Verified userLinkedIn confirmedUsed 2 or more years
Clients in the thread without buying seats
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
No training required for anyone to use it correctly
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Sarah Nasser
Head of Operations, Falcon Ridge Landscaping
United States·Transport and logistics·201 to 500 employees
4.0
Dec 2, 2024
Verified userUsed 6 to 12 months
Two hundred and ninety nine flat for everyone
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
Message boards keep decisions findable long after the fact
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Gwen Ghosh
Practice Manager, Meridian Dental Group
United States·Construction·11 to 50 employees
4.0
Nov 3, 2024
Verified userUsed 1 to 2 years
Decisions are findable a year later
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Dominic Ishikawa
Office Manager, Meridian Dental Group
United States·Ecommerce·201 to 500 employees
5.0
Apr 30, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Clients in the thread without buying seats
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
Clients and guests included without extra seats
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Warren Goldberg
Owner, Sandbar Hospitality
United States·Legal·1 to 10 employees
4.0
Feb 28, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Our team of forty pays what ten would
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
No training required for anyone to use it correctly
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Franklin Salazar
Sales Director, Blackstone Contracting
United States·Nonprofit·11 to 50 employees
3.0
Jun 22, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Great small, questionable large
Time tracking needs a third party add on. We use Everhour and it is fine, and it is another tool and another bill for something most competitors include.
Pros
Automatic check ins that can replace a status meeting
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 27, 2025
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
17 found this helpful
Hassan Ghosh
Project Manager, Aurora Print House
United States·Retail·1 to 10 employees
4.0
Feb 12, 2025
Verified userUsed 1 to 2 years
It has not changed and that is the feature
Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
Automatic check ins that can replace a status meeting
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Selena Fitzgerald
Founder, Willow & Ash Salons
United States·Transport and logistics·500+ employees
1.0
Jan 10, 2025
Used 6 to 12 months
No dependencies ended it for our construction team
After four years and a few hundred projects, finding an old discussion is harder than it should be. Search returns a lot and ranks it poorly, and I often remember roughly when something was said and cannot get to it.
Pros
Message boards keep decisions findable long after the fact
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 19, 2025
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
17 found this helpful
Omar Lockhart
Director of Finance, Granite Peak Roofing
United States·Retail·51 to 200 employees
5.0
Dec 22, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Check ins replaced our status meeting
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
A genuinely free plan for one real project
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Michelle Bernard
HR Manager, Sandbar Hospitality
United States·Manufacturing·11 to 50 employees
5.0
Sep 27, 2024
Verified userUsed less than 6 months
Decisions are findable a year later
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
Message boards keep decisions findable long after the fact
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Kyle Quintero
Accountant, Sandbar Hospitality
United States·Accounting·1 to 10 employees
4.0
Mar 17, 2026
Verified userUsed 1 to 2 years
Email volume dropped by half
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
Clients and guests included without extra seats
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Delia Acheson
Controller, Summit Physio
Canada·Manufacturing·1 to 10 employees
3.0
Oct 27, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Reporting is essentially absent
It does not have dependencies, Gantt charts or a critical path, and it never will. That is a position rather than a gap. If your work is genuinely sequential, this is the wrong product and no amount of liking it changes that.
Pros
Clients and guests included without extra seats
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Odette Leclerc
Controller, Hillcrest Family Clinic
United States·Retail·201 to 500 employees
5.0
Jul 30, 2025
Verified userUsed 1 to 2 years
Clients in the thread without buying seats
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
Clients and guests included without extra seats
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Rosa Whitaker
Office Manager, Prairie Rose Bakery
United States·Legal·11 to 50 employees
4.0
Mar 3, 2025
Used 1 to 2 years
Our team of forty pays what ten would
Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
Automatic check ins that can replace a status meeting
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Trevor Beaumont
Head of Operations, Hillcrest Family Clinic
United States·Hospitality·11 to 50 employees
5.0
Sep 18, 2024
Verified userLinkedIn confirmedUsed less than 6 months
The tool nobody needed training for
Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Vanessa Castellanos
Bookkeeper, Willow & Ash Salons
United States·Retail·51 to 200 employees
2.0
Jun 8, 2026
LinkedIn confirmedUsed 6 to 12 months
We outgrew it and the move was painful
Growing past about eighty people we needed portfolio reporting and resource visibility and there is no path to it inside Basecamp. Exporting years of discussion into a new tool was genuinely awful, and much of the context did not survive.
Pros
No training required for anyone to use it correctly
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Wren Bergstrom
VP of Sales, Northgate Logistics
United States·Professional services·1 to 10 employees
4.0
Feb 18, 2026
Verified userLinkedIn confirmedUsed less than 6 months
It has not changed and that is the feature
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
Clients and guests included without extra seats
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Wendy Tillman
Accountant, Silverbirch Accounting
United States·Education·11 to 50 employees
5.0
Dec 27, 2025
LinkedIn confirmedUsed 6 to 12 months
The tool nobody needed training for
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
A genuinely free plan for one real project
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Tomas Winters
Managing Partner, Granite Peak Roofing
United States·Healthcare·51 to 200 employees
3.0
Nov 29, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Wrong tool if you need a schedule
At forty people it works. I have spoken to a company running it at two hundred and they had drifted into a hundred and forty projects with no way to see across them. There is a size where the simplicity turns against you.
Pros
Clients and guests included without extra seats
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 5, 2025
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
15 found this helpful
Nathaniel Hollis
Director of Finance, Tidewater Marine Services
Other·Transport and logistics·51 to 200 employees
5.0
Nov 24, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Our team of forty pays what ten would
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
United States
Canada