Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Two way sync with the major accounting platforms
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Denise Harrington
HR Manager, Granite Peak Roofing
Canada·Marketing·51 to 200 employees
5.0
Jul 28, 2025
Verified userUsed 6 to 12 months
Approvals stopped happening by text message
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Approval routing with a timestamped audit trail
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Denise Bergstrom
Studio Director, Granite Peak Roofing
Canada·Ecommerce·11 to 50 employees
5.0
Jul 5, 2025
Verified userUsed 6 to 12 months
The audit trail answered every question
Vendors send invoices to one address and the system reads them, codes them and queues them. No more paper on a desk, no more scanning. Our office manager got about four hours a week back immediately.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Jamal Hammond
Project Manager, Harborline Supply
United States·Hospitality·1 to 10 employees
4.0
Jun 7, 2025
Verified userUsed 1 to 2 years
Our vendors email one address and it just works
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Centralized inbox removes invoices from personal email
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Denise Villanueva
Founder, Northgate Logistics
United States·Ecommerce·1 to 10 employees
4.0
May 26, 2025
Verified userUsed less than 6 months
Remote approval saved our month end
The two way QuickBooks sync is the real thing rather than an export. Bills, payments and vendor records stay consistent both directions and I stopped reconciling between two systems, which was the whole problem I was trying to solve.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Dana Laroche
Office Manager, Coastline Outfitters
United States·Software·11 to 50 employees
5.0
Oct 8, 2024
Verified userUsed 1 to 2 years
The QuickBooks sync is genuinely two way
Our AP function was two full time people plus a manager. It is now one person part time plus the same manager, and the error rate went down rather than up. That is what justifies the per user cost, and if it did not replace labour I would not defend the price.
Pros
Centralized inbox removes invoices from personal email
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Warren Okafor
Director of Finance, Vertex Machine Works
United States·Education·51 to 200 employees
4.0
Mar 17, 2026
Used 2 or more years
Duplicate payments stopped completely
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Centralized inbox removes invoices from personal email
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Imani Hollis
People Operations Lead, Maplewood Childcare
Canada·Transport and logistics·1 to 10 employees
5.0
Feb 16, 2026
Verified userUsed 2 or more years
Approvals stopped happening by text message
The two way QuickBooks sync is the real thing rather than an export. Bills, payments and vendor records stay consistent both directions and I stopped reconciling between two systems, which was the whole problem I was trying to solve.
Pros
Two way sync with the major accounting platforms
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Renee Kearney
Practice Manager, Kestrel Analytics
United States·Healthcare·11 to 50 employees
5.0
Aug 17, 2025
Verified userLinkedIn confirmedUsed 2 or more years
The audit trail answered every question
Before this, an invoice arrived in someone's inbox, got forwarded, sat, and then somebody chased an approval over text. Now every bill has a route and a record. Our controller can see exactly where anything is without asking, and that visibility is what we actually bought.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Beatriz Zamora
Sales Director, Meridian Dental Group
Canada·Healthcare·51 to 200 employees
4.0
Aug 12, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Remote approval saved our month end
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Isaac Okafor
Director of Finance, Northern Star Staffing
United States·Nonprofit·500+ employees
4.0
May 14, 2025
Verified userUsed 1 to 2 years
Remote approval saved our month end
Before this, an invoice arrived in someone's inbox, got forwarded, sat, and then somebody chased an approval over text. Now every bill has a route and a record. Our controller can see exactly where anything is without asking, and that visibility is what we actually bought.
Pros
Two way sync with the major accounting platforms
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Andre Nguyen
Managing Partner, Coastline Outfitters
United States·Professional services·11 to 50 employees
1.0
Sep 12, 2024
Verified userUsed 2 or more years
A payment went missing for nine days
A payment left our account and did not reach the vendor for nine days. Support could not tell me where it was for most of that. Everything was eventually fine and I have never fully trusted the timing since.
Pros
Approval routing with a timestamped audit trail
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Katherine Gallardo
Accountant, Aurora Print House
United States·Education·11 to 50 employees
5.0
Aug 6, 2024
Used 6 to 12 months
Our vendors email one address and it just works
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Gregory Mercer
Director of Finance, Kestrel Analytics
United States·Software·1 to 10 employees
2.0
Jun 6, 2026
Verified userUsed less than 6 months
Approvers counting as users is a racket
Support used to be quick and knowledgeable. Now it is a queue and then a script. I had a sync error that took eleven days and three agents, and the resolution was something the first agent should have known.
Pros
Duplicate invoice detection that actually catches things
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Imani Kaminski
VP of Sales, Bluewater Consulting
United States·Real estate·1 to 10 employees
5.0
Jul 2, 2025
Verified userUsed 2 or more years
The audit trail answered every question
Our AP function was two full time people plus a manager. It is now one person part time plus the same manager, and the error rate went down rather than up. That is what justifies the per user cost, and if it did not replace labour I would not defend the price.
Pros
Centralized inbox removes invoices from personal email
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Wendy Zhao
Project Manager, Clearview Windows
Canada·Legal·51 to 200 employees
5.0
Sep 26, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Duplicate payments stopped completely
The two way QuickBooks sync is the real thing rather than an export. Bills, payments and vendor records stay consistent both directions and I stopped reconciling between two systems, which was the whole problem I was trying to solve.
Pros
Approval routing with a timestamped audit trail
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Yosef Whelan
Office Manager, Ironwood Fabrication
United States·Marketing·500+ employees
4.0
Sep 18, 2024
Verified userUsed 2 or more years
Remote approval saved our month end
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Approval routing with a timestamped audit trail
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Leonard Goodwin
Founder, Foundry Road Studios
United States·Construction·1 to 10 employees
4.0
Mar 9, 2026
Verified userUsed less than 6 months
Our vendors email one address and it just works
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Approval routing with a timestamped audit trail
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Sarah Kearney
Bookkeeper, Foundry Road Studios
United States·Manufacturing·1 to 10 employees
4.0
Jan 15, 2026
LinkedIn confirmedUsed 6 to 12 months
Remote approval saved our month end
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Approval routing with a timestamped audit trail
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Selena Aoki
Finance Manager, Trailhead Bicycles
United States·Retail·51 to 200 employees
5.0
Mar 13, 2025
Verified userLinkedIn confirmedUsed 2 or more years
The audit trail answered every question
Our AP function was two full time people plus a manager. It is now one person part time plus the same manager, and the error rate went down rather than up. That is what justifies the per user cost, and if it did not replace labour I would not defend the price.
Pros
Two way sync with the major accounting platforms
Cons
Per user pricing is steep for a small finance team
Canada
United States