United States·Financial services·1 to 10 employees
3.0
Dec 28, 2025
LinkedIn confirmedUsed 6 to 12 months
Fewer HR features than a dedicated system
Performance reviews, applicant tracking and org planning are thin or absent. We run a separate tool for that. Justworks is a PEO first and an HR platform second, and the marketing slightly blurs that.
Pros
Workers compensation bundled without a separate broker
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 8, 2026
Thank you for the feedback. We are sorry the correction took as long as it did, as amended filings depend partly on agency timelines but our communication should have been clearer. Please reach out if anything is still open.
1 found this helpful
Kendra Jorgensen
People Operations Lead, Redbrick Property Group
United States·Education·201 to 500 employees
5.0
Dec 2, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Support answers at eleven at night
We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.
Pros
Support available around the clock by phone, chat and Slack
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Preston Haugen
Finance Manager, Sandbar Hospitality
United States·Ecommerce·51 to 200 employees
5.0
Oct 16, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Compliance in four states stopped being my problem
We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.
Pros
Published per employee pricing in a market that hides it
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Greta Prescott
Practice Manager, Redbrick Property Group
United States·Construction·51 to 200 employees
5.0
Sep 10, 2025
Verified userUsed 1 to 2 years
It published a price, which nobody else did
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Felicia Adeyemi
Practice Manager, Lantern Creative
United States·Retail·11 to 50 employees
4.0
May 25, 2025
Verified userUsed 1 to 2 years
Compliance in four states stopped being my problem
Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.
Pros
Published per employee pricing in a market that hides it
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Miguel Brennan
Sales Director, Prairie Rose Bakery
United States·Software·11 to 50 employees
4.0
May 22, 2025
Verified userUsed less than 6 months
Workers compensation handled without a broker
Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
You are limited to the benefit plans they offer
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Warren Castillo
Managing Partner, Cedar & Vine Interiors
United States·Professional services·11 to 50 employees
5.0
May 15, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Workers compensation handled without a broker
Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.
Pros
Workers compensation bundled without a separate broker
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Christopher Bell
HR Manager, Meridian Dental Group
United States·Legal·1 to 10 employees
4.0
Nov 27, 2024
Verified userUsed 1 to 2 years
Simple enough that I actually maintain it
We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.
Pros
Workers compensation bundled without a separate broker
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Tanya Norton
Office Manager, Beacon Legal Partners
United States·Professional services·1 to 10 employees
1.0
Sep 29, 2024
Verified userLinkedIn confirmedUsed 2 or more years
An onboarding error took weeks to unpick
An employee was onboarded with the wrong state and it took three weeks and several conversations to correct the withholding and the filings. Support was pleasant throughout and it still took three weeks and a corrected filing.
Pros
Workers compensation bundled without a separate broker
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Anika Pritchard
General Manager, Ironwood Fabrication
Canada·Healthcare·1 to 10 employees
4.0
May 7, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Compliance in four states stopped being my problem
We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.
Pros
Multi state compliance and registration handled for you
Cons
You are limited to the benefit plans they offer
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Marcus Nasser
Studio Director, Northgate Logistics
United States·Ecommerce·51 to 200 employees
3.0
Mar 29, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Co employment takes explaining internally
At fifteen people the pooled rates were a bargain. At around a hundred and thirty we started getting comparable direct quotes and the per employee fee became the expensive part. We are modelling a move, which I understand is the normal life cycle rather than a complaint.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Quentin Zielinski
VP of Sales, Foundry Road Studios
United States·Real estate·201 to 500 employees
4.0
Mar 23, 2026
LinkedIn confirmedUsed 1 to 2 years
Simple enough that I actually maintain it
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Published per employee pricing in a market that hides it
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Rohan Chaudhary
Studio Director, Hillcrest Family Clinic
United States·Hospitality·11 to 50 employees
5.0
Feb 17, 2026
Used 1 to 2 years
Compliance in four states stopped being my problem
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Support available around the clock by phone, chat and Slack
Cons
You are limited to the benefit plans they offer
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Sofia Buchanan
Head of Operations, Bluewater Consulting
Canada·Retail·11 to 50 employees
4.0
Jan 25, 2026
LinkedIn confirmedUsed 6 to 12 months
Onboarding a new state took a day
Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.
Pros
Simple enough that a founder keeps it maintained
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Nadia Haugen
General Manager, Redbrick Property Group
United States·Financial services·500+ employees
4.0
Jan 16, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Simple enough that I actually maintain it
We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.
Pros
Support available around the clock by phone, chat and Slack
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Joelle Silva
People Operations Lead, Prairie Rose Bakery
United States·Nonprofit·1 to 10 employees
4.0
Oct 4, 2025
Used 6 to 12 months
Simple enough that I actually maintain it
We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.
Pros
Multi state compliance and registration handled for you
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Carmen Kaur
Director of Finance, Bluewater Consulting
United States·Transport and logistics·51 to 200 employees
5.0
Aug 13, 2025
LinkedIn confirmedUsed 2 or more years
Onboarding a new state took a day
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Simple enough that a founder keeps it maintained
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Adele Bernard
Office Manager, Maplewood Childcare
United States·Hospitality·500+ employees
1.0
Aug 12, 2025
Used 6 to 12 months
Leaving is a genuine project
At a hundred and forty people the platform fee is a large line item for what is, at that size, payroll and benefits administration we could run ourselves. The value curve genuinely turns and nobody tells you where the turn is.
Pros
Support available around the clock by phone, chat and Slack
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Andre Hendricks
Managing Partner, Silverbirch Accounting
Other·Construction·1 to 10 employees
3.0
May 16, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The maths changes as you grow
You get the plans they offer. We wanted to keep a specific carrier our team liked and could not, and our broker relationship ended. For most small companies that trade is worth it and you should know you are making it.
Pros
Published per employee pricing in a market that hides it
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 19, 2025
Thank you for the feedback. We are sorry the correction took as long as it did, as amended filings depend partly on agency timelines but our communication should have been clearer. Please reach out if anything is still open.
0 found this helpful
Julius Tillman
HR Manager, Harborline Supply
United States·Ecommerce·201 to 500 employees
5.0
Mar 5, 2025
Verified userUsed 2 or more years
Simple enough that I actually maintain it
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Multi state compliance and registration handled for you
United States
Canada