Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.
Pros
Retainage tracked on both receivables and payables
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Oscar Bernard
VP of Sales, Redbrick Property Group
United States·Education·1 to 10 employees
5.0
Dec 21, 2025
Verified userUsed 1 to 2 years
Certified payroll stopped being a nightmare
Cost to complete is real here, not a guess. My PMs see margin erosion in week three and can actually do something about it.
Pros
Real time job costing that answers the only question
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Imani Iqbal
Sales Director, Tidewater Marine Services
United States·Transport and logistics·11 to 50 employees
3.0
Nov 11, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Estimating needs real setup before it pays
It is a Windows application and it looks like one from a decade ago. Our younger PMs comment on it. Then they use it, because it answers questions nothing else answers.
Pros
Committed cost visibility before invoices arrive
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Xander Leclerc
Owner, Foundry Road Studios
United States·Transport and logistics·1 to 10 employees
1.0
Nov 1, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Support depends on who picks up
Support quality varies enormously depending on who you get and whether you go through Sage or the partner. One call solved a payroll issue in ten minutes. The next took nine days for something simpler. That inconsistency is hard to plan around.
Pros
AIA G702 and G703 progress billing built in
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Wyatt Haddad
Founder, Tidewater Marine Services
Canada·Manufacturing·1 to 10 employees
5.0
Jul 11, 2024
LinkedIn confirmedUsed 6 to 12 months
AIA billing without a spreadsheet
Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.
Pros
AIA G702 and G703 progress billing built in
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Preston Grimaldi
Operations Manager, Clearview Windows
Canada·Construction·11 to 50 employees
5.0
Jun 3, 2026
Used 2 or more years
Committed costs changed how we bid
Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.
Pros
Committed cost visibility before invoices arrive
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Jasmine Farouk
Head of Operations, Ironwood Fabrication
United States·Education·51 to 200 employees
5.0
Jul 4, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Retainage tracked on both sides at last
Cost to complete is real here, not a guess. My PMs see margin erosion in week three and can actually do something about it.
Pros
Real time job costing that answers the only question
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Valerie Ainsworth
Sales Director, Beacon Legal Partners
United States·Transport and logistics·1 to 10 employees
4.0
Apr 14, 2025
Verified userUsed less than 6 months
AIA billing without a spreadsheet
Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.
Pros
Committed cost visibility before invoices arrive
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Neil Torres
Head of Operations, Sandbar Hospitality
United States·Hospitality·11 to 50 employees
4.0
Oct 31, 2024
Used 2 or more years
We finally know if a job is making money
Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.
Pros
Certified payroll for prevailing wage work
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Sofia Tran
Owner, Coastline Outfitters
United States·Construction·11 to 50 employees
3.0
Sep 4, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Estimating needs real setup before it pays
Everything happens in the office. Crews on site interact with it through somebody at a desk, because the mobile story is thin. It works. It is also clearly designed around a 1990s org chart.
Pros
Retainage tracked on both receivables and payables
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
Response from the vendorSep 7, 2024
We appreciate you sharing this and we are sorry about the inconsistent support experience. If you provide your case numbers we will review them.
13 found this helpful
Renee Osei
People Operations Lead, Beacon Legal Partners
United States·Financial services·1 to 10 employees
4.0
Jul 18, 2024
Verified userUsed 1 to 2 years
QuickBooks could not answer the only question that mattered
Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.
Pros
AIA G702 and G703 progress billing built in
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Ingrid Goodwin
Finance Manager, Harborline Supply
Canada·Nonprofit·11 to 50 employees
3.0
May 24, 2026
Verified userUsed 6 to 12 months
Windows software in a mobile industry
Everything happens in the office. Crews on site interact with it through somebody at a desk, because the mobile story is thin. It works. It is also clearly designed around a 1990s org chart.
Pros
Cost to complete that is calculated, not guessed
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Vanessa Yates
Accountant, Meridian Dental Group
Canada·Software·201 to 500 employees
4.0
Jul 5, 2025
Verified userUsed 1 to 2 years
We finally know if a job is making money
AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.
Pros
AIA G702 and G703 progress billing built in
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Wesley Mensah
Office Manager, Cedar & Vine Interiors
United States·Transport and logistics·51 to 200 employees
5.0
May 22, 2026
LinkedIn confirmedUsed less than 6 months
Retainage tracked on both sides at last
QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.
Pros
Certified payroll for prevailing wage work
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Devon Boateng
HR Manager, Summit Physio
United States·Construction·1 to 10 employees
1.0
Sep 20, 2025
Used 6 to 12 months
Support depends on who picks up
Our superintendents cannot use it on site in any meaningful way, so daily logs and time still come in on paper and get keyed by the office. That is a whole job that should not exist in 2026 and it is the single biggest gap.
Pros
Retainage tracked on both receivables and payables
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Katya Abbott
General Manager, Foundry Road Studios
Canada·Marketing·11 to 50 employees
2.0
Aug 15, 2025
LinkedIn confirmedUsed less than 6 months
Steeper than we were told
Our superintendents cannot use it on site in any meaningful way, so daily logs and time still come in on paper and get keyed by the office. That is a whole job that should not exist in 2026 and it is the single biggest gap.
Pros
Retainage tracked on both receivables and payables
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
Response from the vendorAug 21, 2025
Thank you for the feedback. We know field access matters to contractors and we would welcome the chance to show you the mobile options available. Please reach out to your Sage partner.
11 found this helpful
Emmett Lambert
Bookkeeper, Harborline Supply
United States·Software·1 to 10 employees
4.0
Jun 3, 2025
Used less than 6 months
Certified payroll stopped being a nightmare
Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.
Pros
AIA G702 and G703 progress billing built in
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Greta Lundgren
HR Manager, Vertex Machine Works
United States·Legal·1 to 10 employees
4.0
Jan 9, 2025
Verified userLinkedIn confirmedUsed less than 6 months
QuickBooks could not answer the only question that mattered
Cost to complete is real here, not a guess. My PMs see margin erosion in week three and can actually do something about it.
Pros
Committed cost visibility before invoices arrive
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Quinn Acheson
Sales Director, Clearview Windows
United States·Transport and logistics·11 to 50 employees
3.0
Aug 19, 2024
Verified userUsed 1 to 2 years
Estimating needs real setup before it pays
It is a Windows application and it looks like one from a decade ago. Our younger PMs comment on it. Then they use it, because it answers questions nothing else answers.
Pros
Retainage tracked on both receivables and payables
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Yara Thornton
Studio Director, Fairview Veterinary
United States·Marketing·1 to 10 employees
4.0
Aug 11, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
AIA billing without a spreadsheet
AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.
Pros
Committed cost visibility before invoices arrive
Cons
Support quality is inconsistent across the channel
United States
Canada