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Justworks reviews

4.1(224 reviews)
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Showing 181 to 200 of 224 reviews

Patrick Norton

Owner, Coastline Outfitters

United StatesTransport and logistics11 to 50 employees

3.0

Jun 27, 2025

LinkedIn confirmedUsed 6 to 12 months

Fewer HR features than a dedicated system

You get the plans they offer. We wanted to keep a specific carrier our team liked and could not, and our broker relationship ended. For most small companies that trade is worth it and you should know you are making it.

Pros

Access to large group health plans a small employer cannot buy alone

Cons

You are limited to the benefit plans they offer

Ease of use
Value for money
Customer service
Functionality
3 found this helpful

Gwen Ojeda

Studio Director, Tidewater Marine Services

United StatesHospitality11 to 50 employees

5.0

Jun 23, 2025

Used 6 to 12 months

Health plans we could never buy alone

The platform is simple enough that I actually keep it current. Every HR system I ran before this decayed because maintaining it was a project. This one takes minutes.

Pros

Simple enough that a founder keeps it maintained

Cons

Corrections to filings can take weeks to resolve

Ease of use
Value for money
Customer service
Functionality
3 found this helpful

Spencer Brennan

Practice Manager, Granite Peak Roofing

United StatesProfessional services11 to 50 employees

5.0

May 16, 2025

Verified userUsed 2 or more years

It published a price, which nobody else did

I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.

Pros

Access to large group health plans a small employer cannot buy alone

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
3 found this helpful

Xander Bernard

Chief of Staff, Bluewater Consulting

United StatesManufacturing1 to 10 employees

5.0

Feb 6, 2025

Verified userUsed 6 to 12 months

Compliance in four states stopped being my problem

Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.

Pros

Workers compensation bundled without a separate broker

Cons

HR features beyond the core are thin

Ease of use
Value for money
Customer service
Functionality
3 found this helpful

Leonard Valentine

Operations Manager, Foundry Road Studios

OtherReal estate11 to 50 employees

4.0

Oct 30, 2024

Verified userLinkedIn confirmedUsed less than 6 months

It published a price, which nobody else did

We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.

Pros

Multi state compliance and registration handled for you

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
3 found this helpful

Amara Yates

Bookkeeper, Sandbar Hospitality

United StatesHealthcare1 to 10 employees

5.0

Jun 13, 2026

Verified userUsed 1 to 2 years

Support answers at eleven at night

Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.

Pros

Simple enough that a founder keeps it maintained

Cons

The value case weakens as you pass roughly a hundred employees

Ease of use
Value for money
Customer service
Functionality
2 found this helpful

Rosa Quigley

Chief of Staff, Summit Physio

CanadaTransport and logistics11 to 50 employees

5.0

Mar 19, 2026

Verified userUsed 1 to 2 years

Simple enough that I actually maintain it

Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.

Pros

Support available around the clock by phone, chat and Slack

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
2 found this helpful

Greta Acheson

People Operations Lead, Ironwood Fabrication

United StatesRetail11 to 50 employees

4.0

Jan 7, 2026

Verified userLinkedIn confirmedUsed 1 to 2 years

Workers compensation handled without a broker

We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.

Pros

Published per employee pricing in a market that hides it

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
2 found this helpful

Elliot Aoki

Project Manager, Bluewater Consulting

United StatesHospitality1 to 10 employees

5.0

Jun 27, 2025

Verified userLinkedIn confirmedUsed less than 6 months

Compliance in four states stopped being my problem

We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.

Pros

Published per employee pricing in a market that hides it

Cons

You are limited to the benefit plans they offer

Ease of use
Value for money
Customer service
Functionality
2 found this helpful

Ravi Marchetti

Chief of Staff, Meridian Dental Group

CanadaAccounting1 to 10 employees

5.0

Apr 27, 2025

Verified userUsed 6 to 12 months

Onboarding a new state took a day

I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.

