Skip to content
Paycom logo

Paycom reviews

3.5(287 reviews)
Write a review

Showing 21 to 40 of 287 reviews

Meredith Barlow

Accountant, Summit Physio

United StatesSoftware11 to 50 employees

4.0

May 9, 2025

Verified userLinkedIn confirmedUsed less than 6 months

It replaced four systems and two integrations

Our time rules involve union schedules, shift differentials and premium overtime. Paycom expresses all of it. Two other vendors in the evaluation told us we would need a workaround.

Pros

Complex time and union rules it can genuinely express

Cons

Sales pressure is persistent and widely reported

Ease of use
Value for money
Customer service
Functionality
39 found this helpful

Mireille Sinclair

Bookkeeper, Aurora Print House

United StatesProfessional services11 to 50 employees

4.0

Oct 20, 2024

Used 2 or more years

Complex time rules it can actually express

Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.

Pros

A true single database across payroll, HR, time and talent

Cons

Support quality drops noticeably after implementation

Ease of use
Value for money
Customer service
Functionality
39 found this helpful

Hassan Kowalski

General Manager, Coastline Outfitters

United StatesSoftware1 to 10 employees

3.0

Jan 29, 2026

Used less than 6 months

Powerful platform, exhausting relationship

There is no published price so you cannot benchmark without doing the work. We got quotes from three competitors first and used them, and I am confident we pay less than a similar company that did not. That is a strange way to buy software.

Pros

Reporting across the entire employee lifecycle

Cons

Your experience tracks whichever representative you are assigned

Ease of use
Value for money
Customer service
Functionality
38 found this helpful

Isaac Winters

Founder, Silverbirch Accounting

United StatesHealthcare11 to 50 employees

4.0

Jun 4, 2026

LinkedIn confirmedUsed 1 to 2 years

Multi state withholding it gets right

Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.

Pros

A true single database across payroll, HR, time and talent

Cons

Support quality drops noticeably after implementation

Ease of use
Value for money
Customer service
Functionality
37 found this helpful

Simone Chaudhary

Founder, Coastline Outfitters

CanadaNonprofit1 to 10 employees

2.0

Jun 3, 2025

Used less than 6 months

Support quality fell off a cliff

Several things demonstrated to us behaved differently in our configuration, and the answer was that we needed a module we had not bought. Nothing was technically untrue in the demo. It was not the whole picture either, and I would record the demo next time.

Pros

Reporting across the entire employee lifecycle

Cons

Sales pressure is persistent and widely reported

Ease of use
Value for money
Customer service
Functionality

Response from the vendorJun 11, 2025

We appreciate the detail here. Implementation scope and pricing should be clear before any agreement is signed, and we are sorry that was not your experience. Please contact us so we can review what happened.

36 found this helpful

Bruno Adeyemi

Studio Director, Fairview Veterinary

United StatesNonprofit201 to 500 employees

4.0

Jun 8, 2026

Used 6 to 12 months

Reporting across the whole employee lifecycle

Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.

Pros

Beti employee payroll review that measurably cuts corrections

Cons

Support quality drops noticeably after implementation

Ease of use
Value for money
Customer service
Functionality
35 found this helpful

Michelle Kaminski

Head of Operations, Sandbar Hospitality

United StatesConstruction1 to 10 employees

3.0

Apr 25, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

The price depends on your negotiation

Our first representative was excellent. She left and the replacement took months to understand our setup, during which everything got slower. The platform did not change and our experience of it changed completely.

Pros

Reporting across the entire employee lifecycle

Cons

Sales pressure is persistent and widely reported

Ease of use
Value for money
Customer service
Functionality
35 found this helpful

Ibrahim Ojeda

Operations Manager, Northgate Logistics

United StatesEcommerce11 to 50 employees

4.0

Jan 15, 2025

Used 2 or more years

One database means one version of a person

Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.

Pros

A true single database across payroll, HR, time and talent

Cons

Your experience tracks whichever representative you are assigned

Ease of use
Value for money
Customer service
Functionality
35 found this helpful

Ophelia Zamora

Head of Operations, Ironwood Fabrication

CanadaHealthcare1 to 10 employees

3.0

Dec 20, 2024

Verified userUsed less than 6 months

Powerful platform, exhausting relationship

There is no published price so you cannot benchmark without doing the work. We got quotes from three competitors first and used them, and I am confident we pay less than a similar company that did not. That is a strange way to buy software.

Pros

A true single database across payroll, HR, time and talent

Cons

Leaving is a long and deliberately difficult process

Ease of use
Value for money
Customer service
Functionality

Response from the vendorDec 25, 2024

Thank you for sharing this. We take feedback about the service experience seriously and we are sorry yours has not met the standard we set. Your account team has been notified and will reach out to discuss it directly.

35 found this helpful

Ximena Bell

Finance Manager, Sandbar Hospitality

United StatesTransport and logistics201 to 500 employees

5.0

Dec 23, 2025

Used 2 or more years

It replaced four systems and two integrations

Our time rules involve union schedules, shift differentials and premium overtime. Paycom expresses all of it. Two other vendors in the evaluation told us we would need a workaround.

