Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.
Pros
Cost to complete that is calculated, not guessed
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
40 found this helpful
Julia Tanaka
Accountant, Coastline Outfitters
United States·Retail·11 to 50 employees
2.0
Mar 31, 2026
Verified userUsed 2 or more years
Steeper than we were told
The learning curve is steeper than the sales process suggested. Our bookkeeper of fifteen years struggled for two months and seriously considered leaving. It came right, and it was a genuinely difficult quarter.
Pros
Cost to complete that is calculated, not guessed
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Patrick Zielinski
Project Manager, Hillcrest Family Clinic
Canada·Marketing·11 to 50 employees
4.0
Jun 9, 2025
Verified userUsed 6 to 12 months
QuickBooks could not answer the only question that mattered
Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.
Pros
Real time job costing that answers the only question
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Preston Yates
Operations Manager, Maplewood Childcare
United States·Healthcare·11 to 50 employees
5.0
Jan 2, 2026
Verified userUsed 6 to 12 months
Certified payroll stopped being a nightmare
QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.
Pros
Committed cost visibility before invoices arrive
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Harold Sharma
Chief of Staff, Hillcrest Family Clinic
Canada·Education·1 to 10 employees
4.0
Jan 5, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Retainage tracked on both sides at last
Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.
Pros
Real time job costing that answers the only question
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Victor Grant
Practice Manager, Redbrick Property Group
United States·Accounting·1 to 10 employees
4.0
May 17, 2026
Verified userUsed 1 to 2 years
Certified payroll stopped being a nightmare
Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.
Pros
Retainage tracked on both receivables and payables
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Bruno Ferreira
Practice Manager, Tidewater Marine Services
United States·Ecommerce·1 to 10 employees
3.0
Feb 25, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Estimating needs real setup before it pays
The estimating module is powerful and it needs weeks of setup with your own assemblies and costs before it earns its place. We nearly abandoned it in month two. A year in it is the thing we would not give up.
Pros
AIA G702 and G703 progress billing built in
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Bianca Whitfield
Studio Director, Sandbar Hospitality
United States·Manufacturing·1 to 10 employees
4.0
Jan 3, 2026
Used 1 to 2 years
Retainage tracked on both sides at last
Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.
Pros
Retainage tracked on both receivables and payables
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Renee Espinoza
HR Manager, Beacon Legal Partners
United States·Retail·11 to 50 employees
3.0
Apr 23, 2025
Verified userUsed 2 or more years
Built for the office, not the field
Everything happens in the office. Crews on site interact with it through somebody at a desk, because the mobile story is thin. It works. It is also clearly designed around a 1990s org chart.
Pros
Committed cost visibility before invoices arrive
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Daniel Delgado
Project Manager, Ironwood Fabrication
Canada·Real estate·201 to 500 employees
3.0
Dec 18, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Built for the office, not the field
It is a Windows application and it looks like one from a decade ago. Our younger PMs comment on it. Then they use it, because it answers questions nothing else answers.
Pros
Certified payroll for prevailing wage work
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Yusuf Rooney
General Manager, Bluewater Consulting
Canada·Financial services·11 to 50 employees
1.0
Mar 19, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Steeper than we were told
The learning curve is steeper than the sales process suggested. Our bookkeeper of fifteen years struggled for two months and seriously considered leaving. It came right, and it was a genuinely difficult quarter.
Pros
AIA G702 and G703 progress billing built in
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Otis Pritchard
VP of Sales, Cedar & Vine Interiors
United States·Software·1 to 10 employees
4.0
Dec 23, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
AIA billing without a spreadsheet
Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.
Pros
Cost to complete that is calculated, not guessed
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Trisha Harrington
Accountant, Coastline Outfitters
United States·Nonprofit·500+ employees
4.0
Mar 21, 2026
Verified userUsed 1 to 2 years
Certified payroll stopped being a nightmare
Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.
Pros
Committed cost visibility before invoices arrive
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Vincent Kaminski
Sales Director, Ironwood Fabrication
United States·Legal·1 to 10 employees
4.0
Oct 7, 2025
Verified userUsed less than 6 months
Retainage tracked on both sides at last
AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.
Pros
Committed cost visibility before invoices arrive
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Priya Petrov
Director of Finance, Northern Star Staffing
United States·Software·11 to 50 employees
3.0
Jan 29, 2025
Verified userUsed 1 to 2 years
Windows software in a mobile industry
It is a Windows application and it looks like one from a decade ago. Our younger PMs comment on it. Then they use it, because it answers questions nothing else answers.
Pros
Cost to complete that is calculated, not guessed
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
Response from the vendorFeb 7, 2025
We appreciate you sharing this and we are sorry about the inconsistent support experience. If you provide your case numbers we will review them.
33 found this helpful
Katya Oyelaran
Chief of Staff, Prairie Rose Bakery
United States·Retail·500+ employees
2.0
Apr 20, 2026
Verified userUsed 2 or more years
The field experience does not exist
The learning curve is steeper than the sales process suggested. Our bookkeeper of fifteen years struggled for two months and seriously considered leaving. It came right, and it was a genuinely difficult quarter.
Pros
Real time job costing that answers the only question
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Nadia Ugwu
Finance Manager, Vertex Machine Works
United States·Software·201 to 500 employees
3.0
Jun 27, 2025
Verified userUsed 1 to 2 years
Estimating needs real setup before it pays
Implementation was three months and genuinely hard. Our data was a mess and the chart of accounts had to be rebuilt for job costing. Worth it, and nobody told us how much of the work would be ours.
Pros
Cost to complete that is calculated, not guessed
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Vincent Zamora
Director of Finance, Cedar & Vine Interiors
United States·Retail·1 to 10 employees
3.0
Oct 14, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Windows software in a mobile industry
Everything happens in the office. Crews on site interact with it through somebody at a desk, because the mobile story is thin. It works. It is also clearly designed around a 1990s org chart.
Pros
Retainage tracked on both receivables and payables
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
Response from the vendorOct 22, 2024
Thank you for the feedback. We know field access matters to contractors and we would welcome the chance to show you the mobile options available. Please reach out to your Sage partner.
32 found this helpful
Brooke Quintero
Studio Director, Blackstone Contracting
Other·Construction·11 to 50 employees
3.0
Jun 8, 2026
LinkedIn confirmedUsed less than 6 months
Windows software in a mobile industry
It is a Windows application and it looks like one from a decade ago. Our younger PMs comment on it. Then they use it, because it answers questions nothing else answers.
Pros
Cost to complete that is calculated, not guessed
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Heather Ugwu
Studio Director, Clearview Windows
United States·Construction·1 to 10 employees
2.0
May 14, 2026
Verified userUsed 1 to 2 years
Support depends on who picks up
Our superintendents cannot use it on site in any meaningful way, so daily logs and time still come in on paper and get keyed by the office. That is a whole job that should not exist in 2026 and it is the single biggest gap.
Pros
AIA G702 and G703 progress billing built in
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 26, 2026
Thank you for the feedback. We know field access matters to contractors and we would welcome the chance to show you the mobile options available. Please reach out to your Sage partner.
Canada
United States