Verified userLinkedIn confirmedUsed 6 to 12 months
The demo was not the product we got
Support was responsive during implementation and has been poor since. Tickets sit, the representative changes without notice, and getting to someone who understands a complex payroll question takes escalation and days. For a system running payroll for eleven hundred people that is the wrong risk profile.
Pros
Complex time and union rules it can genuinely express
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Greta Torres
People Operations Lead, Cedar & Vine Interiors
United States·Professional services·51 to 200 employees
5.0
Feb 7, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Complex time rules it can actually express
We replaced an applicant tracking system, an HR system, a payroll provider and a time clock vendor. The integrations between those four were a permanent tax and they are gone.
Pros
Reporting across the entire employee lifecycle
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Adrian Waterhouse
Owner, Kestrel Analytics
Canada·Education·1 to 10 employees
5.0
Jan 17, 2026
LinkedIn confirmedUsed less than 6 months
Reporting across the whole employee lifecycle
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Jamal Eberhardt
Accountant, Silverbirch Accounting
United States·Healthcare·1 to 10 employees
5.0
Aug 24, 2025
Used less than 6 months
One database means one version of a person
Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.
Pros
Reporting across the entire employee lifecycle
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Quinn Pyne
Finance Manager, Maplewood Childcare
United States·Accounting·1 to 10 employees
2.0
Aug 8, 2025
LinkedIn confirmedUsed 2 or more years
Getting out took most of a year
I have never experienced sales pressure like it. Calls to my mobile, calls to colleagues who are not decision makers, and a discount that expired every Friday and then reappeared. We bought anyway because the product is good, and the process left a taste that four years has not removed.
Pros
Replaces several systems and the integrations between them
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Simone Lambert
Chief of Staff, Redbrick Property Group
United States·Ecommerce·11 to 50 employees
4.0
Oct 17, 2024
Used 6 to 12 months
Multi state withholding it gets right
We replaced an applicant tracking system, an HR system, a payroll provider and a time clock vendor. The integrations between those four were a permanent tax and they are gone.
Pros
Reporting across the entire employee lifecycle
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Brooke Zamora
General Manager, Summit Physio
United States·Software·11 to 50 employees
3.0
Sep 17, 2024
Verified userUsed 2 or more years
Your representative is the product
The technology is genuinely good and dealing with the company is tiring. Constant outreach to buy more modules, pressure at renewal, and a sense that you are always mid sales cycle even four years in. Both things are true at once and prospective buyers should know that.
Pros
Reporting across the entire employee lifecycle
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Katya Ainsworth
Accountant, Northern Star Staffing
United States·Education·51 to 200 employees
4.0
Jul 28, 2024
Verified userUsed less than 6 months
Reporting across the whole employee lifecycle
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Complex time and union rules it can genuinely express
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Omar Ogilvie
Studio Director, Kestrel Analytics
United States·Accounting·11 to 50 employees
5.0
Jan 15, 2026
Verified userUsed 1 to 2 years
Complex time rules it can actually express
Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.
Pros
Complex time and union rules it can genuinely express
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Franklin Hammond
Accountant, Copper Mountain Brewing
United States·Healthcare·1 to 10 employees
2.0
Jun 24, 2025
Used 1 to 2 years
Support quality fell off a cliff
We decided to leave and it took nine months. Data extraction was slow, the file we eventually received needed heavy transformation, and we were billed through a notice period after we had stopped using it. Going in took six weeks. That asymmetry is deliberate.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Deepa Bell
Practice Manager, Trailhead Bicycles
United States·Accounting·11 to 50 employees
2.0
Feb 10, 2025
Verified userLinkedIn confirmedUsed less than 6 months
The demo was not the product we got
Several things demonstrated to us behaved differently in our configuration, and the answer was that we needed a module we had not bought. Nothing was technically untrue in the demo. It was not the whole picture either, and I would record the demo next time.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
Response from the vendorFeb 12, 2025
We appreciate the detail here. Implementation scope and pricing should be clear before any agreement is signed, and we are sorry that was not your experience. Please contact us so we can review what happened.
29 found this helpful
Jamal Crane
Operations Manager, Northgate Logistics
United States·Transport and logistics·51 to 200 employees
3.0
Jan 2, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Implementation is a staffed project
This is not a vendor task. We assigned two people substantially full time for four months and that was the right call. Companies I have spoken to who treated it as something the vendor does are the ones with the horror stories.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Emilio Salazar
Accountant, Cedar & Vine Interiors
United States·Ecommerce·51 to 200 employees
3.0
Apr 22, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Your representative is the product
There is no published price so you cannot benchmark without doing the work. We got quotes from three competitors first and used them, and I am confident we pay less than a similar company that did not. That is a strange way to buy software.
Pros
Reporting across the entire employee lifecycle
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Bianca Contreras
Finance Manager, Copper Mountain Brewing
United States·Retail·1 to 10 employees
3.0
Oct 27, 2025
Used 2 or more years
Powerful platform, exhausting relationship
Our first representative was excellent. She left and the replacement took months to understand our setup, during which everything got slower. The platform did not change and our experience of it changed completely.
Pros
Replaces several systems and the integrations between them
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
Response from the vendorNov 3, 2025
Thank you for sharing this. We take feedback about the service experience seriously and we are sorry yours has not met the standard we set. Your account team has been notified and will reach out to discuss it directly.
28 found this helpful
Lionel Norton
Studio Director, Cedar & Vine Interiors
Canada·Financial services·51 to 200 employees
4.0
Jun 26, 2025
Verified userUsed 2 or more years
Multi state withholding it gets right
Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.
Pros
Reporting across the entire employee lifecycle
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Imani Okonkwo
Finance Manager, Redbrick Property Group
Canada·Healthcare·11 to 50 employees
4.0
Jun 9, 2025
Used 1 to 2 years
Complex time rules it can actually express
Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.
Pros
Reporting across the entire employee lifecycle
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Rosa Acheson
Operations Manager, Redbrick Property Group
Canada·Nonprofit·11 to 50 employees
4.0
May 16, 2025
Used 1 to 2 years
One database means one version of a person
We replaced an applicant tracking system, an HR system, a payroll provider and a time clock vendor. The integrations between those four were a permanent tax and they are gone.
Pros
Reporting across the entire employee lifecycle
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Douglas Kowalski
Director of Finance, Clearview Windows
United States·Transport and logistics·11 to 50 employees
1.0
Jul 28, 2024
Verified userUsed 6 to 12 months
The sales process was relentless
The implementation fee was quoted after we had agreed the per employee rate and it was a substantial percentage of the annual subscription. It is apparently standard. It was not in the number I took to my board and that was an uncomfortable meeting.
Pros
Complex time and union rules it can genuinely express
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Uma Calloway
Controller, Vertex Machine Works
Canada·Construction·1 to 10 employees
4.0
May 29, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Beti cut our payroll corrections to almost none
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
Reporting across the entire employee lifecycle
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Spencer Fairbanks
Finance Manager, Lantern Creative
United States·Transport and logistics·1 to 10 employees
3.0
Jan 29, 2025
LinkedIn confirmedUsed 1 to 2 years
Your representative is the product
This is not a vendor task. We assigned two people substantially full time for four months and that was the right call. Companies I have spoken to who treated it as something the vendor does are the ones with the horror stories.
Pros
Replaces several systems and the integrations between them
Cons
No published pricing, so every buyer negotiates blind
United States
Canada