We run an agricultural operation and Form 943 is not something most payroll products handle. OnPay does it properly, alongside our regular staff on 941. Finding one system for both was why we chose them and it has worked for three years.
Pros
Unlimited pay runs and included W-2 and 1099 filing
Cons
No native mobile application
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Nadia Nowak
Founder, Beacon Legal Partners
United States·Marketing·1 to 10 employees
4.0
Aug 26, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Multi state at no extra charge
We run an agricultural operation and Form 943 is not something most payroll products handle. OnPay does it properly, alongside our regular staff on 941. Finding one system for both was why we chose them and it has worked for three years.
Pros
Migration and setup handled by OnPay at no charge
Cons
HR features are adequate rather than a reason to buy
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Ronan Quigley
Project Manager, Copper Mountain Brewing
United States·Software·1 to 10 employees
5.0
Oct 23, 2024
Used 1 to 2 years
Payroll takes four minutes now
We are a restaurant and tip credit calculations are where our old provider quietly got things wrong for two quarters. OnPay handles tips, tip credit and the reporting correctly and I have checked it hard.
Pros
Every feature included on a single plan with no upsell
Cons
No native mobile application
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Devon Harrington
Project Manager, Silverbirch Accounting
United States·Nonprofit·11 to 50 employees
5.0
Aug 25, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Support knows payroll, not a script
Three years, no missed filing, no penalty notice, and the price is within a few dollars of where it started. There is nothing else I want to say about a payroll provider.
Pros
Unlimited pay runs and included W-2 and 1099 filing
Cons
No Canadian payroll of any kind
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Yusuf Delgado
VP of Sales, Vertex Machine Works
United States·Financial services·1 to 10 employees
4.0
Aug 13, 2024
Used less than 6 months
They migrated us mid year without drama
We switched in August with filings already in flight and OnPay moved all of it. Prior wages, tax deposits, the lot. I did almost nothing and nothing was missed. A mid year payroll migration is exactly where things go wrong and it did not.
Pros
Support staffed by people who know payroll
Cons
Reporting is thin next to ADP or Paychex
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Xander Castellanos
Operations Manager, Silverbirch Accounting
United States·Accounting·51 to 200 employees
4.0
May 21, 2026
LinkedIn confirmedUsed 2 or more years
Our farm payroll finally files correctly
We have staff in four states and there is no per state surcharge. Our previous provider charged for each one, which for a small distributed team was a real and irritating cost.
Pros
Unlimited pay runs and included W-2 and 1099 filing
Cons
No native mobile application
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Andre Yoon
Founder, Falcon Ridge Landscaping
Canada·Education·11 to 50 employees
5.0
Feb 7, 2026
LinkedIn confirmedUsed 1 to 2 years
No tier upsell in three years
I called about a multi state withholding question and got someone who understood reciprocity agreements without me explaining what they were. That is a very different conversation from being read a knowledge base article by someone following a flowchart.
Pros
Specialist handling for agriculture, restaurants and nonprofits
Cons
No native mobile application
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Gregory Grant
Bookkeeper, Maplewood Childcare
United States·Professional services·51 to 200 employees
5.0
Nov 3, 2025
Verified userLinkedIn confirmedUsed 2 or more years
One price and every feature is in it
Payroll is about four minutes every other Friday. I am not a payroll person and I do not need to be, and the federal and state filings happen without me knowing they happened.
Pros
Support staffed by people who know payroll
Cons
Reporting is thin next to ADP or Paychex
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Spencer Harrington
HR Manager, Northern Star Staffing
United States·Retail·1 to 10 employees
5.0
May 13, 2025
Verified userUsed 6 to 12 months
One price and every feature is in it
Payroll is about four minutes every other Friday. I am not a payroll person and I do not need to be, and the federal and state filings happen without me knowing they happened.
Pros
Unlimited pay runs and included W-2 and 1099 filing
Cons
No Canadian payroll of any kind
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Ophelia Jefferson
Managing Partner, Northgate Logistics
United States·Real estate·1 to 10 employees
5.0
Jan 17, 2025
Verified userLinkedIn confirmedUsed less than 6 months
No tier upsell in three years
We run an agricultural operation and Form 943 is not something most payroll products handle. OnPay does it properly, alongside our regular staff on 941. Finding one system for both was why we chose them and it has worked for three years.
Pros
Every feature included on a single plan with no upsell
Cons
Reporting is thin next to ADP or Paychex
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Wren Doyle
Accountant, Redbrick Property Group
United States·Accounting·1 to 10 employees
5.0
Jul 21, 2024
Verified userUsed 2 or more years
Multi state at no extra charge
We are a restaurant and tip credit calculations are where our old provider quietly got things wrong for two quarters. OnPay handles tips, tip credit and the reporting correctly and I have checked it hard.
