United States·Transport and logistics·1 to 10 employees
4.0
Sep 16, 2025
Used 6 to 12 months
Every accountant we called already knew it
Sales tax across four states was the thing I dreaded and it handles it. Not perfectly, and I still check it, but it tracks what we owe where and the return prep is straightforward now.
Pros
Bank feeds connect to every institution we use, including our small credit union.
Cons
Sales tax setup for economic nexus took our accountant a full afternoon.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Erin Fontaine
Bookkeeper, Beacon Legal Partners
United States·Software·11 to 50 employees
5.0
Jul 7, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
It does the job and my bookkeeper is happy
We run inventory on the Plus plan and it is accurate enough that we stopped keeping a parallel spreadsheet. That was the whole reason we upgraded and it paid off.
Pros
Bank feeds connect to every institution we use, including our small credit union.
Cons
Sales tax setup for economic nexus took our accountant a full afternoon.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Deepa Rowan
Chief of Staff, Blackstone Contracting
United States·Hospitality·500+ employees
2.0
Jun 12, 2025
LinkedIn confirmedUsed 1 to 2 years
Support is the worst part of the product
The software is fine. Support is not. I spent four hours across three calls trying to fix a payroll tax mapping and got three different answers, none of which worked. In the end a forum post solved it. For what we pay that is not acceptable.
Pros
Bank feeds connect to every institution we use, including our small credit union.
Cons
The US and Canadian editions are different products. Cross border means two subscriptions.
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 15, 2025
Thank you for the detailed feedback. We are sorry your support experience fell short and we have shared this with our care team. Please reach out through your account and reference this review so we can make it right.
17 found this helpful
Curtis Crane
Founder, Beacon Legal Partners
United States·Healthcare·1 to 10 employees
5.0
Jan 22, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Boring in the way accounting software should be
Reporting is the part I underrated. Class tracking lets me see profit by location without exporting anything, and I run the same three reports every Monday in about two minutes.
Pros
Reconciliation rules genuinely learn. After two months most transactions land correctly on their own.
Cons
The interface carries twenty years of features and common tasks sit too many clicks deep.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Isaac Escobar
Finance Manager, Cedar & Vine Interiors
United States·Accounting·1 to 10 employees
5.0
Nov 19, 2024
Verified userLinkedIn confirmedUsed less than 6 months
It does the job and my bookkeeper is happy
Sales tax across four states was the thing I dreaded and it handles it. Not perfectly, and I still check it, but it tracks what we owe where and the return prep is straightforward now.
Pros
Bank feeds connect to every institution we use, including our small credit union.
Cons
The interface carries twenty years of features and common tasks sit too many clicks deep.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Trevor Quintero
Office Manager, Northern Star Staffing
United States·Hospitality·1 to 10 employees
5.0
Sep 20, 2024
LinkedIn confirmedUsed 6 to 12 months
Month end went from three days to half a day
We moved off spreadsheets two years ago and I have not thought about the ledger since. The bank rules learned our vendors within about six weeks and now roughly 90 percent of transactions categorize themselves. My accountant pulls what she needs without asking me for anything.
Pros
The mobile app is good enough to capture receipts on the road.
Cons
Sales tax setup for economic nexus took our accountant a full afternoon.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Nolan Vargas
HR Manager, Redbrick Property Group
United States·Software·201 to 500 employees
5.0
Apr 14, 2026
LinkedIn confirmedUsed 6 to 12 months
Month end went from three days to half a day
Sales tax across four states was the thing I dreaded and it handles it. Not perfectly, and I still check it, but it tracks what we owe where and the return prep is straightforward now.
Pros
Reconciliation rules genuinely learn. After two months most transactions land correctly on their own.
Cons
Sales tax setup for economic nexus took our accountant a full afternoon.
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Yasmin Zamora
General Manager, Granite Peak Roofing
United States·Marketing·51 to 200 employees
4.0
Mar 15, 2026
Verified userUsed less than 6 months
Boring in the way accounting software should be
Reporting is the part I underrated. Class tracking lets me see profit by location without exporting anything, and I run the same three reports every Monday in about two minutes.
Pros
The 1099-NEC flow in January actually works and files for us.
Cons
Useful features keep moving to higher tiers, so staying still costs more over time.
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Lucas Schneider
Director of Finance, Clearview Windows
United States·Professional services·1 to 10 employees
5.0
Apr 18, 2025
Verified userLinkedIn confirmedUsed 2 or more years
It does the job and my bookkeeper is happy
We moved off spreadsheets two years ago and I have not thought about the ledger since. The bank rules learned our vendors within about six weeks and now roughly 90 percent of transactions categorize themselves. My accountant pulls what she needs without asking me for anything.
Pros
Bank feeds connect to every institution we use, including our small credit union.
Cons
Useful features keep moving to higher tiers, so staying still costs more over time.
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Halima Donovan
Bookkeeper, Vertex Machine Works
United States·Education·1 to 10 employees
4.0
Feb 28, 2025
Used 1 to 2 years
Boring in the way accounting software should be
Reporting is the part I underrated. Class tracking lets me see profit by location without exporting anything, and I run the same three reports every Monday in about two minutes.
