The two way QuickBooks sync is the real thing rather than an export. Bills, payments and vendor records stay consistent both directions and I stopped reconciling between two systems, which was the whole problem I was trying to solve.
Pros
Approval routing with a timestamped audit trail
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Paige Adeyemi
Director of Finance, Redbrick Property Group
United States·Nonprofit·1 to 10 employees
5.0
Aug 20, 2024
LinkedIn confirmedUsed 2 or more years
Duplicate payments stopped completely
The two way QuickBooks sync is the real thing rather than an export. Bills, payments and vendor records stay consistent both directions and I stopped reconciling between two systems, which was the whole problem I was trying to solve.
Pros
Two way sync with the major accounting platforms
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Ezra Barlow
Owner, Lantern Creative
United States·Retail·1 to 10 employees
5.0
Nov 5, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Duplicate payments stopped completely
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Approval routing with a timestamped audit trail
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Emilio Calloway
Sales Director, Northgate Logistics
United States·Legal·51 to 200 employees
4.0
Feb 22, 2025
LinkedIn confirmedUsed less than 6 months
The QuickBooks sync is genuinely two way
Our AP function was two full time people plus a manager. It is now one person part time plus the same manager, and the error rate went down rather than up. That is what justifies the per user cost, and if it did not replace labour I would not defend the price.
Pros
Approval routing with a timestamped audit trail
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Portia Hollis
Operations Manager, Beacon Legal Partners
United States·Professional services·1 to 10 employees
2.0
Dec 23, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Per user pricing is the sting
Support used to be quick and knowledgeable. Now it is a queue and then a script. I had a sync error that took eleven days and three agents, and the resolution was something the first agent should have known.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 4, 2025
Thank you for taking the time to write this. We are sorry about the delay in resolving your case, which is not the experience we want to provide. If you share your case reference with our support team we will review what happened.
5 found this helpful
Celeste Guerrero
Head of Operations, Maplewood Childcare
Canada·Marketing·1 to 10 employees
2.0
Nov 18, 2024
Used 6 to 12 months
Support quality has slipped
A payment left our account and did not reach the vendor for nine days. Support could not tell me where it was for most of that. Everything was eventually fine and I have never fully trusted the timing since.
Pros
Two way sync with the major accounting platforms
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Uma Jimenez
Practice Manager, Foundry Road Studios
United States·Real estate·11 to 50 employees
4.0
Oct 24, 2024
LinkedIn confirmedUsed 6 to 12 months
Approvals stopped happening by text message
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Approval routing with a timestamped audit trail
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Margot Hammond
Operations Manager, Aurora Print House
United States·Real estate·11 to 50 employees
1.0
Aug 24, 2024
Verified userUsed 2 or more years
A payment went missing for nine days
Forty nine dollars per user per month adds up fast when finance is four people. We are close to two hundred a month before a single bill is paid, and the price has gone up at renewal both years. It works and I resent the invoice.
Pros
Duplicate invoice detection that actually catches things
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Danielle Osei
Director of Finance, Clearview Windows
United States·Software·1 to 10 employees
5.0
Aug 17, 2024
Verified userUsed 1 to 2 years
Remote approval saved our month end
We went through a review and the auditor asked for approval evidence on a sample of forty payments. It took about twenty minutes because every approval is timestamped against the invoice with who did it. That used to be a genuine scramble through email.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Quentin Tremblay
Operations Manager, Bluewater Consulting
Canada·Legal·1 to 10 employees
5.0
Jun 16, 2026
Verified userUsed 1 to 2 years
Remote approval saved our month end
Before this, an invoice arrived in someone's inbox, got forwarded, sat, and then somebody chased an approval over text. Now every bill has a route and a record. Our controller can see exactly where anything is without asking, and that visibility is what we actually bought.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Omar Haddad
VP of Sales, Meridian Dental Group
United States·Accounting·1 to 10 employees
5.0
Apr 23, 2026
Verified userLinkedIn confirmedUsed 2 or more years
The audit trail answered every question
The two way QuickBooks sync is the real thing rather than an export. Bills, payments and vendor records stay consistent both directions and I stopped reconciling between two systems, which was the whole problem I was trying to solve.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Pablo Alvarado
VP of Sales, Prairie Rose Bakery
United States·Ecommerce·1 to 10 employees
2.0
Sep 11, 2025
Verified userUsed 1 to 2 years
A payment went missing for nine days
Support used to be quick and knowledgeable. Now it is a queue and then a script. I had a sync error that took eleven days and three agents, and the resolution was something the first agent should have known.
