Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Headcount and turnover reporting without a report writer
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Rachel Nakamura
Project Manager, Tidewater Marine Services
United States·Software·51 to 200 employees
5.0
Dec 2, 2024
Used 2 or more years
The first HR system we finished implementing
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Wesley Eriksson
Accountant, Hillcrest Family Clinic
Canada·Manufacturing·51 to 200 employees
4.0
Nov 23, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
We stopped keeping HR in a shared drive
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Implementation a small team can finish without a consultant
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Renee Brennan
Controller, Northern Star Staffing
United States·Financial services·11 to 50 employees
5.0
Sep 10, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Turnover reporting our board asked for
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Headcount and turnover reporting without a report writer
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Michelle Doyle
HR Manager, Kestrel Analytics
United States·Transport and logistics·500+ employees
5.0
May 23, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Employees find their own documents now
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Implementation a small team can finish without a consultant
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Odette Chaudhary
Head of Operations, Aurora Print House
United States·Ecommerce·11 to 50 employees
4.0
Apr 23, 2026
Verified userLinkedIn confirmedUsed 2 or more years
New hires arrive already in the system
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Time off accruals and carryover rules that match real policy
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Brooke Kowalski
Head of Operations, Silverbirch Accounting
United States·Manufacturing·11 to 50 employees
4.0
Apr 14, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Employees find their own documents now
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Hugo Whitfield
Project Manager, Silverbirch Accounting
United States·Ecommerce·1 to 10 employees
5.0
Apr 9, 2026
LinkedIn confirmedUsed 6 to 12 months
Managers see their team and nothing else
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Permissions model managers and HR both trust
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Gabriel Quintero
HR Manager, Cedar & Vine Interiors
Canada·Marketing·11 to 50 employees
3.0
Mar 6, 2026
Used 1 to 2 years
Payroll is a separate product
Below twenty five employees you pay a flat rate starting around two hundred and fifty a month, which for an eighteen person company is a lot per head. It gets much better value as you grow past the threshold.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Marcus Ojeda
Chief of Staff, Falcon Ridge Landscaping
United States·Accounting·1 to 10 employees
4.0
Feb 22, 2026
Used 1 to 2 years
The first HR system we finished implementing
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Julia Torres
Founder, Tidewater Marine Services
United States·Hospitality·1 to 10 employees
5.0
Feb 6, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Employees find their own documents now
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Simon Novak
People Operations Lead, Falcon Ridge Landscaping
Canada·Real estate·11 to 50 employees
5.0
Oct 27, 2025
Verified userLinkedIn confirmedUsed 2 or more years
We stopped keeping HR in a shared drive
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Jamal Ortiz
Founder, Lantern Creative
United States·Nonprofit·1 to 10 employees
5.0
Oct 25, 2025
Verified userUsed 1 to 2 years
New hires arrive already in the system
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Time off accruals and carryover rules that match real policy
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Kirsten Jimenez
Finance Manager, Prairie Rose Bakery
United States·Software·1 to 10 employees
4.0
Sep 24, 2025
LinkedIn confirmedUsed 2 or more years
Managers see their team and nothing else
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Marcus Lindqvist
Operations Manager, Northgate Logistics
United States·Education·11 to 50 employees
5.0
Sep 20, 2025
Verified userUsed 1 to 2 years
Employees find their own documents now
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Lucas Menon
Project Manager, Trailhead Bicycles
United States·Education·51 to 200 employees
5.0
Sep 17, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Managers see their team and nothing else
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Aaron Vance
People Operations Lead, Blackstone Contracting
Canada·Legal·51 to 200 employees
4.0
Sep 16, 2025
Verified userUsed 2 or more years
Employees find their own documents now
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Halima Whelan
Studio Director, Tidewater Marine Services
United States·Manufacturing·1 to 10 employees
5.0
Sep 14, 2025
LinkedIn confirmedUsed 2 or more years
The first HR system we finished implementing
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Halima Quintero
HR Manager, Trailhead Bicycles
Other·Nonprofit·1 to 10 employees
5.0
Sep 1, 2025
LinkedIn confirmedUsed 2 or more years
New hires arrive already in the system
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Implementation a small team can finish without a consultant
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Naomi Ponce
HR Manager, Copper Mountain Brewing
United States·Professional services·11 to 50 employees
4.0
Aug 30, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Time off arguments simply ended
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Implementation a small team can finish without a consultant
United States
Canada