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Sage 100 Contractor reviews

3.6(236 reviews)
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Showing 141 to 160 of 236 reviews

Vanessa Kirkwood

People Operations Lead, Willow & Ash Salons

CanadaMarketing11 to 50 employees

2.0

Jun 30, 2026

Verified userUsed 1 to 2 years

The field experience does not exist

Our superintendents cannot use it on site in any meaningful way, so daily logs and time still come in on paper and get keyed by the office. That is a whole job that should not exist in 2026 and it is the single biggest gap.

Pros

Real time job costing that answers the only question

Cons

Support quality is inconsistent across the channel

Ease of use
Value for money
Customer service
Functionality
8 found this helpful

Ravi Acheson

Accountant, Bluewater Consulting

United StatesFinancial services11 to 50 employees

3.0

May 18, 2026

Verified userLinkedIn confirmedUsed 6 to 12 months

Windows software in a mobile industry

Implementation was three months and genuinely hard. Our data was a mess and the chart of accounts had to be rebuilt for job costing. Worth it, and nobody told us how much of the work would be ours.

Pros

Retainage tracked on both receivables and payables

Cons

Implementation is a real project with real internal work

Ease of use
Value for money
Customer service
Functionality
8 found this helpful

Bianca Ibarra

Director of Finance, Northgate Logistics

United StatesSoftware1 to 10 employees

3.0

Jan 14, 2026

Verified userLinkedIn confirmedUsed 6 to 12 months

Built for the office, not the field

It is a Windows application and it looks like one from a decade ago. Our younger PMs comment on it. Then they use it, because it answers questions nothing else answers.

Pros

Real time job costing that answers the only question

Cons

Estimating needs weeks of setup to be useful

Ease of use
Value for money
Customer service
Functionality
8 found this helpful

Esther Rooney

People Operations Lead, Trailhead Bicycles

United StatesSoftware201 to 500 employees

3.0

Jan 8, 2025

Verified userLinkedIn confirmedUsed 2 or more years

Windows software in a mobile industry

Implementation was three months and genuinely hard. Our data was a mess and the chart of accounts had to be rebuilt for job costing. Worth it, and nobody told us how much of the work would be ours.

Pros

Cost to complete that is calculated, not guessed

Cons

Field and mobile experience is effectively absent

Ease of use
Value for money
Customer service
Functionality

Response from the vendorJan 15, 2025

We appreciate you sharing this and we are sorry about the inconsistent support experience. If you provide your case numbers we will review them.

8 found this helpful

Willa Jimenez

Controller, Fairview Veterinary

United StatesHealthcare1 to 10 employees

3.0

Dec 11, 2024

LinkedIn confirmedUsed 1 to 2 years

Built for the office, not the field

Implementation was three months and genuinely hard. Our data was a mess and the chart of accounts had to be rebuilt for job costing. Worth it, and nobody told us how much of the work would be ours.

Pros

AIA G702 and G703 progress billing built in

Cons

Field and mobile experience is effectively absent

Ease of use
Value for money
Customer service
Functionality

Response from the vendorDec 22, 2024

We appreciate you sharing this and we are sorry about the inconsistent support experience. If you provide your case numbers we will review them.

8 found this helpful

Cormac Winters

Project Manager, Willow & Ash Salons

CanadaEducation1 to 10 employees

4.0

Dec 10, 2024

LinkedIn confirmedUsed 1 to 2 years

QuickBooks could not answer the only question that mattered

QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.

Pros

Cost to complete that is calculated, not guessed

Cons

Estimating needs weeks of setup to be useful

Ease of use
Value for money
Customer service
Functionality
8 found this helpful

Warren Bernard

Chief of Staff, Beacon Legal Partners

CanadaConstruction1 to 10 employees

5.0

Aug 29, 2024

Verified userUsed less than 6 months

QuickBooks could not answer the only question that mattered

Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.

Pros

Committed cost visibility before invoices arrive

Cons

Support quality is inconsistent across the channel

Ease of use
Value for money
Customer service
Functionality
8 found this helpful

Rosalind Espinoza

Founder, Maplewood Childcare

United StatesProfessional services500+ employees

2.0

Mar 30, 2026

LinkedIn confirmedUsed 2 or more years

The field experience does not exist

The learning curve is steeper than the sales process suggested. Our bookkeeper of fifteen years struggled for two months and seriously considered leaving. It came right, and it was a genuinely difficult quarter.

Pros

Retainage tracked on both receivables and payables

Cons

Estimating needs weeks of setup to be useful

Ease of use
Value for money
Customer service
Functionality
7 found this helpful

Denise Boucher

Finance Manager, Falcon Ridge Landscaping

United StatesReal estate11 to 50 employees

4.0

Dec 3, 2025

Verified userUsed less than 6 months

AIA billing without a spreadsheet

Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.

Pros

Cost to complete that is calculated, not guessed

Cons

Support quality is inconsistent across the channel

Ease of use
Value for money
Customer service
Functionality
7 found this helpful

Priya Moreau

General Manager, Ironwood Fabrication

United StatesTransport and logistics500+ employees

4.0

May 28, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

Certified payroll stopped being a nightmare

Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.

