United States·Transport and logistics·1 to 10 employees
3.0
Feb 19, 2026
Verified userUsed 1 to 2 years
Reporting is essentially absent
It does not have dependencies, Gantt charts or a critical path, and it never will. That is a position rather than a gap. If your work is genuinely sequential, this is the wrong product and no amount of liking it changes that.
Pros
No training required for anyone to use it correctly
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Genevieve Lin
Owner, Northern Star Staffing
United States·Financial services·11 to 50 employees
4.0
Aug 19, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Clients in the thread without buying seats
Internal email dropped by about half in the first two months because the conversation moved to where the work is. That was not something I was even trying to fix.
Pros
No training required for anyone to use it correctly
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Ibrahim Nowak
VP of Sales, Sandbar Hospitality
United States·Real estate·11 to 50 employees
3.0
May 2, 2025
Used 6 to 12 months
Deliberately less software, know that going in
It does not have dependencies, Gantt charts or a critical path, and it never will. That is a position rather than a gap. If your work is genuinely sequential, this is the wrong product and no amount of liking it changes that.
Pros
Automatic check ins that can replace a status meeting
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 13, 2025
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
6 found this helpful
Erin Okonkwo
Founder, Foundry Road Studios
Canada·Retail·51 to 200 employees
5.0
Feb 17, 2025
Verified userUsed 6 to 12 months
Two hundred and ninety nine flat for everyone
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
Message boards keep decisions findable long after the fact
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Kendra Montoya
Sales Director, Coastline Outfitters
Canada·Legal·11 to 50 employees
5.0
Feb 1, 2025
Used 1 to 2 years
Email volume dropped by half
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
Message boards keep decisions findable long after the fact
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Noor Thibault
HR Manager, Coastline Outfitters
United States·Education·1 to 10 employees
4.0
Nov 9, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Two hundred and ninety nine flat for everyone
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Keith Fontaine
General Manager, Willow & Ash Salons
United States·Financial services·11 to 50 employees
5.0
Jul 13, 2024
Verified userLinkedIn confirmedUsed 2 or more years
It has not changed and that is the feature
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
A genuinely free plan for one real project
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Gregory Kovac
Director of Finance, Maplewood Childcare
United States·Accounting·51 to 200 employees
2.0
Jun 17, 2026
Verified userUsed 6 to 12 months
Search struggles once you have years of history
After four years and a few hundred projects, finding an old discussion is harder than it should be. Search returns a lot and ranks it poorly, and I often remember roughly when something was said and cannot get to it.
Pros
A genuinely free plan for one real project
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Gwen Winters
VP of Sales, Sandbar Hospitality
United States·Retail·1 to 10 employees
5.0
Jan 14, 2026
Used 1 to 2 years
Clients in the thread without buying seats
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
Pros
Clients and guests included without extra seats
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Felicia Goodwin
Bookkeeper, Beacon Legal Partners
United States·Legal·201 to 500 employees
5.0
Jan 5, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
The tool nobody needed training for
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
A genuinely free plan for one real project
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Vera Iqbal
Head of Operations, Coastline Outfitters
United States·Accounting·11 to 50 employees
3.0
Nov 13, 2025
Verified userUsed 1 to 2 years
Deliberately less software, know that going in
It does not have dependencies, Gantt charts or a critical path, and it never will. That is a position rather than a gap. If your work is genuinely sequential, this is the wrong product and no amount of liking it changes that.
Pros
No training required for anyone to use it correctly
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
Response from the vendorNov 19, 2025
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
5 found this helpful
Emmett Reyes
Practice Manager, Beacon Legal Partners
Canada·Retail·11 to 50 employees
5.0
Oct 30, 2025
Verified userUsed 1 to 2 years
Email volume dropped by half
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
A genuinely free plan for one real project
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Theo Pemberton
Office Manager, Ironwood Fabrication
Canada·Hospitality·1 to 10 employees
4.0
Mar 25, 2025
Verified userLinkedIn confirmedUsed less than 6 months
It has not changed and that is the feature
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
No training required for anyone to use it correctly
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Liam Fry
HR Manager, Blackstone Contracting
Canada·Software·1 to 10 employees
4.0
Feb 22, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Our team of forty pays what ten would
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
Message boards keep decisions findable long after the fact
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Adele Kearney
Chief of Staff, Ironwood Fabrication
United States·Accounting·1 to 10 employees
4.0
Feb 14, 2025
LinkedIn confirmedUsed 2 or more years
Email volume dropped by half
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
Message boards keep decisions findable long after the fact
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Iris Castillo
Accountant, Prairie Rose Bakery
United States·Healthcare·11 to 50 employees
5.0
Jul 2, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Our team of forty pays what ten would
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
No training required for anyone to use it correctly
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Carmen Vance
Director of Finance, Tidewater Marine Services
Canada·Real estate·11 to 50 employees
2.0
May 23, 2026
Verified userLinkedIn confirmedUsed 2 or more years
No dependencies ended it for our construction team
Growing past about eighty people we needed portfolio reporting and resource visibility and there is no path to it inside Basecamp. Exporting years of discussion into a new tool was genuinely awful, and much of the context did not survive.
Pros
Message boards keep decisions findable long after the fact
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Mabel Hollis
Office Manager, Kestrel Analytics
United States·Ecommerce·11 to 50 employees
5.0
May 9, 2026
Used 6 to 12 months
Two hundred and ninety nine flat for everyone
Internal email dropped by about half in the first two months because the conversation moved to where the work is. That was not something I was even trying to fix.
Pros
A genuinely free plan for one real project
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Pablo Novak
Controller, Sandbar Hospitality
Other·Software·11 to 50 employees
4.0
Mar 15, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
It has not changed and that is the feature
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
Pros
Message boards keep decisions findable long after the fact
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Brooke Harrington
Controller, Falcon Ridge Landscaping
United States·Education·1 to 10 employees
3.0
Nov 3, 2025
Verified userUsed less than 6 months
Reporting is essentially absent
There is no meaningful reporting. I cannot see utilization, I cannot see project profitability, and cross project visibility is thin. We keep those answers in a spreadsheet, which is the trade we knowingly made.
Pros
Message boards keep decisions findable long after the fact
United States
Canada