.0

Mar 25, 2025

Verified userUsed 1 to 2 years

No time tracking is a real gap

We are an agency and we bill hours. Asana has no native time tracking, so we pay for a second tool and reconcile between them. For a product at this price that is a strange hole and it nearly disqualified it.

Pros

The task model is strict: one owner, one due date, no ambiguity.

Cons

Timeline, custom fields and rules all require a paid plan.

Ease of use
Value for money
Customer service
Functionality
19 found this helpful

Zachary Moreau

Accountant, Harborline Supply

United StatesHealthcare1 to 10 employees

4.0

Nov 12, 2024

Verified userLinkedIn confirmedUsed 2 or more years

One owner, one due date, no ambiguity

Intake used to be email and a spreadsheet. Now it is a form that routes automatically with rules. That removed an entire coordination job from my week.

Pros

Workload management shows who is actually overcommitted.

Cons

Default notification volume is high enough that people mute it.

Ease of use
Value for money
Customer service
Functionality
19 found this helpful

Delia Rowan

Operations Manager, Falcon Ridge Landscaping

CanadaMarketing11 to 50 employees

3.0

Jun 29, 2025

LinkedIn confirmedUsed 1 to 2 years

The free tier is generous, the jump is not

Free is genuinely good up to ten people. Then Starter is a real jump, and the features you probably want, portfolios and goals, are on Advanced, another jump again. Map your needs to tiers before you plan the budget.

Pros

The task model is strict: one owner, one due date, no ambiguity.

Cons

Timeline, custom fields and rules all require a paid plan.

Ease of use
Value for money
Customer service
Functionality
17 found this helpful

Selena Gallardo

Practice Manager, Silverbirch Accounting

United StatesProfessional services1 to 10 employees

4.0

Dec 5, 2025

Verified userLinkedIn confirmedUsed 2 or more years

Portfolios connect the work to the goals

Intake used to be email and a spreadsheet. Now it is a form that routes automatically with rules. That removed an entire coordination job from my week.

Pros

Workload management shows who is actually overcommitted.

Cons

Timeline, custom fields and rules all require a paid plan.

Ease of use
Value for money
Customer service
Functionality
16 found this helpful

Ophelia Kaminski

Director of Finance, Maplewood Childcare

United StatesMarketing1 to 10 employees

5.0

Jul 2, 2025

LinkedIn confirmedUsed 2 or more years

Portfolios connect the work to the goals

We grew from 20 to 80 people on Asana and it did not fall over. The task model is strict about ownership and dates, and that strictness is what holds up when the volume gets real.

Pros

Portfolios and goals connect daily tasks to quarterly outcomes.

Cons

The interface is austere and some teams find it cold.

Ease of use
Value for money
Customer service
Functionality
16 found this helpful

Terrence Serrano

Managing Partner, Northern Star Staffing

United StatesMarketing1 to 10 employees

4.0

Jan 22, 2025

Verified userLinkedIn confirmedUsed 6 to 12 months

It scaled past fifty people without breaking

Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.

Pros

It holds up past 50 people where lighter tools fall apart.

Cons

There is no native time tracking, which is a real gap for agencies.

Ease of use
Value for money
Customer service
Functionality
16 found this helpful

Mireille Quintero

Managing Partner, Harborline Supply

CanadaConstruction11 to 50 employees

4.0

Jul 22, 2024

Used 1 to 2 years

Portfolios connect the work to the goals

Intake used to be email and a spreadsheet. Now it is a form that routes automatically with rules. That removed an entire coordination job from my week.

Pros

Workload management shows who is actually overcommitted.

Cons

Timeline, custom fields and rules all require a paid plan.

Ease of use
Value for money
Customer service
Functionality
16 found this helpful

Cormac Lockhart

Office Manager, Ironwood Fabrication

United StatesMarketing1 to 10 employees

5.0

Jun 18, 2026

Used 1 to 2 years

Portfolios connect the work to the goals

Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.

Pros

The free tier is usable for up to 10 teammates.

Cons

Custom fields are limited compared with a fully flexible board tool.