Pros
Reporting is deep. Class and location tracking answers questions other tools cannot.
Cons
The interface carries twenty years of features and common tasks sit too many clicks deep.
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Meredith Stavros
Bookkeeper, Beacon Legal Partners
Other·Transport and logistics·11 to 50 employees
4.0
Nov 24, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Every accountant we called already knew it
We moved off spreadsheets two years ago and I have not thought about the ledger since. The bank rules learned our vendors within about six weeks and now roughly 90 percent of transactions categorize themselves. My accountant pulls what she needs without asking me for anything.
Pros
The mobile app is good enough to capture receipts on the road.
Cons
Sales tax setup for economic nexus took our accountant a full afternoon.
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Warren Dashwood
Chief of Staff, Beacon Legal Partners
Other·Manufacturing·1 to 10 employees
4.0
Jun 11, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Every accountant we called already knew it
The reason we picked it over Xero was simple: every bookkeeper we interviewed already knew QuickBooks. That made hiring easy and handover at year end a non event. Sometimes the boring answer is the right one.
Pros
Reporting is deep. Class and location tracking answers questions other tools cannot.
Cons
The price increases every year at renewal, and the increases are not small.
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Devon Dashwood
Operations Manager, Prairie Rose Bakery
United States·Transport and logistics·1 to 10 employees
5.0
Jan 17, 2025
Used 1 to 2 years
It does the job and my bookkeeper is happy
We run inventory on the Plus plan and it is accurate enough that we stopped keeping a parallel spreadsheet. That was the whole reason we upgraded and it paid off.
Pros
Bank feeds connect to every institution we use, including our small credit union.
Cons
Support is slow and inconsistent. Three calls can produce three different answers.
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Olivia Kaminski
Owner, Northgate Logistics
United States·Financial services·11 to 50 employees
5.0
Sep 29, 2024
Verified userUsed 2 or more years
The bank feed alone justifies the cost
We moved off spreadsheets two years ago and I have not thought about the ledger since. The bank rules learned our vendors within about six weeks and now roughly 90 percent of transactions categorize themselves. My accountant pulls what she needs without asking me for anything.
Pros
Every accountant and bookkeeper in North America knows it, so hiring help is easy.
Cons
Useful features keep moving to higher tiers, so staying still costs more over time.
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Tanya Dashwood
Office Manager, Copper Mountain Brewing
United States·Retail·1 to 10 employees
1.0
Sep 3, 2024
Used 2 or more years
Support is the worst part of the product
Renewal came in 22 percent higher with no notice and no new features. When I called to ask, the rep offered a discount I had to ask for. Charging loyal customers more and rewarding whoever complains loudest is a choice.
Pros
Bank feeds connect to every institution we use, including our small credit union.
Cons
Useful features keep moving to higher tiers, so staying still costs more over time.
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Samuel Forsythe
HR Manager, Cedar & Vine Interiors
United States·Transport and logistics·11 to 50 employees
3.0
Aug 22, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Fine, but I resent the price
It works. It has always worked. But the price has gone up every single renewal and I get nothing new for it. I stay because moving is painful, not because I am happy, and I suspect Intuit knows that.
Pros
Reconciliation rules genuinely learn. After two months most transactions land correctly on their own.
Cons
Useful features keep moving to higher tiers, so staying still costs more over time.
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Ophelia Ponce
Chief of Staff, Fairview Veterinary
United States·Legal·1 to 10 employees
5.0
Nov 29, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The bank feed alone justifies the cost
The reason we picked it over Xero was simple: every bookkeeper we interviewed already knew QuickBooks. That made hiring easy and handover at year end a non event. Sometimes the boring answer is the right one.
Pros
Bank feeds connect to every institution we use, including our small credit union.
Cons
The price increases every year at renewal, and the increases are not small.
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Ezra Castillo
Project Manager, Sandbar Hospitality
Canada·Retail·11 to 50 employees
5.0
Nov 11, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
It does the job and my bookkeeper is happy
The reason we picked it over Xero was simple: every bookkeeper we interviewed already knew QuickBooks. That made hiring easy and handover at year end a non event. Sometimes the boring answer is the right one.
Pros
The mobile app is good enough to capture receipts on the road.
Cons
The price increases every year at renewal, and the increases are not small.
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Sofia Tremblay
Controller, Meridian Dental Group
United States·Manufacturing·11 to 50 employees
5.0
Jul 28, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Boring in the way accounting software should be
We run inventory on the Plus plan and it is accurate enough that we stopped keeping a parallel spreadsheet. That was the whole reason we upgraded and it paid off.
Pros
Reporting is deep. Class and location tracking answers questions other tools cannot.
Cons
The US and Canadian editions are different products. Cross border means two subscriptions.
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Wren Ashford
Head of Operations, Summit Physio
Canada·Marketing·1 to 10 employees
5.0
Jan 12, 2025
Verified userUsed 2 or more years
The bank feed alone justifies the cost
Sales tax across four states was the thing I dreaded and it handles it. Not perfectly, and I still check it, but it tracks what we owe where and the return prep is straightforward now.
Pros
The mobile app is good enough to capture receipts on the road.
Cons
Sales tax setup for economic nexus took our accountant a full afternoon.
United States
Canada