QuickBooks could not answer the only question that mattered
Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.
Pros
Real time job costing that answers the only question
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Jamal Rooney
Owner, Maplewood Childcare
United States·Hospitality·1 to 10 employees
5.0
Aug 1, 2025
Used 2 or more years
QuickBooks could not answer the only question that mattered
QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.
Pros
Committed cost visibility before invoices arrive
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Theo Eberhardt
Practice Manager, Summit Physio
Other·Retail·51 to 200 employees
5.0
May 25, 2025
Verified userUsed 2 or more years
We finally know if a job is making money
AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.
Pros
Cost to complete that is calculated, not guessed
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Amara Mahoney
Managing Partner, Summit Physio
Other·Manufacturing·11 to 50 employees
5.0
Apr 20, 2025
Used 2 or more years
Retainage tracked on both sides at last
Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.
Pros
AIA G702 and G703 progress billing built in
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Danielle Silva
Accountant, Granite Peak Roofing
United States·Real estate·1 to 10 employees
5.0
Sep 3, 2024
Used 2 or more years
Committed costs changed how we bid
Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.
Pros
Certified payroll for prevailing wage work
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Trevor Kowalski
Chief of Staff, Maplewood Childcare
Canada·Financial services·1 to 10 employees
4.0
Apr 30, 2026
Verified userUsed 2 or more years
We finally know if a job is making money
Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.
Pros
Retainage tracked on both receivables and payables
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Vincent Bernard
Accountant, Vertex Machine Works
United States·Nonprofit·11 to 50 employees
5.0
Feb 8, 2026
Used 1 to 2 years
Committed costs changed how we bid
Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.
Pros
Certified payroll for prevailing wage work
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Bethany Hendricks
Practice Manager, Harborline Supply
Canada·Hospitality·201 to 500 employees
4.0
Sep 1, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
We finally know if a job is making money
AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.
Pros
Cost to complete that is calculated, not guessed
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Delia Prescott
Operations Manager, Lantern Creative
Canada·Retail·1 to 10 employees
4.0
Jul 20, 2024
LinkedIn confirmedUsed less than 6 months
QuickBooks could not answer the only question that mattered
Cost to complete is real here, not a guess. My PMs see margin erosion in week three and can actually do something about it.
Pros
Certified payroll for prevailing wage work
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Franklin Nasser
Finance Manager, Ironwood Fabrication
United States·Legal·51 to 200 employees
5.0
Jan 29, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Committed costs changed how we bid
Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.
Pros
Real time job costing that answers the only question
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Uma Vaughn
People Operations Lead, Fairview Veterinary
United States·Retail·51 to 200 employees
5.0
Dec 5, 2025
LinkedIn confirmedUsed 2 or more years
We finally know if a job is making money
Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.
Pros
Retainage tracked on both receivables and payables
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Zachary Fry
People Operations Lead, Granite Peak Roofing
United States·Ecommerce·51 to 200 employees
4.0
Sep 29, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Certified payroll stopped being a nightmare
Cost to complete is real here, not a guess. My PMs see margin erosion in week three and can actually do something about it.
Pros
Committed cost visibility before invoices arrive
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Theo Tran
Controller, Prairie Rose Bakery
United States·Marketing·1 to 10 employees
4.0
Jun 22, 2025
Verified userUsed 2 or more years
QuickBooks could not answer the only question that mattered
Cost to complete is real here, not a guess. My PMs see margin erosion in week three and can actually do something about it.
Pros
Committed cost visibility before invoices arrive
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Anika Mensah
Head of Operations, Hillcrest Family Clinic
Canada·Hospitality·11 to 50 employees
4.0
Jul 5, 2026
LinkedIn confirmedUsed 6 to 12 months
Committed costs changed how we bid
AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.
Pros
Real time job costing that answers the only question
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Willa Doyle
VP of Sales, Copper Mountain Brewing
Canada·Software·1 to 10 employees
3.0
Apr 3, 2026
Verified userUsed 6 to 12 months
Estimating needs real setup before it pays
It is a Windows application and it looks like one from a decade ago. Our younger PMs comment on it. Then they use it, because it answers questions nothing else answers.
Pros
Retainage tracked on both receivables and payables
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 12, 2026
Thank you for the feedback. We know field access matters to contractors and we would welcome the chance to show you the mobile options available. Please reach out to your Sage partner.
16 found this helpful
Samuel Ashford
Practice Manager, Falcon Ridge Landscaping
United States·Professional services·1 to 10 employees
3.0
Dec 1, 2025
LinkedIn confirmedUsed 1 to 2 years
Estimating needs real setup before it pays
The estimating module is powerful and it needs weeks of setup with your own assemblies and costs before it earns its place. We nearly abandoned it in month two. A year in it is the thing we would not give up.
Pros
AIA G702 and G703 progress billing built in
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 6, 2025
Thank you for the feedback. We know field access matters to contractors and we would welcome the chance to show you the mobile options available. Please reach out to your Sage partner.
16 found this helpful
Quinn Choi
Practice Manager, Ironwood Fabrication
Canada·Marketing·11 to 50 employees
5.0
Oct 17, 2024
Verified userUsed 2 or more years
We finally know if a job is making money
Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.
Pros
Certified payroll for prevailing wage work
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Tanya Rooney
Chief of Staff, Trailhead Bicycles
United States·Healthcare·201 to 500 employees
2.0
Aug 21, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Support depends on who picks up
The learning curve is steeper than the sales process suggested. Our bookkeeper of fifteen years struggled for two months and seriously considered leaving. It came right, and it was a genuinely difficult quarter.
Pros
Committed cost visibility before invoices arrive
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Kevin Ellsworth
Sales Director, Redbrick Property Group
United States·Education·1 to 10 employees
3.0
Jul 7, 2026
LinkedIn confirmedUsed less than 6 months
Estimating needs real setup before it pays
Implementation was three months and genuinely hard. Our data was a mess and the chart of accounts had to be rebuilt for job costing. Worth it, and nobody told us how much of the work would be ours.
Pros
AIA G702 and G703 progress billing built in
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Aaron Prescott
Project Manager, Copper Mountain Brewing
United States·Healthcare·500+ employees
2.0
Sep 15, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The field experience does not exist
Our superintendents cannot use it on site in any meaningful way, so daily logs and time still come in on paper and get keyed by the office. That is a whole job that should not exist in 2026 and it is the single biggest gap.
Pros
Retainage tracked on both receivables and payables
United States
Canada