New staff take about two months to become useful. The screens are dense and the terminology is from another era. Once they are through it they are fast, but the ramp is real.
Pros
Modular licensing, buy only what you use
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Tanya Bhatt
Controller, Coastline Outfitters
United States·Real estate·11 to 50 employees
3.0
Jan 3, 2025
Verified userLinkedIn confirmedUsed 2 or more years
The cloud version is a hosted desktop
Sage 100 Cloud is the same application on somebody else's server. That is fine and it is not what most people mean by cloud. Set expectations accordingly.
Pros
Lot and serial traceability that survives a recall
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Ingrid Bernard
Managing Partner, Copper Mountain Brewing
United States·Professional services·11 to 50 employees
5.0
Apr 15, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
A lot of ERP for a small manufacturer
The modular thing is real. We are a distributor so we took inventory and purchasing and skipped work orders entirely, and the license reflects that. Every cloud ERP wanted to sell us the whole suite.
Pros
Lot and serial traceability that survives a recall
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Adrian Forsythe
Practice Manager, Trailhead Bicycles
United States·Healthcare·1 to 10 employees
5.0
Feb 26, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Lot traceability answered a recall in an hour
We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Extremely stable after decades in the market
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Paige Choi
Bookkeeper, Redbrick Property Group
Canada·Hospitality·11 to 50 employees
4.0
Feb 15, 2026
LinkedIn confirmedUsed 1 to 2 years
Our partner made it excellent
The modular thing is real. We are a distributor so we took inventory and purchasing and skipped work orders entirely, and the license reflects that. Every cloud ERP wanted to sell us the whole suite.
Pros
Strong US sales tax handling with Avalara
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Adele Beaumont
People Operations Lead, Maplewood Childcare
Other·Education·201 to 500 employees
4.0
Jan 25, 2026
Verified userUsed less than 6 months
Modular licensing meant we bought what we use
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Extremely stable after decades in the market
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Zachary Vaughn
Finance Manager, Trailhead Bicycles
United States·Manufacturing·11 to 50 employees
5.0
Jan 17, 2026
Used 1 to 2 years
Landed cost finally reflects reality
Our reseller knew our industry, configured it around how we actually work, and the project came in near the estimate. I have since learned how unusual that is.
Pros
Landed cost tracking that reflects reality
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Carmen Villanueva
Operations Manager, Hillcrest Family Clinic
United States·Marketing·1 to 10 employees
4.0
Jun 11, 2025
Used 2 or more years
Modular licensing meant we bought what we use
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Strong US sales tax handling with Avalara
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Gabriel Lambert
Office Manager, Northgate Logistics
United States·Accounting·11 to 50 employees
3.0
Jul 17, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Capable, dated, and reporting costs extra
Anything past the standard reports means Crystal Reports or a third party tool. That was not in the original quote and it is a real ongoing cost. Budget for it before you sign, not after.
Pros
Modular licensing, buy only what you use
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJul 21, 2024
We appreciate you taking the time. We are sorry about the support delay, which is not the standard we aim for. If you share your case reference we will make sure it is reviewed.
13 found this helpful
Elena Radcliffe
Bookkeeper, Blackstone Contracting
United States·Construction·201 to 500 employees
4.0
Jun 8, 2026
Verified userUsed 6 to 12 months
Lot traceability answered a recall in an hour
Landed cost including freight and duty lands on the item properly, so our margins are actually our margins. We were guessing before and we were guessing wrong.
Pros
Lot and serial traceability that survives a recall
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Harold Wesley
Practice Manager, Beacon Legal Partners
United States·Education·11 to 50 employees
3.0
Sep 16, 2025
Used 6 to 12 months
Capable, dated, and reporting costs extra
New staff take about two months to become useful. The screens are dense and the terminology is from another era. Once they are through it they are fast, but the ramp is real.
Pros
Lot and serial traceability that survives a recall
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
Response from the vendorSep 25, 2025
We appreciate you taking the time. We are sorry about the support delay, which is not the standard we aim for. If you share your case reference we will make sure it is reviewed.
12 found this helpful
Neil Radcliffe
Head of Operations, Aurora Print House
United States·Professional services·500+ employees
4.0
Aug 26, 2024
Verified userUsed 6 to 12 months
Lot traceability answered a recall in an hour
Our reseller knew our industry, configured it around how we actually work, and the project came in near the estimate. I have since learned how unusual that is.
Pros
Genuine manufacturing depth at a mid market price
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Erin Vaughn
Director of Finance, Vertex Machine Works
United States·Software·1 to 10 employees
4.0
Nov 23, 2025
Verified userUsed 6 to 12 months
Modular licensing meant we bought what we use
The modular thing is real. We are a distributor so we took inventory and purchasing and skipped work orders entirely, and the license reflects that. Every cloud ERP wanted to sell us the whole suite.
Pros
Lot and serial traceability that survives a recall
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Emilio Kessler
Studio Director, Blackstone Contracting
Canada·Financial services·11 to 50 employees
4.0
Apr 16, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Modular licensing meant we bought what we use
Landed cost including freight and duty lands on the item properly, so our margins are actually our margins. We were guessing before and we were guessing wrong.
Pros
Genuine manufacturing depth at a mid market price
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Renee Tremblay
General Manager, Ironwood Fabrication
United States·Legal·11 to 50 employees
3.0
Mar 4, 2025
Verified userUsed 6 to 12 months
You are buying a reseller, not software
Sage 100 Cloud is the same application on somebody else's server. That is fine and it is not what most people mean by cloud. Set expectations accordingly.
Pros
Strong US sales tax handling with Avalara
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Kyle Schneider
Operations Manager, Coastline Outfitters
United States·Nonprofit·201 to 500 employees
4.0
Dec 3, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Modular licensing meant we bought what we use
We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Extremely stable after decades in the market
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Harold Jimenez
Chief of Staff, Kestrel Analytics
United States·Transport and logistics·11 to 50 employees
5.0
Nov 27, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Lot traceability answered a recall in an hour
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
Pros
Landed cost tracking that reflects reality
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Anika Fairbanks
Operations Manager, Copper Mountain Brewing
United States·Education·1 to 10 employees
3.0
Nov 13, 2024
LinkedIn confirmedUsed 1 to 2 years
The cloud version is a hosted desktop
Anything past the standard reports means Crystal Reports or a third party tool. That was not in the original quote and it is a real ongoing cost. Budget for it before you sign, not after.
Pros
Lot and serial traceability that survives a recall
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Elliot Zamora
Chief of Staff, Cedar & Vine Interiors
United States·Financial services·51 to 200 employees
3.0
Nov 9, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
The cloud version is a hosted desktop
Anything past the standard reports means Crystal Reports or a third party tool. That was not in the original quote and it is a real ongoing cost. Budget for it before you sign, not after.
Pros
Lot and serial traceability that survives a recall
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Julius Zielinski
Office Manager, Aurora Print House
United States·Financial services·51 to 200 employees
5.0
Jul 27, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Lot traceability answered a recall in an hour
We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
United States
Canada