The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Permissions model managers and HR both trust
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
42 found this helpful
Carmen Tillman
Sales Director, Northern Star Staffing
United States·Professional services·11 to 50 employees
5.0
Jun 3, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Time off arguments simply ended
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
42 found this helpful
Douglas Whitfield
People Operations Lead, Prairie Rose Bakery
United States·Real estate·1 to 10 employees
4.0
Dec 26, 2025
Verified userUsed 1 to 2 years
Time off arguments simply ended
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Headcount and turnover reporting without a report writer
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
41 found this helpful
Otis Chaudhary
HR Manager, Lantern Creative
United States·Financial services·1 to 10 employees
4.0
Nov 2, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
We stopped keeping HR in a shared drive
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Permissions model managers and HR both trust
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
40 found this helpful
Cody Moreau
Sales Director, Falcon Ridge Landscaping
United States·Ecommerce·1 to 10 employees
5.0
Dec 29, 2025
LinkedIn confirmedUsed 2 or more years
New hires arrive already in the system
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Permissions model managers and HR both trust
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Nadia Yoon
Project Manager, Blackstone Contracting
Canada·Nonprofit·11 to 50 employees
5.0
Jun 19, 2026
Verified userUsed 1 to 2 years
We stopped keeping HR in a shared drive
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Permissions model managers and HR both trust
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Alistair Mercer
Accountant, Fairview Veterinary
United States·Manufacturing·11 to 50 employees
4.0
Mar 7, 2026
LinkedIn confirmedUsed 1 to 2 years
Time off arguments simply ended
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Marcus Thibault
Accountant, Cedar & Vine Interiors
United States·Ecommerce·1 to 10 employees
5.0
Apr 18, 2026
LinkedIn confirmedUsed 6 to 12 months
Time off arguments simply ended
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Headcount and turnover reporting without a report writer
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Ezra Contreras
Studio Director, Meridian Dental Group
United States·Construction·11 to 50 employees
5.0
Jul 24, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Managers see their team and nothing else
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Implementation a small team can finish without a consultant
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Uma Nguyen
Managing Partner, Foundry Road Studios
United States·Professional services·51 to 200 employees
5.0
Feb 6, 2026
LinkedIn confirmedUsed 2 or more years
Time off arguments simply ended
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Headcount and turnover reporting without a report writer
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Esther Kirkwood
Finance Manager, Northgate Logistics
United States·Education·1 to 10 employees
4.0
Dec 26, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Employees find their own documents now
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Implementation a small team can finish without a consultant
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Xander Chaudhary
General Manager, Prairie Rose Bakery
United States·Real estate·11 to 50 employees
3.0
Jul 3, 2026
Verified userUsed 2 or more years
Under twenty five people the pricing bites
Core HR, onboarding and time off are excellent. Performance is adequate next to a purpose built tool, and applicant tracking is fine rather than a reason to buy. Buy it for the core and treat the rest as a bonus.
Pros
Permissions model managers and HR both trust
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Rosalind Marchetti
Accountant, Redbrick Property Group
United States·Manufacturing·1 to 10 employees
3.0
Jun 29, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Under twenty five people the pricing bites
We assumed an HR platform would run payroll. It is a separate product and it is US only, and we found that out during implementation. We kept our existing provider and integrate. Entirely checkable in advance and I did not check.
Pros
Headcount and turnover reporting without a report writer
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Jorge Jorgensen
Director of Finance, Ironwood Fabrication
United States·Real estate·201 to 500 employees
5.0
Feb 20, 2026
Used 1 to 2 years
New hires arrive already in the system
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Time off accruals and carryover rules that match real policy
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Celeste Hendricks
Practice Manager, Tidewater Marine Services
Canada·Software·1 to 10 employees
5.0
Oct 3, 2025
LinkedIn confirmedUsed 2 or more years
Employees find their own documents now
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Implementation a small team can finish without a consultant
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Yosef Ogilvie
Director of Finance, Falcon Ridge Landscaping
United States·Manufacturing·11 to 50 employees
4.0
Jun 22, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Employees find their own documents now
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Selena Schneider
Chief of Staff, Sandbar Hospitality
Canada·Healthcare·11 to 50 employees
5.0
Apr 10, 2025
Used 6 to 12 months
We stopped keeping HR in a shared drive
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Time off accruals and carryover rules that match real policy
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Trisha Reyes
VP of Sales, Clearview Windows
United States·Construction·11 to 50 employees
5.0
Sep 14, 2024
Verified userUsed 2 or more years
New hires arrive already in the system
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Time off accruals and carryover rules that match real policy
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Alistair Tillman
Practice Manager, Lantern Creative
United States·Legal·11 to 50 employees
5.0
Oct 8, 2024
Verified userLinkedIn confirmedUsed 2 or more years
The first HR system we finished implementing
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Permissions model managers and HR both trust
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Callum Grant
HR Manager, Beacon Legal Partners
United States·Hospitality·51 to 200 employees
5.0
May 25, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Onboarding gave me a week back per hire
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Headcount and turnover reporting without a report writer
United States
Canada