Pros

AIA G702 and G703 progress billing built in

Cons

Implementation is a real project with real internal work

Ease of use
Value for money
Customer service
Functionality
7 found this helpful

Wren Pemberton

Finance Manager, Ironwood Fabrication

United StatesMarketing1 to 10 employees

4.0

May 20, 2025

Verified userUsed 2 or more years

QuickBooks could not answer the only question that mattered

QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.

Pros

Retainage tracked on both receivables and payables

Cons

Estimating needs weeks of setup to be useful

Ease of use
Value for money
Customer service
Functionality
7 found this helpful

Ravi Leclerc

Sales Director, Coastline Outfitters

United StatesAccounting1 to 10 employees

5.0

May 18, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

Retainage tracked on both sides at last

AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.

Pros

Cost to complete that is calculated, not guessed

Cons

Support quality is inconsistent across the channel

Ease of use
Value for money
Customer service
Functionality
7 found this helpful

Amelia Petrov

Finance Manager, Ironwood Fabrication

CanadaConstruction51 to 200 employees

3.0

Apr 24, 2025

Verified userLinkedIn confirmedUsed less than 6 months

Great once you are through implementation

It is a Windows application and it looks like one from a decade ago. Our younger PMs comment on it. Then they use it, because it answers questions nothing else answers.

Pros

Real time job costing that answers the only question

Cons

Field and mobile experience is effectively absent

Ease of use
Value for money
Customer service
Functionality
7 found this helpful

Celeste Boateng

Controller, Silverbirch Accounting

CanadaEcommerce1 to 10 employees

4.0

Nov 21, 2024

Verified userUsed 2 or more years

AIA billing without a spreadsheet

Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.

Pros

Committed cost visibility before invoices arrive

Cons

Field and mobile experience is effectively absent

Ease of use
Value for money
Customer service
Functionality
7 found this helpful

Cormac Brennan

Finance Manager, Foundry Road Studios

United StatesManufacturing1 to 10 employees

3.0

Oct 28, 2024

Verified userLinkedIn confirmedUsed 2 or more years

Great once you are through implementation

The estimating module is powerful and it needs weeks of setup with your own assemblies and costs before it earns its place. We nearly abandoned it in month two. A year in it is the thing we would not give up.

Pros

Cost to complete that is calculated, not guessed

Cons

Interface is dated Windows software

Ease of use
Value for money
Customer service
Functionality
7 found this helpful

Leonard Hollis

Head of Operations, Meridian Dental Group

United StatesSoftware1 to 10 employees

2.0

Sep 16, 2024

Verified userLinkedIn confirmedUsed 2 or more years

Steeper than we were told

The learning curve is steeper than the sales process suggested. Our bookkeeper of fifteen years struggled for two months and seriously considered leaving. It came right, and it was a genuinely difficult quarter.

Pros

Cost to complete that is calculated, not guessed

Cons

Interface is dated Windows software

Ease of use
Value for money
Customer service
Functionality
7 found this helpful

Wesley Larkin

Bookkeeper, Harborline Supply

CanadaLegal1 to 10 employees

2.0

Jul 30, 2024

Verified userUsed 1 to 2 years

The field experience does not exist

Support quality varies enormously depending on who you get and whether you go through Sage or the partner. One call solved a payroll issue in ten minutes. The next took nine days for something simpler. That inconsistency is hard to plan around.

Pros

Real time job costing that answers the only question

Cons

Interface is dated Windows software

Ease of use
Value for money
Customer service
Functionality

Response from the vendorAug 7, 2024

We appreciate you sharing this and we are sorry about the inconsistent support experience. If you provide your case numbers we will review them.

7 found this helpful

Jasmine Acheson

HR Manager, Silverbirch Accounting

CanadaNonprofit51 to 200 employees

4.0

May 24, 2026

Verified userLinkedIn confirmedUsed 6 to 12 months

Retainage tracked on both sides at last

Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.

Pros

Committed cost visibility before invoices arrive

Cons

Implementation is a real project with real internal work

Ease of use
Value for money
Customer service
Functionality
6 found this helpful

Malcolm Vargas

Finance Manager, Tidewater Marine Services

United StatesHealthcare1 to 10 employees

4.0

Jan 8, 2026

LinkedIn confirmedUsed 1 to 2 years

QuickBooks could not answer the only question that mattered

Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.

Pros

AIA G702 and G703 progress billing built in

Cons

Estimating needs weeks of setup to be useful

Ease of use
Value for money
Customer service
Functionality
6 found this helpful

Quentin Alvarado

Founder, Prairie Rose Bakery

United StatesHealthcare201 to 500 employees

4.0

Dec 10, 2025

LinkedIn confirmedUsed 2 or more years

Retainage tracked on both sides at last

QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.

Pros

AIA G702 and G703 progress billing built in

Cons

Field and mobile experience is effectively absent

Ease of use
Value for money
Customer service
Functionality
6 found this helpful