Vendors send invoices to one address and the system reads them, codes them and queues them. No more paper on a desk, no more scanning. Our office manager got about four hours a week back immediately.
Pros
Two way sync with the major accounting platforms
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Liam Ugwu
Studio Director, Foundry Road Studios
United States·Legal·201 to 500 employees
2.0
Jul 14, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Approvers counting as users is a racket
Forty nine dollars per user per month adds up fast when finance is four people. We are close to two hundred a month before a single bill is paid, and the price has gone up at renewal both years. It works and I resent the invoice.
Pros
Approval routing with a timestamped audit trail
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Victor Ghosh
Head of Operations, Coastline Outfitters
United States·Legal·1 to 10 employees
4.0
Oct 13, 2024
Verified userLinkedIn confirmedUsed less than 6 months
The audit trail answered every question
We went through a review and the auditor asked for approval evidence on a sample of forty payments. It took about twenty minutes because every approval is timestamped against the invoice with who did it. That used to be a genuine scramble through email.
Pros
Two way sync with the major accounting platforms
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Priya Bell
General Manager, Aurora Print House
United States·Ecommerce·11 to 50 employees
4.0
Jul 4, 2026
LinkedIn confirmedUsed 2 or more years
The QuickBooks sync is genuinely two way
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Curtis Laroche
Head of Operations, Ironwood Fabrication
United States·Construction·500+ employees
1.0
Nov 1, 2025
Verified userLinkedIn confirmedUsed 2 or more years
A payment went missing for nine days
Forty nine dollars per user per month adds up fast when finance is four people. We are close to two hundred a month before a single bill is paid, and the price has gone up at renewal both years. It works and I resent the invoice.
Pros
Centralized inbox removes invoices from personal email
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Ravi Nguyen
Managing Partner, Ironwood Fabrication
United States·Manufacturing·11 to 50 employees
1.0
Oct 21, 2025
Used 2 or more years
A payment went missing for nine days
Forty nine dollars per user per month adds up fast when finance is four people. We are close to two hundred a month before a single bill is paid, and the price has gone up at renewal both years. It works and I resent the invoice.
Pros
Duplicate invoice detection that actually catches things
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Spencer Iqbal
Operations Manager, Trailhead Bicycles
United States·Retail·1 to 10 employees
5.0
Aug 13, 2025
Verified userUsed less than 6 months
Our vendors email one address and it just works
The two way QuickBooks sync is the real thing rather than an export. Bills, payments and vendor records stay consistent both directions and I stopped reconciling between two systems, which was the whole problem I was trying to solve.
Pros
Approval routing with a timestamped audit trail
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Daniel Ivanov
HR Manager, Ironwood Fabrication
United States·Education·11 to 50 employees
3.0
Apr 19, 2025
Verified userUsed 6 to 12 months
Check your accounting edition first
Under about fifteen bills a month I would not bother. We do around two hundred and it is essential. There is a threshold and you should be honest about which side of it you are on, because per user pricing punishes low volume hard.
Pros
Duplicate invoice detection that actually catches things
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 27, 2025
We appreciate the feedback on payment timing. Delivery windows vary by payment method and we know that is not always clear at the point of scheduling. Our support team can walk through the timing for your specific vendors.
7 found this helpful
Preston Raghavan
Head of Operations, Meridian Dental Group
Canada·Accounting·1 to 10 employees
4.0
Mar 12, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The audit trail answered every question
Before this, an invoice arrived in someone's inbox, got forwarded, sat, and then somebody chased an approval over text. Now every bill has a route and a record. Our controller can see exactly where anything is without asking, and that visibility is what we actually bought.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Uma Hollis
General Manager, Blackstone Contracting
United States·Financial services·1 to 10 employees
1.0
Jan 26, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Approvers counting as users is a racket
A payment left our account and did not reach the vendor for nine days. Support could not tell me where it was for most of that. Everything was eventually fine and I have never fully trusted the timing since.
