New staff take about two months to become useful. The screens are dense and the terminology is from another era. Once they are through it they are fast, but the ramp is real.
Pros
Lot and serial traceability that survives a recall
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Jorge Kirkwood
Operations Manager, Cedar & Vine Interiors
Canada·Transport and logistics·500+ employees
3.0
Feb 12, 2025
Used 2 or more years
The cloud version is a hosted desktop
New staff take about two months to become useful. The screens are dense and the terminology is from another era. Once they are through it they are fast, but the ramp is real.
Pros
Genuine manufacturing depth at a mid market price
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Wren Rooney
Owner, Trailhead Bicycles
United States·Legal·1 to 10 employees
4.0
Jun 17, 2026
LinkedIn confirmedUsed 1 to 2 years
Modular licensing meant we bought what we use
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Strong US sales tax handling with Avalara
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Amara Ortiz
Chief of Staff, Northgate Logistics
United States·Financial services·201 to 500 employees
5.0
Jun 8, 2026
LinkedIn confirmedUsed 6 to 12 months
Twenty two years and it still runs the plant
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Extremely stable after decades in the market
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Yosef Desai
Owner, Vertex Machine Works
United States·Hospitality·1 to 10 employees
3.0
May 22, 2026
Verified userLinkedIn confirmedUsed 2 or more years
The cloud version is a hosted desktop
The single most important decision is your partner, not the product. Same software, wildly different outcomes. Ask for references in your industry and actually call them, because Sage will not implement this and whoever does becomes your experience of it.
Pros
Extremely stable after decades in the market
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Farida Haugen
Chief of Staff, Coastline Outfitters
United States·Transport and logistics·51 to 200 employees
3.0
May 9, 2026
Verified userUsed 2 or more years
Good ERP, long onboarding
The single most important decision is your partner, not the product. Same software, wildly different outcomes. Ask for references in your industry and actually call them, because Sage will not implement this and whoever does becomes your experience of it.
Pros
Lot and serial traceability that survives a recall
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 13, 2026
We appreciate you taking the time. We are sorry about the support delay, which is not the standard we aim for. If you share your case reference we will make sure it is reviewed.
9 found this helpful
Kendra Kovac
VP of Sales, Willow & Ash Salons
United States·Healthcare·1 to 10 employees
3.0
Apr 9, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
You are buying a reseller, not software
New staff take about two months to become useful. The screens are dense and the terminology is from another era. Once they are through it they are fast, but the ramp is real.
Pros
Extremely stable after decades in the market
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Oscar Kaur
Office Manager, Foundry Road Studios
United States·Marketing·51 to 200 employees
5.0
Feb 12, 2026
Verified userLinkedIn confirmedUsed 2 or more years
A lot of ERP for a small manufacturer
Our reseller knew our industry, configured it around how we actually work, and the project came in near the estimate. I have since learned how unusual that is.
Pros
Landed cost tracking that reflects reality
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Mireille Menon
Practice Manager, Granite Peak Roofing
United States·Nonprofit·11 to 50 employees
4.0
Jul 28, 2025
Verified userLinkedIn confirmedUsed 2 or more years
A lot of ERP for a small manufacturer
Our reseller knew our industry, configured it around how we actually work, and the project came in near the estimate. I have since learned how unusual that is.
Pros
Modular licensing, buy only what you use
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Ibrahim Lin
Chief of Staff, Northgate Logistics
Canada·Construction·11 to 50 employees
4.0
Dec 17, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
A lot of ERP for a small manufacturer
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
Pros
Strong US sales tax handling with Avalara
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Yasmin Ponce
Sales Director, Copper Mountain Brewing
United States·Software·1 to 10 employees
5.0
Aug 23, 2024
Verified userUsed 1 to 2 years
A lot of ERP for a small manufacturer
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
Pros
Landed cost tracking that reflects reality
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Grace Goldberg
Studio Director, Meridian Dental Group
United States·Transport and logistics·1 to 10 employees
5.0
Jul 12, 2024
Verified userUsed 1 to 2 years
A lot of ERP for a small manufacturer
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Lot and serial traceability that survives a recall
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Cormac Novak
Director of Finance, Silverbirch Accounting
United States·Construction·1 to 10 employees
5.0
Jul 7, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Our partner made it excellent
Landed cost including freight and duty lands on the item properly, so our margins are actually our margins. We were guessing before and we were guessing wrong.
Pros
Strong US sales tax handling with Avalara
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Trisha Broadbent
Bookkeeper, Harborline Supply
Other·Real estate·11 to 50 employees
5.0
May 14, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Our partner made it excellent
The modular thing is real. We are a distributor so we took inventory and purchasing and skipped work orders entirely, and the license reflects that. Every cloud ERP wanted to sell us the whole suite.
Pros
Extremely stable after decades in the market
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Nolan Grimaldi
Practice Manager, Fairview Veterinary
United States·Marketing·51 to 200 employees
3.0
Dec 5, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Good ERP, long onboarding
Anything past the standard reports means Crystal Reports or a third party tool. That was not in the original quote and it is a real ongoing cost. Budget for it before you sign, not after.
Pros
Genuine manufacturing depth at a mid market price
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 17, 2025
Thank you for the feedback. Sage 100 is delivered through our partner network, and we take reports about implementation experience seriously. Please contact us with your project details so we can review what happened.
8 found this helpful
Fiona Xu
Project Manager, Beacon Legal Partners
United States·Legal·1 to 10 employees
5.0
Oct 5, 2025
Used 6 to 12 months
A lot of ERP for a small manufacturer
We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Modular licensing, buy only what you use
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Amara Flanagan
Studio Director, Redbrick Property Group
United States·Legal·11 to 50 employees
1.0
Apr 25, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Support escalation took three weeks
Every change beyond a setting needs a developer who knows the product, and they are not cheap or plentiful. We have a queue of small improvements we will never make because each one is a quote.
Pros
Genuine manufacturing depth at a mid market price
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Erin Flanagan
Accountant, Vertex Machine Works
United States·Education·11 to 50 employees
5.0
Jan 3, 2025
Verified userLinkedIn confirmedUsed less than 6 months
A lot of ERP for a small manufacturer
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Modular licensing, buy only what you use
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Portia Alvarado
Managing Partner, Summit Physio
United States·Ecommerce·11 to 50 employees
5.0
Apr 14, 2026
LinkedIn confirmedUsed 6 to 12 months
Our partner made it excellent
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Modular licensing, buy only what you use
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Katya Kaur
Chief of Staff, Foundry Road Studios
United States·Transport and logistics·11 to 50 employees
4.0
Mar 8, 2026
LinkedIn confirmedUsed 2 or more years
Twenty two years and it still runs the plant
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
United States
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