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Justworks reviews

4.1(224 reviews)
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Showing 41 to 60 of 224 reviews

Emmett Doyle

Finance Manager, Northern Star Staffing

OtherNonprofit11 to 50 employees

4.0

May 13, 2026

Verified userLinkedIn confirmedUsed 2 or more years

We hire against companies ten times our size

Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.

Pros

Workers compensation bundled without a separate broker

Cons

The value case weakens as you pass roughly a hundred employees

Ease of use
Value for money
Customer service
Functionality
30 found this helpful

Ines Iqbal

General Manager, Beacon Legal Partners

United StatesTransport and logistics500+ employees

4.0

Nov 5, 2025

Verified userUsed less than 6 months

Onboarding a new state took a day

We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.

Pros

Access to large group health plans a small employer cannot buy alone

Cons

You are limited to the benefit plans they offer

Ease of use
Value for money
Customer service
Functionality
30 found this helpful

Vera Beaumont

Managing Partner, Bluewater Consulting

United StatesEcommerce1 to 10 employees

5.0

Sep 13, 2024

Verified userLinkedIn confirmedUsed 6 to 12 months

It published a price, which nobody else did

I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.

Pros

Support available around the clock by phone, chat and Slack

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
30 found this helpful

Lorena Schneider

Office Manager, Prairie Rose Bakery

CanadaMarketing11 to 50 employees

4.0

Jan 27, 2025

Verified userLinkedIn confirmedUsed less than 6 months

We hire against companies ten times our size

The platform is simple enough that I actually keep it current. Every HR system I ran before this decayed because maintaining it was a project. This one takes minutes.

Pros

Multi state compliance and registration handled for you

Cons

Corrections to filings can take weeks to resolve

Ease of use
Value for money
Customer service
Functionality
29 found this helpful

Quinn Grant

Accountant, Falcon Ridge Landscaping

United StatesSoftware500+ employees

5.0

Nov 21, 2024

Verified userLinkedIn confirmedUsed 6 to 12 months

Onboarding a new state took a day

Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.

Pros

Simple enough that a founder keeps it maintained

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
29 found this helpful

Heather Ellsworth

Head of Operations, Bluewater Consulting

OtherFinancial services11 to 50 employees

5.0

Jun 7, 2026

Verified userUsed 1 to 2 years

Support answers at eleven at night

Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.

Pros

Workers compensation bundled without a separate broker

Cons

You are limited to the benefit plans they offer

Ease of use
Value for money
Customer service
Functionality
28 found this helpful

Amara Larkin

General Manager, Meridian Dental Group

United StatesHealthcare1 to 10 employees

5.0

Feb 26, 2026

Verified userLinkedIn confirmedUsed 1 to 2 years

We hire against companies ten times our size

We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.

Pros

Workers compensation bundled without a separate broker

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
28 found this helpful

Brooke Nascimento

HR Manager, Trailhead Bicycles

United StatesManufacturing1 to 10 employees

4.0

Feb 17, 2026

Verified userLinkedIn confirmedUsed less than 6 months

It published a price, which nobody else did

Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.

Pros

Simple enough that a founder keeps it maintained

Cons

You are limited to the benefit plans they offer

Ease of use
Value for money
Customer service
Functionality
28 found this helpful

Felicia Winters

Studio Director, Ironwood Fabrication

OtherReal estate11 to 50 employees

5.0

Aug 1, 2025

Used 1 to 2 years

We hire against companies ten times our size

Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.

Pros

Workers compensation bundled without a separate broker

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
28 found this helpful

Callum Donnelly

VP of Sales, Kestrel Analytics

United StatesHospitality1 to 10 employees

4.0

Jun 30, 2025

Verified userLinkedIn confirmedUsed 6 to 12 months

Support answers at eleven at night

We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.

Pros

Published per employee pricing in a market that hides it

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
28 found this helpful

Grace Quintero

Operations Manager, Beacon Legal Partners

CanadaConstruction1 to 10 employees

4.0

Jan 13, 2026

Verified userUsed 6 to 12 months

It published a price, which nobody else did

Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.

Pros

Access to large group health plans a small employer cannot buy alone

Cons

Corrections to filings can take weeks to resolve

Ease of use
Value for money
Customer service
Functionality
27 found this helpful

Vikram Farouk

Sales Director, Sandbar Hospitality

United StatesTransport and logistics51 to 200 employees

5.0

Apr 20, 2025

Used 1 to 2 years

Simple enough that I actually maintain it

We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.

Pros

Simple enough that a founder keeps it maintained

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
27 found this helpful

Priya Lin

Director of Finance, Prairie Rose Bakery

United StatesAccounting51 to 200 employees

5.0

Apr 12, 2025

Verified userLinkedIn confirmedUsed 2 or more years

Health plans we could never buy alone

Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.

Pros

Workers compensation bundled without a separate broker

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
27 found this helpful

Curtis Paredes

HR Manager, Meridian Dental Group

United StatesConstruction11 to 50 employees

5.0

Jun 18, 2026

Verified userUsed 2 or more years

Onboarding a new state took a day

Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.

Pros

Simple enough that a founder keeps it maintained

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
26 found this helpful

Portia Eriksson

Owner, Coastline Outfitters

CanadaProfessional services1 to 10 employees

4.0

Jul 2, 2025

Used less than 6 months

Onboarding a new state took a day

We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.

Pros

Access to large group health plans a small employer cannot buy alone

Cons

Corrections to filings can take weeks to resolve

Ease of use
Value for money
Customer service
Functionality
26 found this helpful

Theo Nowak

Controller, Meridian Dental Group

CanadaRetail11 to 50 employees

5.0

Mar 11, 2025

Verified userLinkedIn confirmedUsed 2 or more years

We hire against companies ten times our size

I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.

Pros

Published per employee pricing in a market that hides it

Cons

You are limited to the benefit plans they offer

Ease of use
Value for money
Customer service
Functionality
26 found this helpful

Danielle Acheson

Director of Finance, Trailhead Bicycles

CanadaEducation11 to 50 employees

4.0

Dec 9, 2024

Verified userLinkedIn confirmedUsed less than 6 months

It published a price, which nobody else did

We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.

Pros

Support available around the clock by phone, chat and Slack

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
26 found this helpful

Halima Waterhouse

VP of Sales, Summit Physio

United StatesRetail201 to 500 employees

3.0

Oct 13, 2024

Used 1 to 2 years

Co employment takes explaining internally

Performance reviews, applicant tracking and org planning are thin or absent. We run a separate tool for that. Justworks is a PEO first and an HR platform second, and the marketing slightly blurs that.

Pros

Published per employee pricing in a market that hides it

Cons

HR features beyond the core are thin

Ease of use
Value for money
Customer service
Functionality
26 found this helpful

Ezra Mahoney

Studio Director, Hillcrest Family Clinic

United StatesMarketing11 to 50 employees

4.0

May 6, 2025

Verified userUsed 2 or more years

Simple enough that I actually maintain it

I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.

Pros

Workers compensation bundled without a separate broker

Cons

HR features beyond the core are thin

Ease of use
Value for money
Customer service
Functionality
25 found this helpful

Yusuf Dashwood

Operations Manager, Foundry Road Studios

United StatesHospitality51 to 200 employees

4.0

Dec 9, 2025

Verified userLinkedIn confirmedUsed 6 to 12 months

We hire against companies ten times our size

Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.

Pros

Simple enough that a founder keeps it maintained

Cons

You are limited to the benefit plans they offer

Ease of use
Value for money
Customer service
Functionality
24 found this helpful