Microsoft does not implement this and the variance between partners is enormous. Same software, two companies I know well, one is delighted and one spent eighteen months and rebuilt. Ask for references in your industry and actually call them, because you are buying a partner as much as a product.
Pros
Two way Excel editing that writes back to the ledger
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Everett Lindqvist
Operations Manager, Lantern Creative
United States·Manufacturing·51 to 200 employees
5.0
Dec 10, 2025
Used 1 to 2 years
Eight dollar licences for everyone who only reads
The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
Pros
Approvals inside Teams where staff already work
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Warren Nguyen
Studio Director, Tidewater Marine Services
United States·Accounting·51 to 200 employees
4.0
Nov 20, 2025
LinkedIn confirmedUsed 6 to 12 months
Power BI on live data without a warehouse
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Pros
Power BI on live data without a warehouse project
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Mireille Sandoval
Controller, Cedar & Vine Interiors
United States·Ecommerce·1 to 10 employees
4.0
Nov 3, 2025
Verified userUsed 1 to 2 years
Approvals happen in Teams where people already are
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
One flow from quote through to cash
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Andre McAllister
General Manager, Trailhead Bicycles
United States·Ecommerce·11 to 50 employees
3.0
Aug 9, 2025
LinkedIn confirmedUsed 1 to 2 years
The price moved up and budgets did not
The screens are dense and the terminology comes from the Navision era. New finance hires need weeks rather than days, and that training cost is real and never appears in any comparison.
Pros
Low cost Team Members licence for readers and approvers
Quoted eight months, took twenty. Data migration was most of it and much of that was our own data being worse than we admitted. The rest was scope the partner should have found in discovery. Ask hard questions about what discovery covers.
Pros
Approvals inside Teams where staff already work
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Jerome Radcliffe
Owner, Clearview Windows
United States·Accounting·1 to 10 employees
4.0
Jun 25, 2025
LinkedIn confirmedUsed 2 or more years
One system from quote to cash
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
Two way Excel editing that writes back to the ledger
Verified userLinkedIn confirmedUsed less than 6 months
Implementation ran a year past the plan
Our first partner configured the inventory setup wrong, then put a junior on the project, then went quiet. We paid a second firm to redo most of it. Fourteen months and roughly double the budget. The software was never the problem and nobody warns you how much rides on the channel.
Pros
Power BI on live data without a warehouse project
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Delia Dashwood
Bookkeeper, Sandbar Hospitality
United States·Retail·11 to 50 employees
4.0
Dec 20, 2025
LinkedIn confirmedUsed 2 or more years
Dimensions ended our chart of accounts sprawl
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Verified userLinkedIn confirmedUsed less than 6 months
One system from quote to cash
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
Approvals inside Teams where staff already work
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Jerome Moreau
General Manager, Granite Peak Roofing
United States·Financial services·51 to 200 employees
4.0
May 5, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Excel editing that writes back to the ledger
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Power BI on live data without a warehouse project
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Jasmine Grimaldi
Chief of Staff, Redbrick Property Group
United States·Legal·1 to 10 employees
4.0
Mar 25, 2025
Verified userUsed 2 or more years
Approvals happen in Teams where people already are
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
One flow from quote through to cash
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Elena Kirkwood
Chief of Staff, Aurora Print House
Other·Software·201 to 500 employees
4.0
Mar 8, 2025
Verified userUsed 6 to 12 months
Eight dollar licences for everyone who only reads
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Two way Excel editing that writes back to the ledger
Verified userLinkedIn confirmedUsed less than 6 months
Approvals happen in Teams where people already are
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
Dimensions that keep the chart of accounts small
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Miguel Whelan
HR Manager, Coastline Outfitters
United States·Legal·1 to 10 employees
4.0
Feb 14, 2026
Verified userUsed less than 6 months
Eight dollar licences for everyone who only reads
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Approvals inside Teams where staff already work
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Celeste Sandoval
Owner, Vertex Machine Works
Canada·Nonprofit·51 to 200 employees
4.0
Jan 16, 2026
LinkedIn confirmedUsed 6 to 12 months
Approvals happen in Teams where people already are
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Approvals happen in Teams where people already are
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Power BI on live data without a warehouse project
Cons
Support routes back through the partner, who bills you
United States
Canada