We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
40 found this helpful
Yara Lundgren
Founder, Blackstone Contracting
United States·Software·1 to 10 employees
5.0
Jun 20, 2026
Verified userUsed 2 or more years
Onboarding a new state took a day
Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.
Pros
Multi state compliance and registration handled for you
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Meredith Quintero
Accountant, Copper Mountain Brewing
United States·Hospitality·500+ employees
4.0
Jul 25, 2025
Verified userUsed less than 6 months
Health plans we could never buy alone
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Workers compensation bundled without a separate broker
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Hassan Stavros
General Manager, Meridian Dental Group
United States·Accounting·1 to 10 employees
2.0
Nov 22, 2024
Verified userLinkedIn confirmedUsed 2 or more years
An onboarding error took weeks to unpick
At a hundred and forty people the platform fee is a large line item for what is, at that size, payroll and benefits administration we could run ourselves. The value curve genuinely turns and nobody tells you where the turn is.
Pros
Multi state compliance and registration handled for you
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Rosa Rasheed
HR Manager, Kestrel Analytics
United States·Professional services·1 to 10 employees
5.0
Feb 8, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Support answers at eleven at night
Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.
Pros
Simple enough that a founder keeps it maintained
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Vincent Nguyen
Owner, Prairie Rose Bakery
United States·Software·11 to 50 employees
5.0
Jan 13, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Support answers at eleven at night
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Vincent Hammond
Founder, Granite Peak Roofing
United States·Manufacturing·11 to 50 employees
5.0
Nov 19, 2025
LinkedIn confirmedUsed 1 to 2 years
Simple enough that I actually maintain it
Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.
Pros
Simple enough that a founder keeps it maintained
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Ulises Bhatt
People Operations Lead, Coastline Outfitters
Other·Software·1 to 10 employees
2.0
Mar 10, 2026
Verified userUsed less than 6 months
Leaving is a genuine project
We started the process of moving off and it is far more involved than cancelling software, because you are unwinding an employer of record relationship. State registrations have to be re established in your own name, and the timeline runs into months. Budget for it before you sign, not when you leave.
Pros
Workers compensation bundled without a separate broker
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMar 16, 2026
Thank you for the feedback. We are sorry the correction took as long as it did, as amended filings depend partly on agency timelines but our communication should have been clearer. Please reach out if anything is still open.
36 found this helpful
Greta Iqbal
Head of Operations, Northgate Logistics
United States·Legal·1 to 10 employees
4.0
Jul 26, 2025
Verified userUsed 2 or more years
Onboarding a new state took a day
We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.
Pros
Published per employee pricing in a market that hides it
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Warren Prescott
Finance Manager, Redbrick Property Group
United States·Hospitality·1 to 10 employees
5.0
Sep 10, 2024
Verified userUsed 1 to 2 years
We hire against companies ten times our size
We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.
Pros
Multi state compliance and registration handled for you
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Odette Guerrero
Practice Manager, Falcon Ridge Landscaping
Canada·Education·11 to 50 employees
3.0
Jul 16, 2024
Verified userUsed less than 6 months
Co employment takes explaining internally
At fifteen people the pooled rates were a bargain. At around a hundred and thirty we started getting comparable direct quotes and the per employee fee became the expensive part. We are modelling a move, which I understand is the normal life cycle rather than a complaint.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Ursula Fitzgerald
Accountant, Silverbirch Accounting
United States·Software·11 to 50 employees
5.0
Sep 25, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Compliance in four states stopped being my problem
We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.
Pros
Multi state compliance and registration handled for you
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Pablo Valentine
Chief of Staff, Cedar & Vine Interiors
United States·Professional services·1 to 10 employees
4.0
May 15, 2025
Used 6 to 12 months
Onboarding a new state took a day
We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.
Pros
Published per employee pricing in a market that hides it
Cons
You are limited to the benefit plans they offer
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Quentin Abbott
Office Manager, Sandbar Hospitality
United States·Financial services·51 to 200 employees
4.0
Nov 16, 2024
LinkedIn confirmedUsed 1 to 2 years
Support answers at eleven at night
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Isaac Salazar
Practice Manager, Vertex Machine Works
United States·Nonprofit·11 to 50 employees
5.0
Aug 21, 2024
Used 6 to 12 months
Simple enough that I actually maintain it
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Workers compensation bundled without a separate broker
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Jonathan Espinoza
Bookkeeper, Blackstone Contracting
United States·Financial services·11 to 50 employees
4.0
May 30, 2026
Verified userLinkedIn confirmedUsed less than 6 months
We hire against companies ten times our size
We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.
Pros
Workers compensation bundled without a separate broker
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Sarah Donnelly
Studio Director, Trailhead Bicycles
Canada·Software·1 to 10 employees
4.0
Sep 22, 2025
Verified userUsed 2 or more years
Onboarding a new state took a day
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Everett Zielinski
Accountant, Copper Mountain Brewing
United States·Real estate·11 to 50 employees
4.0
Jun 16, 2025
LinkedIn confirmedUsed 2 or more years
We hire against companies ten times our size
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Published per employee pricing in a market that hides it
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Neil Lin
Studio Director, Meridian Dental Group
United States·Ecommerce·1 to 10 employees
5.0
Aug 23, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Support answers at eleven at night
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Liam Vance
Project Manager, Cedar & Vine Interiors
United States·Accounting·51 to 200 employees
5.0
Jul 25, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
We hire against companies ten times our size
Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.
Pros
Access to large group health plans a small employer cannot buy alone
United States
Canada