I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Nolan Nakashima
Head of Operations, Falcon Ridge Landscaping
United States·Healthcare·1 to 10 employees
5.0
Apr 4, 2025
Verified userLinkedIn confirmedUsed less than 6 months
First payroll tool my team actually likes
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Julius Sinclair
Studio Director, Maplewood Childcare
United States·Hospitality·51 to 200 employees
5.0
Mar 25, 2025
Verified userUsed 2 or more years
The filings just happen
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Emilio Serrano
Managing Partner, Lantern Creative
Other·Construction·11 to 50 employees
4.0
Jan 10, 2025
LinkedIn confirmedUsed 2 or more years
Three clicks and everyone is paid
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Paige Bergstrom
Finance Manager, Lantern Creative
United States·Real estate·500+ employees
5.0
Aug 21, 2024
Verified userLinkedIn confirmedUsed 2 or more years
First payroll tool my team actually likes
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Rosalind Delacroix
Accountant, Prairie Rose Bakery
United States·Legal·51 to 200 employees
1.0
Dec 2, 2025
Verified userLinkedIn confirmedUsed 2 or more years
No Canadian payroll, and we found out late
A state agency notice took three weeks and five emails to resolve, and I ended up calling the agency myself. For a full service provider whose whole pitch is that filings are handled, that is the one thing that has to work.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 11, 2025
We are sorry this took as long as it did. Tax notice resolution should be faster and we are staffing that team up. If the issue is still open, reply to your existing ticket and ask for it to be escalated.
19 found this helpful
Wendy Jenkins
Managing Partner, Clearview Windows
United States·Ecommerce·1 to 10 employees
5.0
Mar 26, 2025
Verified userUsed 2 or more years
First payroll tool my team actually likes
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
Running payroll takes about three minutes once it is set up.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Julius Moreau
Founder, Meridian Dental Group
United States·Construction·201 to 500 employees
3.0
Jun 22, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Support got worse as they got bigger
At twelve people it was excellent value. At forty the monthly bill is real money and I have started pricing alternatives. The product has not got worse, we just got bigger and the model scales against us.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
The per person fee makes it expensive past roughly 40 employees.
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Patrick Aoki
Managing Partner, Granite Peak Roofing
United States·Education·51 to 200 employees
4.0
Sep 11, 2025
Verified userUsed 1 to 2 years
The filings just happen
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Sofia Alvarado
People Operations Lead, Granite Peak Roofing
United States·Ecommerce·11 to 50 employees
5.0
Jun 29, 2025
Verified userUsed 1 to 2 years
The filings just happen
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Portia Jain
Controller, Silverbirch Accounting
United States·Healthcare·1 to 10 employees
5.0
Aug 18, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
First payroll tool my team actually likes
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Mireille Mensah
Practice Manager, Tidewater Marine Services
United States·Accounting·1 to 10 employees
4.0
Jul 17, 2024
Used less than 6 months
The filings just happen
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
The per person fee makes it expensive past roughly 40 employees.
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Valerie Silva
VP of Sales, Summit Physio
United States·Manufacturing·11 to 50 employees
4.0
Jul 1, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
First payroll tool my team actually likes
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Isaac Dashwood
Managing Partner, Blackstone Contracting
Other·Transport and logistics·11 to 50 employees
4.0
May 16, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
The filings just happen
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Erin Vance
Bookkeeper, Maplewood Childcare
United States·Retail·11 to 50 employees
5.0
Apr 10, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Payroll stopped being the thing I dread
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Franklin Xu
Sales Director, Lantern Creative
Canada·Accounting·1 to 10 employees
5.0
Nov 21, 2025
Used less than 6 months
The filings just happen
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Ian Donnelly
Controller, Northern Star Staffing
Canada·Legal·11 to 50 employees
4.0
Oct 22, 2025
Verified userUsed 1 to 2 years
The filings just happen
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Tessa Pemberton
Director of Finance, Bluewater Consulting
United States·Nonprofit·51 to 200 employees
3.0
Jul 20, 2025
Verified userUsed less than 6 months
Great product, the per person fee adds up
It was outstanding three years ago. It is good now. Response times have stretched and the first line answer is more often a help article link than an answer. Still better than most, but the direction is the wrong way.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Rohan Guerrero
Accountant, Redbrick Property Group
United States·Legal·1 to 10 employees
5.0
Jan 23, 2025
Used 1 to 2 years
First payroll tool my team actually likes
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
The per person fee makes it expensive past roughly 40 employees.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Michelle Okonkwo
Controller, Beacon Legal Partners
Canada·Ecommerce·51 to 200 employees
4.0
Dec 21, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Onboarding a new hire takes minutes now
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
United States
Canada