Pros

Workers compensation bundled without a separate broker

Cons

HR features beyond the core are thin

Ease of use
Value for money
Customer service
Functionality
2 found this helpful

Cody Doyle

Project Manager, Harborline Supply

United StatesMarketing11 to 50 employees

5.0

Apr 7, 2025

Verified userLinkedIn confirmedUsed less than 6 months

Simple enough that I actually maintain it

Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.

Pros

Workers compensation bundled without a separate broker

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
2 found this helpful

Percy Ponce

Chief of Staff, Copper Mountain Brewing

CanadaMarketing1 to 10 employees

5.0

Feb 5, 2025

Verified userUsed 6 to 12 months

Compliance in four states stopped being my problem

Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.

Pros

Simple enough that a founder keeps it maintained

Cons

HR features beyond the core are thin

Ease of use
Value for money
Customer service
Functionality
2 found this helpful

Yusuf Broadbent

Practice Manager, Cedar & Vine Interiors

United StatesHospitality51 to 200 employees

4.0

Dec 15, 2024

Used 1 to 2 years

It published a price, which nobody else did

We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.

Pros

Support available around the clock by phone, chat and Slack

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
2 found this helpful

Ximena Emerson

Founder, Trailhead Bicycles

CanadaMarketing1 to 10 employees

5.0

Sep 24, 2024

Verified userLinkedIn confirmedUsed 1 to 2 years

Support answers at eleven at night

We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.

Pros

Multi state compliance and registration handled for you

Cons

Corrections to filings can take weeks to resolve

Ease of use
Value for money
Customer service
Functionality
2 found this helpful

Mabel Kovac

General Manager, Cedar & Vine Interiors

United StatesProfessional services1 to 10 employees

4.0

Aug 29, 2024

Verified userUsed 2 or more years

We hire against companies ten times our size

We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.

Pros

Published per employee pricing in a market that hides it

Cons

You are limited to the benefit plans they offer

Ease of use
Value for money
Customer service
Functionality
2 found this helpful

Kimberly Raghavan

Finance Manager, Coastline Outfitters

United StatesSoftware51 to 200 employees

4.0

Jun 24, 2026

Verified userLinkedIn confirmedUsed less than 6 months

We hire against companies ten times our size

We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.

Pros

Access to large group health plans a small employer cannot buy alone

Cons

The value case weakens as you pass roughly a hundred employees

Ease of use
Value for money
Customer service
Functionality
1 found this helpful

Bianca Okafor

Practice Manager, Maplewood Childcare

United StatesMarketing500+ employees

5.0

Feb 18, 2026

Verified userUsed 2 or more years

We hire against companies ten times our size

The platform is simple enough that I actually keep it current. Every HR system I ran before this decayed because maintaining it was a project. This one takes minutes.

Pros

Support available around the clock by phone, chat and Slack

Cons

You are limited to the benefit plans they offer

Ease of use
Value for money
Customer service
Functionality
1 found this helpful

Tomas Haugen

Director of Finance, Northgate Logistics

United StatesConstruction51 to 200 employees

5.0

Jan 30, 2026

Verified userUsed 1 to 2 years

Simple enough that I actually maintain it

We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.

Pros

Access to large group health plans a small employer cannot buy alone

Cons

HR features beyond the core are thin

Ease of use
Value for money
Customer service
Functionality
1 found this helpful

Sanjay Ishikawa

Founder, Trailhead Bicycles

United StatesConstruction11 to 50 employees

1.0

Jan 21, 2026

Verified userLinkedIn confirmedUsed 2 or more years

Leaving is a genuine project

We started the process of moving off and it is far more involved than cancelling software, because you are unwinding an employer of record relationship. State registrations have to be re established in your own name, and the timeline runs into months. Budget for it before you sign, not when you leave.

Pros

Multi state compliance and registration handled for you

Cons

Corrections to filings can take weeks to resolve

Ease of use
Value for money
Customer service
Functionality
1 found this helpful

Cormac Sandoval

General Manager, Prairie Rose Bakery

United StatesSoftware11 to 50 employees

5.0

Jan 18, 2026

Verified userLinkedIn confirmedUsed 1 to 2 years

Compliance in four states stopped being my problem

I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.

Pros

Published per employee pricing in a market that hides it

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
1 found this helpful