Approvals happen in Teams where people already are
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
Low cost Team Members licence for readers and approvers
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Leonard Laroche
Bookkeeper, Northern Star Staffing
United States·Hospitality·1 to 10 employees
4.0
Dec 22, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Eight dollar licences for everyone who only reads
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
One flow from quote through to cash
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Laura Tillman
Sales Director, Trailhead Bicycles
United States·Transport and logistics·11 to 50 employees
5.0
Dec 3, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Approvals happen in Teams where people already are
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Power BI on live data without a warehouse project
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Vikram Leclerc
Studio Director, Coastline Outfitters
United States·Marketing·11 to 50 employees
1.0
Nov 9, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Customization needs an AL developer and a queue
Quoted eight months, took twenty. Data migration was most of it and much of that was our own data being worse than we admitted. The rest was scope the partner should have found in discovery. Ask hard questions about what discovery covers.
Verified userLinkedIn confirmedUsed less than 6 months
One system from quote to cash
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Pros
Dimensions that keep the chart of accounts small
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Theo Waterhouse
Practice Manager, Northern Star Staffing
Canada·Transport and logistics·11 to 50 employees
3.0
Jan 21, 2026
Verified userUsed 2 or more years
Dense screens and old terminology
Essentials is eighty dollars per user per month now, up from where it sat for years. Anyone budgeting off an older number or an old blog post will be short, and at thirty users that difference is not trivial.
Approvals happen in Teams where people already are
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Low cost Team Members licence for readers and approvers
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Rebecca Sandoval
Founder, Kestrel Analytics
United States·Construction·51 to 200 employees
5.0
Jun 28, 2026
LinkedIn confirmedUsed 6 to 12 months
Dimensions ended our chart of accounts sprawl
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Low cost Team Members licence for readers and approvers
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Ophelia Beaumont
Founder, Copper Mountain Brewing
United States·Transport and logistics·11 to 50 employees
5.0
Jun 3, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Excel editing that writes back to the ledger
Power BI reads Business Central directly, so our dashboards are on live data rather than a nightly extract. Our previous ERP needed a warehouse project to answer anything.
Pros
Low cost Team Members licence for readers and approvers
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Hugo Lin
Studio Director, Harborline Supply
United States·Manufacturing·1 to 10 employees
5.0
Aug 23, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Power BI on live data without a warehouse
The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
Pros
Low cost Team Members licence for readers and approvers
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Imani Ortiz
Accountant, Fairview Veterinary
United States·Education·1 to 10 employees
5.0
Feb 27, 2025
LinkedIn confirmedUsed 1 to 2 years
One system from quote to cash
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
Two way Excel editing that writes back to the ledger
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Kevin Alvarado
Founder, Cedar & Vine Interiors
United States·Legal·11 to 50 employees
5.0
Nov 16, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Dimensions ended our chart of accounts sprawl
The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
United States·Transport and logistics·11 to 50 employees
4.0
Jun 27, 2026
Verified userUsed less than 6 months
Eight dollar licences for everyone who only reads
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
One flow from quote through to cash
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Rebecca Gallardo
Managing Partner, Lantern Creative
Canada·Ecommerce·201 to 500 employees
4.0
May 13, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Dimensions ended our chart of accounts sprawl
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
Low cost Team Members licence for readers and approvers
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Ibrahim Gallardo
Practice Manager, Blackstone Contracting
United States·Marketing·1 to 10 employees
1.0
Apr 3, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Customization needs an AL developer and a queue
Quoted eight months, took twenty. Data migration was most of it and much of that was our own data being worse than we admitted. The rest was scope the partner should have found in discovery. Ask hard questions about what discovery covers.
Pros
Dimensions that keep the chart of accounts small
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Anika Lambert
Head of Operations, Ironwood Fabrication
United States·Nonprofit·1 to 10 employees
4.0
Nov 27, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Approvals happen in Teams where people already are
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
Power BI on live data without a warehouse project
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Deepa Buchanan
HR Manager, Northgate Logistics
Canada·Financial services·1 to 10 employees
4.0
Jul 16, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Our partner knew manufacturing properly
Power BI reads Business Central directly, so our dashboards are on live data rather than a nightly extract. Our previous ERP needed a warehouse project to answer anything.
Pros
Low cost Team Members licence for readers and approvers
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Valerie Nowak
Director of Finance, Fairview Veterinary
United States·Nonprofit·11 to 50 employees
3.0
Jul 9, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Your partner determines the outcome
Essentials is eighty dollars per user per month now, up from where it sat for years. Anyone budgeting off an older number or an old blog post will be short, and at thirty users that difference is not trivial.
Pros
Approvals inside Teams where staff already work
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Sofia Zamora
Chief of Staff, Copper Mountain Brewing
Canada·Real estate·201 to 500 employees
5.0
Jan 11, 2025
Verified userUsed 2 or more years
Eight dollar licences for everyone who only reads
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Two way Excel editing that writes back to the ledger
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Lionel Nguyen
HR Manager, Maplewood Childcare
United States·Real estate·11 to 50 employees
5.0
Dec 13, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Excel editing that writes back to the ledger
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Approvals inside Teams where staff already work
Cons
Support routes back through the partner, who bills you
United States
Canada