Verified userLinkedIn confirmedUsed 6 to 12 months
Time off arguments simply ended
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Headcount and turnover reporting without a report writer
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Nadia Lindqvist
Accountant, Blackstone Contracting
Canada·Transport and logistics·1 to 10 employees
4.0
Jan 20, 2026
LinkedIn confirmedUsed 2 or more years
Managers see their team and nothing else
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Jorge Moreau
Studio Director, Maplewood Childcare
United States·Construction·11 to 50 employees
4.0
Jan 6, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Time off arguments simply ended
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Implementation a small team can finish without a consultant
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Sofia Wesley
Accountant, Foundry Road Studios
Canada·Legal·1 to 10 employees
4.0
Nov 17, 2025
Verified userUsed 1 to 2 years
Turnover reporting our board asked for
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Time off accruals and carryover rules that match real policy
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Simon Nasser
Owner, Coastline Outfitters
United States·Nonprofit·51 to 200 employees
5.0
Nov 14, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Onboarding gave me a week back per hire
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Implementation a small team can finish without a consultant
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Ines Sinclair
Managing Partner, Granite Peak Roofing
United States·Retail·11 to 50 employees
5.0
May 24, 2026
Used less than 6 months
Time off arguments simply ended
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Implementation a small team can finish without a consultant
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Anika Ibarra
Managing Partner, Kestrel Analytics
United States·Real estate·1 to 10 employees
4.0
Jan 21, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
New hires arrive already in the system
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Isaac Sinclair
Accountant, Trailhead Bicycles
United States·Marketing·11 to 50 employees
5.0
Jul 29, 2025
Used 2 or more years
New hires arrive already in the system
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Permissions model managers and HR both trust
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Wesley McAllister
HR Manager, Ironwood Fabrication
United States·Financial services·51 to 200 employees
1.0
Apr 2, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Reporting past the standard set is painful
The built in reports are good and anything custom means exporting to a spreadsheet. I wanted headcount cost by department by month and could not build it. For a product at this price point that gap is frustrating.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 13, 2025
Thank you for the detailed feedback. We know reporting flexibility matters and it is an active area of investment. Our support team would be glad to look at the specific report you described and show you what is possible today.
31 found this helpful
Gwen Whitfield
Operations Manager, Tidewater Marine Services
United States·Healthcare·1 to 10 employees
4.0
Dec 8, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Turnover reporting our board asked for
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Permissions model managers and HR both trust
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Laura Aoki
Bookkeeper, Meridian Dental Group
United States·Marketing·11 to 50 employees
5.0
Nov 19, 2024
Used 6 to 12 months
Onboarding gave me a week back per hire
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Time off accruals and carryover rules that match real policy
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Rashid Rooney
Bookkeeper, Redbrick Property Group
United States·Retail·11 to 50 employees
5.0
Sep 3, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Onboarding gave me a week back per hire
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Time off accruals and carryover rules that match real policy
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Alistair Jimenez
General Manager, Blackstone Contracting
United States·Healthcare·1 to 10 employees
4.0
Apr 13, 2026
LinkedIn confirmedUsed 2 or more years
Onboarding gave me a week back per hire
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Permissions model managers and HR both trust
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Aaron Rowan
People Operations Lead, Bluewater Consulting
Canada·Accounting·1 to 10 employees
5.0
Nov 26, 2025
LinkedIn confirmedUsed 6 to 12 months
Turnover reporting our board asked for
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Headcount and turnover reporting without a report writer
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Noor Pritchard
Founder, Aurora Print House
Canada·Accounting·201 to 500 employees
5.0
Jan 17, 2025
Used 1 to 2 years
Onboarding gave me a week back per hire
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Permissions model managers and HR both trust
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Andre Vargas
Operations Manager, Copper Mountain Brewing
United States·Education·201 to 500 employees
5.0
Jul 13, 2025
LinkedIn confirmedUsed 6 to 12 months
We stopped keeping HR in a shared drive
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Time off accruals and carryover rules that match real policy
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Bruno Chaudhary
Studio Director, Copper Mountain Brewing
United States·Professional services·11 to 50 employees
5.0
Apr 27, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
We stopped keeping HR in a shared drive
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Rashid Leclerc
Owner, Northern Star Staffing
Canada·Real estate·1 to 10 employees
4.0
Sep 12, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Managers see their team and nothing else
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Time off accruals and carryover rules that match real policy
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Tessa Rowan
Accountant, Lantern Creative
United States·Healthcare·11 to 50 employees
2.0
May 25, 2026
Verified userUsed 2 or more years
The price climbs quietly as you hire
Pre sale the responses were immediate. Post sale it is a ticket and a day or two, and the first answer is usually a help article. Nothing has been urgent yet, which is the only reason I am not angrier about it.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 3, 2026
We appreciate you sharing this and we are sorry the support experience has not matched what you had during evaluation. Please reference this review with our team so we can review your recent tickets.
27 found this helpful
Keith Hendricks
HR Manager, Ironwood Fabrication
United States·Financial services·1 to 10 employees
4.0
Nov 4, 2025
LinkedIn confirmedUsed 1 to 2 years
Managers see their team and nothing else
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Headcount and turnover reporting without a report writer
Cons
Flat rate pricing is expensive below twenty five employees
United States
Canada