Pros

A true single database across payroll, HR, time and talent

Cons

No published pricing, so every buyer negotiates blind

Ease of use
Value for money
Customer service
Functionality
34 found this helpful

Leonard Raghavan

Practice Manager, Cedar & Vine Interiors

CanadaEcommerce51 to 200 employees

5.0

Dec 5, 2025

LinkedIn confirmedUsed 2 or more years

Beti cut our payroll corrections to almost none

I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.

Pros

Reporting across the entire employee lifecycle

Cons

Implementation fees arrive after the rate is agreed

Ease of use
Value for money
Customer service
Functionality
34 found this helpful

Yasmin Lambert

Controller, Northern Star Staffing

United StatesLegal1 to 10 employees

3.0

Dec 31, 2024

LinkedIn confirmedUsed 2 or more years

Powerful platform, exhausting relationship

This is not a vendor task. We assigned two people substantially full time for four months and that was the right call. Companies I have spoken to who treated it as something the vendor does are the ones with the horror stories.

Pros

Complex time and union rules it can genuinely express

Cons

Sales pressure is persistent and widely reported

Ease of use
Value for money
Customer service
Functionality
34 found this helpful

Leonard Brennan

People Operations Lead, Lantern Creative

United StatesSoftware500+ employees

4.0

Dec 30, 2024

Verified userUsed 6 to 12 months

Multi state withholding it gets right

Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.

Pros

A true single database across payroll, HR, time and talent

Cons

Leaving is a long and deliberately difficult process

Ease of use
Value for money
Customer service
Functionality
33 found this helpful

Xander Iqbal

Sales Director, Beacon Legal Partners

United StatesEcommerce1 to 10 employees

4.0

Mar 24, 2026

Verified userUsed 1 to 2 years

Beti cut our payroll corrections to almost none

Our time rules involve union schedules, shift differentials and premium overtime. Paycom expresses all of it. Two other vendors in the evaluation told us we would need a workaround.

Pros

A true single database across payroll, HR, time and talent

Cons

Implementation fees arrive after the rate is agreed

Ease of use
Value for money
Customer service
Functionality
32 found this helpful

Laura Boucher

Finance Manager, Prairie Rose Bakery

CanadaEcommerce201 to 500 employees

4.0

Nov 29, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

Beti cut our payroll corrections to almost none

Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.

Pros

A true single database across payroll, HR, time and talent

Cons

Leaving is a long and deliberately difficult process

Ease of use
Value for money
Customer service
Functionality
32 found this helpful

Willa Serrano

People Operations Lead, Vertex Machine Works

CanadaMarketing1 to 10 employees

4.0

Nov 22, 2025

LinkedIn confirmedUsed 6 to 12 months

It replaced four systems and two integrations

We replaced an applicant tracking system, an HR system, a payroll provider and a time clock vendor. The integrations between those four were a permanent tax and they are gone.

Pros

Replaces several systems and the integrations between them

Cons

Implementation fees arrive after the rate is agreed

Ease of use
Value for money
Customer service
Functionality
32 found this helpful

Gwen Aoki

Managing Partner, Bluewater Consulting

United StatesLegal11 to 50 employees

2.0

Mar 12, 2026

LinkedIn confirmedUsed 2 or more years

Implementation fees were not in the first number

Several things demonstrated to us behaved differently in our configuration, and the answer was that we needed a module we had not bought. Nothing was technically untrue in the demo. It was not the whole picture either, and I would record the demo next time.

Pros

A true single database across payroll, HR, time and talent

Cons

Support quality drops noticeably after implementation

Ease of use
Value for money
Customer service
Functionality

Response from the vendorMar 22, 2026

We appreciate the detail here. Implementation scope and pricing should be clear before any agreement is signed, and we are sorry that was not your experience. Please contact us so we can review what happened.

31 found this helpful

Sarah Donovan

HR Manager, Northgate Logistics

CanadaMarketing1 to 10 employees

4.0

Dec 11, 2025

LinkedIn confirmedUsed 1 to 2 years

Reporting across the whole employee lifecycle

I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.

Pros

Replaces several systems and the integrations between them

Cons

Your experience tracks whichever representative you are assigned

Ease of use
Value for money
Customer service
Functionality
31 found this helpful

Elliot Vasquez

Managing Partner, Blackstone Contracting

United StatesSoftware11 to 50 employees

3.0

Apr 24, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

Your representative is the product

The technology is genuinely good and dealing with the company is tiring. Constant outreach to buy more modules, pressure at renewal, and a sense that you are always mid sales cycle even four years in. Both things are true at once and prospective buyers should know that.

Pros

Beti employee payroll review that measurably cuts corrections

Cons

Sales pressure is persistent and widely reported

Ease of use
Value for money
Customer service
Functionality

Response from the vendorApr 27, 2025

We appreciate the detail here. Implementation scope and pricing should be clear before any agreement is signed, and we are sorry that was not your experience. Please contact us so we can review what happened.

31 found this helpful

Wren Ogilvie

Director of Finance, Bluewater Consulting

United StatesFinancial services1 to 10 employees

1.0

Apr 2, 2026

Verified userUsed less than 6 months

The sales process was relentless

We decided to leave and it took nine months. Data extraction was slow, the file we eventually received needed heavy transformation, and we were billed through a notice period after we had stopped using it. Going in took six weeks. That asymmetry is deliberate.

Pros

Complex time and union rules it can genuinely express

Cons

Leaving is a long and deliberately difficult process

Ease of use
Value for money
Customer service
Functionality
30 found this helpful