Pros
Two way sync with the major accounting platforms
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
Response from the vendorSep 23, 2025
Thank you for taking the time to write this. We are sorry about the delay in resolving your case, which is not the experience we want to provide. If you share your case reference with our support team we will review what happened.
4 found this helpful
Jerome Yamamoto
Finance Manager, Kestrel Analytics
Canada·Healthcare·201 to 500 employees
2.0
Apr 7, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Per user pricing is the sting
A payment left our account and did not reach the vendor for nine days. Support could not tell me where it was for most of that. Everything was eventually fine and I have never fully trusted the timing since.
Pros
Duplicate invoice detection that actually catches things
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 13, 2025
We appreciate the feedback on payment timing. Delivery windows vary by payment method and we know that is not always clear at the point of scheduling. Our support team can walk through the timing for your specific vendors.
4 found this helpful
Harold Rasheed
Operations Manager, Trailhead Bicycles
Canada·Real estate·1 to 10 employees
5.0
Aug 11, 2024
Verified userUsed 2 or more years
Approvals stopped happening by text message
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Nikhil Eberhardt
Managing Partner, Willow & Ash Salons
United States·Nonprofit·201 to 500 employees
4.0
Jul 10, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Duplicate payments stopped completely
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Two way sync with the major accounting platforms
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Ibrahim Ferrari
Office Manager, Cedar & Vine Interiors
United States·Financial services·51 to 200 employees
4.0
Jun 27, 2026
Verified userUsed 1 to 2 years
The audit trail answered every question
The two way QuickBooks sync is the real thing rather than an export. Bills, payments and vendor records stay consistent both directions and I stopped reconciling between two systems, which was the whole problem I was trying to solve.
Pros
Centralized inbox removes invoices from personal email
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Sasha Hollis
Practice Manager, Copper Mountain Brewing
United States·Marketing·51 to 200 employees
1.0
Apr 1, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Per user pricing is the sting
A payment left our account and did not reach the vendor for nine days. Support could not tell me where it was for most of that. Everything was eventually fine and I have never fully trusted the timing since.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Rosalind Valentine
Office Manager, Copper Mountain Brewing
United States·Real estate·1 to 10 employees
5.0
Mar 16, 2026
LinkedIn confirmedUsed 6 to 12 months
The audit trail answered every question
Before this, an invoice arrived in someone's inbox, got forwarded, sat, and then somebody chased an approval over text. Now every bill has a route and a record. Our controller can see exactly where anything is without asking, and that visibility is what we actually bought.
Pros
Approval routing with a timestamped audit trail
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Mabel Isozaki
Finance Manager, Aurora Print House
United States·Healthcare·11 to 50 employees
5.0
Jan 31, 2026
LinkedIn confirmedUsed 2 or more years
Duplicate payments stopped completely
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Two way sync with the major accounting platforms
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Amara Donovan
Founder, Meridian Dental Group
United States·Marketing·1 to 10 employees
5.0
Feb 5, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The audit trail answered every question
Our AP function was two full time people plus a manager. It is now one person part time plus the same manager, and the error rate went down rather than up. That is what justifies the per user cost, and if it did not replace labour I would not defend the price.
Pros
Centralized inbox removes invoices from personal email
United States
Canada