Pros
Specialist handling for agriculture, restaurants and nonprofits
Cons
No Canadian payroll of any kind
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Ximena Bernard
Founder, Silverbirch Accounting
Canada·Financial services·11 to 50 employees
5.0
Aug 18, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Multi state at no extra charge
Three years, no missed filing, no penalty notice, and the price is within a few dollars of where it started. There is nothing else I want to say about a payroll provider.
Pros
Migration and setup handled by OnPay at no charge
Cons
Benefits administration is basic
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Oscar Delgado
Managing Partner, Falcon Ridge Landscaping
United States·Marketing·11 to 50 employees
4.0
Aug 17, 2025
Verified userLinkedIn confirmedUsed 2 or more years
One price and every feature is in it
I called about a multi state withholding question and got someone who understood reciprocity agreements without me explaining what they were. That is a very different conversation from being read a knowledge base article by someone following a flowchart.
Pros
Unlimited pay runs and included W-2 and 1099 filing
Cons
Benefits administration is basic
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Andre Gallagher
HR Manager, Summit Physio
United States·Ecommerce·201 to 500 employees
4.0
Dec 27, 2024
Verified userLinkedIn confirmedUsed 2 or more years
They migrated us mid year without drama
The single plan is the whole reason I am here. Forty nine plus six a head and everything is included. I have never once been told a feature I need sits on a higher tier, which is the entire experience of every other payroll product I have used.
Pros
Migration and setup handled by OnPay at no charge
Cons
Benefits administration is basic
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Marcus Finnegan
Sales Director, Blackstone Contracting
United States·Transport and logistics·11 to 50 employees
5.0
Nov 19, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Tip credit handling that is actually right
We switched in August with filings already in flight and OnPay moved all of it. Prior wages, tax deposits, the lot. I did almost nothing and nothing was missed. A mid year payroll migration is exactly where things go wrong and it did not.
Pros
Migration and setup handled by OnPay at no charge
Cons
No native mobile application
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Danielle Rooney
Office Manager, Harborline Supply
United States·Transport and logistics·11 to 50 employees
4.0
Oct 20, 2025
Verified userUsed less than 6 months
Multi state at no extra charge
We are a restaurant and tip credit calculations are where our old provider quietly got things wrong for two quarters. OnPay handles tips, tip credit and the reporting correctly and I have checked it hard.
Pros
Unlimited pay runs and included W-2 and 1099 filing
Cons
Reporting is thin next to ADP or Paychex
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Beatriz Emerson
Operations Manager, Willow & Ash Salons
Canada·Ecommerce·11 to 50 employees
5.0
Oct 6, 2025
Verified userUsed 1 to 2 years
One price and every feature is in it
The single plan is the whole reason I am here. Forty nine plus six a head and everything is included. I have never once been told a feature I need sits on a higher tier, which is the entire experience of every other payroll product I have used.
Pros
Every feature included on a single plan with no upsell
Cons
Benefits administration is basic
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Katya Ferrari
Studio Director, Tidewater Marine Services
United States·Nonprofit·1 to 10 employees
4.0
May 20, 2025
LinkedIn confirmedUsed 2 or more years
They migrated us mid year without drama
Payroll is about four minutes every other Friday. I am not a payroll person and I do not need to be, and the federal and state filings happen without me knowing they happened.
Pros
Unlimited pay runs and included W-2 and 1099 filing
Cons
Reporting is thin next to ADP or Paychex
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Jerome Boateng
Finance Manager, Summit Physio
United States·Manufacturing·1 to 10 employees
5.0
May 20, 2026
Verified userLinkedIn confirmedUsed 2 or more years
No tier upsell in three years
Three years, no missed filing, no penalty notice, and the price is within a few dollars of where it started. There is nothing else I want to say about a payroll provider.
Pros
Multi state payroll with no per state fee
Cons
No native mobile application
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Simone Aoki
Sales Director, Harborline Supply
United States·Ecommerce·1 to 10 employees
4.0
May 1, 2026
Verified userUsed 1 to 2 years
No tier upsell in three years
We switched in August with filings already in flight and OnPay moved all of it. Prior wages, tax deposits, the lot. I did almost nothing and nothing was missed. A mid year payroll migration is exactly where things go wrong and it did not.
Pros
Unlimited pay runs and included W-2 and 1099 filing
Canada
United States