Ease of use
Value for money
Customer service
Functionality
15 found this helpful

Trevor Yates

People Operations Lead, Silverbirch Accounting

United StatesSoftware1 to 10 employees

5.0

Jan 8, 2026

Verified userUsed 2 or more years

One owner, one due date, no ambiguity

Every task has exactly one owner. That sounds small and it ended about half the arguments we used to have about who was doing what.

Pros

Portfolios and goals connect daily tasks to quarterly outcomes.

Cons

The interface is austere and some teams find it cold.

Ease of use
Value for money
Customer service
Functionality
15 found this helpful

Vanessa Bernard

Studio Director, Blackstone Contracting

United StatesLegal201 to 500 employees

5.0

Jun 30, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

Portfolios connect the work to the goals

Every task has exactly one owner. That sounds small and it ended about half the arguments we used to have about who was doing what.

Pros

Rules and forms make work intake and routing genuinely automatic.

Cons

The jump from free to Starter is steep, and portfolios need Advanced.

Ease of use
Value for money
Customer service
Functionality
15 found this helpful

Celeste Abbott

Managing Partner, Redbrick Property Group

United StatesTransport and logistics201 to 500 employees

4.0

Jan 26, 2025

LinkedIn confirmedUsed 6 to 12 months

Portfolios connect the work to the goals

Every task has exactly one owner. That sounds small and it ended about half the arguments we used to have about who was doing what.

Pros

The task model is strict: one owner, one due date, no ambiguity.

Cons

Timeline, custom fields and rules all require a paid plan.

Ease of use
Value for money
Customer service
Functionality
15 found this helpful

Ximena Nascimento

Controller, Summit Physio

United StatesSoftware1 to 10 employees

4.0

Jan 23, 2026

Verified userLinkedIn confirmedUsed 2 or more years

One owner, one due date, no ambiguity

We grew from 20 to 80 people on Asana and it did not fall over. The task model is strict about ownership and dates, and that strictness is what holds up when the volume gets real.

Pros

Portfolios and goals connect daily tasks to quarterly outcomes.

Cons

The interface is austere and some teams find it cold.

Ease of use
Value for money
Customer service
Functionality
14 found this helpful

Valerie Tremblay

People Operations Lead, Vertex Machine Works

United StatesReal estate51 to 200 employees

4.0

Jun 14, 2025

Used 1 to 2 years

Portfolios connect the work to the goals

Intake used to be email and a spreadsheet. Now it is a form that routes automatically with rules. That removed an entire coordination job from my week.

Pros

Rules and forms make work intake and routing genuinely automatic.

Cons

The interface is austere and some teams find it cold.

Ease of use
Value for money
Customer service
Functionality
14 found this helpful

Vikram Silva

People Operations Lead, Copper Mountain Brewing

United StatesHospitality1 to 10 employees

5.0

Jan 19, 2025

Verified userUsed 1 to 2 years

Portfolios connect the work to the goals

Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.

Pros

Portfolios and goals connect daily tasks to quarterly outcomes.

Cons

Custom fields are limited compared with a fully flexible board tool.

Ease of use
Value for money
Customer service
Functionality
14 found this helpful

Tobias Ogilvie

Chief of Staff, Copper Mountain Brewing

United StatesSoftware201 to 500 employees

1.0

Feb 7, 2025

Used 1 to 2 years

No time tracking is a real gap

We are an agency and we bill hours. Asana has no native time tracking, so we pay for a second tool and reconcile between them. For a product at this price that is a strange hole and it nearly disqualified it.

Pros

The free tier is usable for up to 10 teammates.

Cons

Timeline, custom fields and rules all require a paid plan.

Ease of use
Value for money
Customer service
Functionality
13 found this helpful

Hannah Kovac

Owner, Silverbirch Accounting

United StatesFinancial services1 to 10 employees

4.0

Nov 25, 2024

Verified userLinkedIn confirmedUsed 6 to 12 months

Forms and rules automated our intake

Intake used to be email and a spreadsheet. Now it is a form that routes automatically with rules. That removed an entire coordination job from my week.

Pros

Portfolios and goals connect daily tasks to quarterly outcomes.

Cons

The interface is austere and some teams find it cold.

Ease of use
Value for money
Customer service
Functionality
13 found this helpful