Verified userLinkedIn confirmedUsed 6 to 12 months
We stopped keeping HR in a shared drive
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Implementation a small team can finish without a consultant
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Elliot Adeyemi
Managing Partner, Tidewater Marine Services
United States·Manufacturing·51 to 200 employees
4.0
Jun 7, 2025
Verified userUsed 2 or more years
The first HR system we finished implementing
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Permissions model managers and HR both trust
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Theo Ferrari
Practice Manager, Sandbar Hospitality
United States·Marketing·1 to 10 employees
5.0
May 21, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Employees find their own documents now
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Permissions model managers and HR both trust
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Tomas Whitaker
Practice Manager, Prairie Rose Bakery
United States·Financial services·11 to 50 employees
5.0
Mar 19, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Time off arguments simply ended
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Headcount and turnover reporting without a report writer
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Ursula Rasheed
Accountant, Lantern Creative
United States·Software·11 to 50 employees
4.0
Feb 10, 2025
Used 1 to 2 years
The first HR system we finished implementing
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Headcount and turnover reporting without a report writer
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Ibrahim Finnegan
Head of Operations, Coastline Outfitters
United States·Manufacturing·51 to 200 employees
3.0
Feb 2, 2025
Used 2 or more years
Great at core HR, thin at the edges
We assumed an HR platform would run payroll. It is a separate product and it is US only, and we found that out during implementation. We kept our existing provider and integrate. Entirely checkable in advance and I did not check.
Pros
Implementation a small team can finish without a consultant
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
Response from the vendorFeb 4, 2025
Thank you for the detailed feedback. We know reporting flexibility matters and it is an active area of investment. Our support team would be glad to look at the specific report you described and show you what is possible today.
2 found this helpful
Rosa Mensah
Director of Finance, Willow & Ash Salons
United States·Ecommerce·51 to 200 employees
2.0
Jan 19, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The price climbs quietly as you hire
Pre sale the responses were immediate. Post sale it is a ticket and a day or two, and the first answer is usually a help article. Nothing has been urgent yet, which is the only reason I am not angrier about it.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 28, 2025
Thank you for the detailed feedback. We know reporting flexibility matters and it is an active area of investment. Our support team would be glad to look at the specific report you described and show you what is possible today.
2 found this helpful
Brendan Emerson
Practice Manager, Clearview Windows
United States·Transport and logistics·500+ employees
5.0
Dec 27, 2024
Verified userLinkedIn confirmedUsed 2 or more years
New hires arrive already in the system
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Selena Oyelaran
Practice Manager, Summit Physio
United States·Transport and logistics·11 to 50 employees
5.0
Dec 15, 2024
Verified userUsed 1 to 2 years
New hires arrive already in the system
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Nina Tran
People Operations Lead, Coastline Outfitters
United States·Education·1 to 10 employees
5.0
Oct 10, 2024
LinkedIn confirmedUsed 6 to 12 months
Time off arguments simply ended
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Carmen Broadbent
Founder, Copper Mountain Brewing
Other·Construction·11 to 50 employees
5.0
Oct 6, 2024
Used 2 or more years
Turnover reporting our board asked for
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Time off accruals and carryover rules that match real policy
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Mireille Castillo
Practice Manager, Summit Physio
Canada·Financial services·1 to 10 employees
5.0
Apr 25, 2026
Verified userLinkedIn confirmedUsed less than 6 months
We stopped keeping HR in a shared drive
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ulises Zielinski
Managing Partner, Silverbirch Accounting
Canada·Legal·1 to 10 employees
2.0
Apr 23, 2026
Verified userUsed 1 to 2 years
The price climbs quietly as you hire
The built in reports are good and anything custom means exporting to a spreadsheet. I wanted headcount cost by department by month and could not build it. For a product at this price point that gap is frustrating.
Pros
Headcount and turnover reporting without a report writer
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 5, 2026
Thank you for the detailed feedback. We know reporting flexibility matters and it is an active area of investment. Our support team would be glad to look at the specific report you described and show you what is possible today.
1 found this helpful
Otis Dubois
Controller, Beacon Legal Partners
United States·Ecommerce·500+ employees
4.0
Mar 12, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Onboarding gave me a week back per hire
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Implementation a small team can finish without a consultant
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Heather Escobar
Studio Director, Foundry Road Studios
United States·Real estate·201 to 500 employees
4.0
Jan 31, 2026
Verified userUsed 2 or more years
The first HR system we finished implementing
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Permissions model managers and HR both trust
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Bruno Bell
General Manager, Hillcrest Family Clinic
United States·Education·51 to 200 employees
5.0
Dec 31, 2025
Verified userUsed 6 to 12 months
The first HR system we finished implementing
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Samuel Whitfield
Studio Director, Coastline Outfitters
United States·Financial services·1 to 10 employees
5.0
Nov 5, 2025
Verified userUsed 1 to 2 years
Employees find their own documents now
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Wesley Nguyen
HR Manager, Copper Mountain Brewing
United States·Nonprofit·1 to 10 employees
5.0
Sep 13, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Onboarding gave me a week back per hire
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Curtis Bell
Project Manager, Lantern Creative
Canada·Construction·11 to 50 employees
4.0
Sep 7, 2025
Verified userUsed 6 to 12 months
Employees find their own documents now
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Time off accruals and carryover rules that match real policy
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Sasha Kirkwood
Studio Director, Aurora Print House
United States·Financial services·1 to 10 employees
4.0
Sep 2, 2025
Verified userLinkedIn confirmedUsed 2 or more years
New hires arrive already in the system
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Permissions model managers and HR both trust
Cons
Flat rate pricing is expensive below twenty five employees
United States
Canada