Pros
Duplicate invoice detection that actually catches things
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
Response from the vendorFeb 7, 2025
Thank you for taking the time to write this. We are sorry about the delay in resolving your case, which is not the experience we want to provide. If you share your case reference with our support team we will review what happened.
7 found this helpful
Elliot Raghavan
Owner, Beacon Legal Partners
Canada·Transport and logistics·11 to 50 employees
4.0
Feb 9, 2026
Verified userUsed 6 to 12 months
Our vendors email one address and it just works
Vendors send invoices to one address and the system reads them, codes them and queues them. No more paper on a desk, no more scanning. Our office manager got about four hours a week back immediately.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Joelle Kirkwood
Owner, Foundry Road Studios
United States·Healthcare·11 to 50 employees
3.0
Jan 12, 2026
Verified userUsed 2 or more years
Payment timing is not instant
Under about fifteen bills a month I would not bother. We do around two hundred and it is essential. There is a threshold and you should be honest about which side of it you are on, because per user pricing punishes low volume hard.
Pros
Approval routing with a timestamped audit trail
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Fiona Nakashima
Studio Director, Sandbar Hospitality
Canada·Legal·1 to 10 employees
2.0
Dec 19, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Per user pricing is the sting
Forty nine dollars per user per month adds up fast when finance is four people. We are close to two hundred a month before a single bill is paid, and the price has gone up at renewal both years. It works and I resent the invoice.
Pros
Centralized inbox removes invoices from personal email
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Erin Fry
Managing Partner, Granite Peak Roofing
United States·Manufacturing·11 to 50 employees
5.0
Dec 6, 2025
Used 2 or more years
Remote approval saved our month end
Vendors send invoices to one address and the system reads them, codes them and queues them. No more paper on a desk, no more scanning. Our office manager got about four hours a week back immediately.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Priya Eberhardt
Practice Manager, Beacon Legal Partners
United States·Hospitality·11 to 50 employees
5.0
Nov 7, 2025
Used less than 6 months
Two people now do what four did
Before this, an invoice arrived in someone's inbox, got forwarded, sat, and then somebody chased an approval over text. Now every bill has a route and a record. Our controller can see exactly where anything is without asking, and that visibility is what we actually bought.
Pros
Approval routing with a timestamped audit trail
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Aaron Thornton
Project Manager, Prairie Rose Bakery
United States·Education·201 to 500 employees
1.0
Aug 20, 2025
Verified userUsed 1 to 2 years
Per user pricing is the sting
A payment left our account and did not reach the vendor for nine days. Support could not tell me where it was for most of that. Everything was eventually fine and I have never fully trusted the timing since.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Aaron Nascimento
HR Manager, Meridian Dental Group
United States·Manufacturing·11 to 50 employees
3.0
Jun 4, 2025
Used 1 to 2 years
Check your accounting edition first
Setting up approval policies, roles and coding rules took a solid week and it is not interesting work. Once done it runs itself. Nobody warned me the configuration was the project.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Ingrid Kearney
Managing Partner, Redbrick Property Group
United States·Nonprofit·11 to 50 employees
5.0
Apr 9, 2025
Used less than 6 months
Duplicate payments stopped completely
Our AP function was two full time people plus a manager. It is now one person part time plus the same manager, and the error rate went down rather than up. That is what justifies the per user cost, and if it did not replace labour I would not defend the price.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Heather Yoon
Project Manager, Coastline Outfitters
United States·Accounting·500+ employees
5.0
Feb 8, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Two people now do what four did
Vendors send invoices to one address and the system reads them, codes them and queues them. No more paper on a desk, no more scanning. Our office manager got about four hours a week back immediately.
Pros
Duplicate invoice detection that actually catches things
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Erin Ashford
VP of Sales, Fairview Veterinary
United States·Transport and logistics·1 to 10 employees
5.0
Dec 17, 2024
LinkedIn confirmedUsed 2 or more years
Remote approval saved our month end
Vendors send invoices to one address and the system reads them, codes them and queues them. No more paper on a desk, no more scanning. Our office manager got about four hours a week back immediately.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Deep sync to some ledgers requires the Corporate plan
United States
Canada