United States·Financial services·1 to 10 employees
3.0
Jun 15, 2026
Verified userUsed 1 to 2 years
Great small, questionable large
Time tracking needs a third party add on. We use Everhour and it is fine, and it is another tool and another bill for something most competitors include.
Pros
A genuinely free plan for one real project
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 20, 2026
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
8 found this helpful
Deepa Kovac
Managing Partner, Meridian Dental Group
Canada·Construction·1 to 10 employees
1.0
May 14, 2026
Used 1 to 2 years
Search struggles once you have years of history
Growing past about eighty people we needed portfolio reporting and resource visibility and there is no path to it inside Basecamp. Exporting years of discussion into a new tool was genuinely awful, and much of the context did not survive.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 19, 2026
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
8 found this helpful
Lucas Ogilvie
Studio Director, Willow & Ash Salons
United States·Nonprofit·1 to 10 employees
3.0
Apr 8, 2026
Verified userUsed 2 or more years
Great small, questionable large
It does not have dependencies, Gantt charts or a critical path, and it never will. That is a position rather than a gap. If your work is genuinely sequential, this is the wrong product and no amount of liking it changes that.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Omar Kaminski
Practice Manager, Northgate Logistics
Canada·Construction·11 to 50 employees
1.0
Apr 5, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Search struggles once you have years of history
Growing past about eighty people we needed portfolio reporting and resource visibility and there is no path to it inside Basecamp. Exporting years of discussion into a new tool was genuinely awful, and much of the context did not survive.
Pros
No training required for anyone to use it correctly
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Sasha Castillo
Controller, Maplewood Childcare
United States·Retail·11 to 50 employees
5.0
Jan 4, 2026
LinkedIn confirmedUsed less than 6 months
Our team of forty pays what ten would
Internal email dropped by about half in the first two months because the conversation moved to where the work is. That was not something I was even trying to fix.
Pros
No training required for anyone to use it correctly
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Keith Iqbal
Managing Partner, Willow & Ash Salons
United States·Software·51 to 200 employees
5.0
Sep 24, 2025
Verified userUsed 1 to 2 years
Decisions are findable a year later
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
Automatic check ins that can replace a status meeting
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Grace Ortiz
Director of Finance, Maplewood Childcare
United States·Marketing·11 to 50 employees
4.0
Aug 18, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Two hundred and ninety nine flat for everyone
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Talia Goodwin
Owner, Northern Star Staffing
Other·Marketing·51 to 200 employees
5.0
Aug 11, 2025
LinkedIn confirmedUsed 6 to 12 months
Two hundred and ninety nine flat for everyone
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Julia Yates
Director of Finance, Aurora Print House
United States·Financial services·1 to 10 employees
5.0
Feb 22, 2025
Verified userUsed 1 to 2 years
Decisions are findable a year later
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
No training required for anyone to use it correctly
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Nadia Moreau
Bookkeeper, Prairie Rose Bakery
United States·Education·11 to 50 employees
1.0
Feb 2, 2025
Verified userUsed 1 to 2 years
No dependencies ended it for our construction team
Growing past about eighty people we needed portfolio reporting and resource visibility and there is no path to it inside Basecamp. Exporting years of discussion into a new tool was genuinely awful, and much of the context did not survive.
Pros
No training required for anyone to use it correctly
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
Response from the vendorFeb 10, 2025
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
8 found this helpful
Isaac Alvarado
Director of Finance, Falcon Ridge Landscaping
Canada·Manufacturing·11 to 50 employees
5.0
May 25, 2026
Verified userLinkedIn confirmedUsed 2 or more years
It has not changed and that is the feature
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
Pros
No training required for anyone to use it correctly
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Laura Ivanov
Finance Manager, Ironwood Fabrication
Canada·Healthcare·11 to 50 employees
5.0
May 5, 2026
Verified userUsed 6 to 12 months
Email volume dropped by half
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
Clients and guests included without extra seats
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Vikram Tran
Accountant, Clearview Windows
United States·Nonprofit·11 to 50 employees
4.0
Sep 19, 2025
Verified userLinkedIn confirmedUsed 2 or more years
It has not changed and that is the feature
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
Clients and guests included without extra seats
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Marcus Underwood
HR Manager, Cedar & Vine Interiors
United States·Ecommerce·1 to 10 employees
4.0
Feb 2, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Two hundred and ninety nine flat for everyone
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
Pros
Clients and guests included without extra seats
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Andre Villareal
Practice Manager, Blackstone Contracting
United States·Hospitality·51 to 200 employees
4.0
Jan 21, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Clients in the thread without buying seats
Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
A genuinely free plan for one real project
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Willa Delacroix
Managing Partner, Northern Star Staffing
United States·Manufacturing·1 to 10 employees
1.0
Jun 23, 2026
Verified userUsed 1 to 2 years
We outgrew it and the move was painful
After four years and a few hundred projects, finding an old discussion is harder than it should be. Search returns a lot and ranks it poorly, and I often remember roughly when something was said and cannot get to it.
Pros
Automatic check ins that can replace a status meeting
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Yasmin Hendricks
Controller, Northgate Logistics
United States·Retail·11 to 50 employees
4.0
Apr 26, 2026
Verified userUsed 1 to 2 years
Check ins replaced our status meeting
Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
Message boards keep decisions findable long after the fact
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Jerome Buchanan
Managing Partner, Blackstone Contracting
Canada·Transport and logistics·1 to 10 employees
5.0
Apr 23, 2026
Used less than 6 months
The tool nobody needed training for
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
Clients and guests included without extra seats
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Beatriz Cisneros
Head of Operations, Hillcrest Family Clinic
United States·Hospitality·1 to 10 employees
4.0
Apr 22, 2026
Used 6 to 12 months
Email volume dropped by half
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
A genuinely free plan for one real project
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Amelia Xu
Operations Manager, Bluewater Consulting
United States·Legal·1 to 10 employees
5.0
Apr 11, 2026
Used 1 to 2 years
The tool nobody needed training for
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
United States
Canada