Verified userLinkedIn confirmedUsed 6 to 12 months
Check ins replaced our status meeting
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
Automatic check ins that can replace a status meeting
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Wren Valentine
General Manager, Copper Mountain Brewing
Canada·Nonprofit·1 to 10 employees
4.0
Sep 11, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Email volume dropped by half
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
Pros
Message boards keep decisions findable long after the fact
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Naomi Vance
Practice Manager, Maplewood Childcare
United States·Marketing·1 to 10 employees
3.0
Apr 5, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Great small, questionable large
There is no meaningful reporting. I cannot see utilization, I cannot see project profitability, and cross project visibility is thin. We keep those answers in a spreadsheet, which is the trade we knowingly made.
Pros
A genuinely free plan for one real project
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 16, 2025
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
20 found this helpful
Rashid Haddad
Studio Director, Hillcrest Family Clinic
United States·Construction·11 to 50 employees
5.0
Feb 22, 2025
Verified userUsed 1 to 2 years
Two hundred and ninety nine flat for everyone
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
Message boards keep decisions findable long after the fact
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Elena Grimaldi
Head of Operations, Tidewater Marine Services
United States·Software·1 to 10 employees
2.0
Nov 14, 2024
Verified userUsed 1 to 2 years
Search struggles once you have years of history
Growing past about eighty people we needed portfolio reporting and resource visibility and there is no path to it inside Basecamp. Exporting years of discussion into a new tool was genuinely awful, and much of the context did not survive.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Nathaniel Donovan
General Manager, Lantern Creative
United States·Financial services·201 to 500 employees
4.0
Jun 9, 2026
Verified userUsed 1 to 2 years
Decisions are findable a year later
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
Automatic check ins that can replace a status meeting
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Giselle Finnegan
Owner, Cedar & Vine Interiors
United States·Marketing·11 to 50 employees
5.0
Jan 11, 2026
Verified userUsed 6 to 12 months
Decisions are findable a year later
Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
Automatic check ins that can replace a status meeting
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Talia Nasser
People Operations Lead, Beacon Legal Partners
United States·Marketing·1 to 10 employees
5.0
Dec 20, 2025
Verified userLinkedIn confirmedUsed 2 or more years
It has not changed and that is the feature
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Carmen Fairbanks
Sales Director, Lantern Creative
United States·Financial services·1 to 10 employees
2.0
Dec 16, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
We outgrew it and the move was painful
After four years and a few hundred projects, finding an old discussion is harder than it should be. Search returns a lot and ranks it poorly, and I often remember roughly when something was said and cannot get to it.
Pros
A genuinely free plan for one real project
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Victor Ainsworth
Practice Manager, Northgate Logistics
Canada·Hospitality·1 to 10 employees
5.0
Dec 13, 2025
Used 1 to 2 years
Two hundred and ninety nine flat for everyone
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
Clients and guests included without extra seats
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Malcolm Ogilvie
Sales Director, Northern Star Staffing
United States·Software·11 to 50 employees
5.0
Oct 8, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Decisions are findable a year later
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
No training required for anyone to use it correctly
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Olivia Tanaka
VP of Sales, Hillcrest Family Clinic
United States·Nonprofit·1 to 10 employees
5.0
Mar 10, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Decisions are findable a year later
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
Clients and guests included without extra seats
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Alistair Sandoval
Chief of Staff, Sandbar Hospitality
United States·Hospitality·201 to 500 employees
5.0
Oct 26, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Clients in the thread without buying seats
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
Clients and guests included without extra seats
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Nina Beaumont
Owner, Foundry Road Studios
United States·Nonprofit·1 to 10 employees
5.0
Oct 9, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Two hundred and ninety nine flat for everyone
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
No training required for anyone to use it correctly
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Talia Brennan
Bookkeeper, Trailhead Bicycles
Other·Nonprofit·1 to 10 employees
5.0
Oct 2, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Email volume dropped by half
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
Clients and guests included without extra seats
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Wesley Lundgren
Owner, Beacon Legal Partners
Canada·Financial services·1 to 10 employees
5.0
May 4, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Two hundred and ninety nine flat for everyone
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
Automatic check ins that can replace a status meeting
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Gordon Quintero
Operations Manager, Redbrick Property Group
United States·Real estate·1 to 10 employees
5.0
Mar 23, 2026
Verified userUsed 2 or more years
Decisions are findable a year later
Internal email dropped by about half in the first two months because the conversation moved to where the work is. That was not something I was even trying to fix.
Pros
Clients and guests included without extra seats
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Katherine Rowan
Head of Operations, Copper Mountain Brewing
United States·Real estate·11 to 50 employees
5.0
Jan 18, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Two hundred and ninety nine flat for everyone
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
A genuinely free plan for one real project
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Priya Donovan
Accountant, Falcon Ridge Landscaping
United States·Professional services·11 to 50 employees
5.0
Dec 23, 2025
LinkedIn confirmedUsed 2 or more years
Decisions are findable a year later
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
A genuinely free plan for one real project
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Ibrahim Hammond
Managing Partner, Hillcrest Family Clinic
United States·Education·1 to 10 employees
3.0
Jun 16, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Deliberately less software, know that going in
Time tracking needs a third party add on. We use Everhour and it is fine, and it is another tool and another bill for something most competitors include.
Pros
Message boards keep decisions findable long after the fact
Canada
United States