United States·Financial services·11 to 50 employees
1.0
Oct 14, 2025
Verified userUsed less than 6 months
Customization means a developer and a bill
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Genuine manufacturing depth at a mid market price
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Otis Prescott
Chief of Staff, Ironwood Fabrication
United States·Real estate·1 to 10 employees
4.0
Apr 10, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Lot traceability answered a recall in an hour
The modular thing is real. We are a distributor so we took inventory and purchasing and skipped work orders entirely, and the license reflects that. Every cloud ERP wanted to sell us the whole suite.
Pros
Landed cost tracking that reflects reality
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Giselle Calloway
Managing Partner, Hillcrest Family Clinic
United States·Transport and logistics·11 to 50 employees
1.0
Dec 25, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Customization means a developer and a bill
Our first reseller configured it wrong, left mid project, and we paid a second firm to redo most of it. Eighteen months and roughly triple the budget. The software was never the problem. The channel was, and nobody warns you how much of your outcome rides on it.
Pros
Strong US sales tax handling with Avalara
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Aaron Kowalski
General Manager, Vertex Machine Works
United States·Nonprofit·11 to 50 employees
2.0
Aug 1, 2024
Used 1 to 2 years
Customization means a developer and a bill
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Extremely stable after decades in the market
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Trevor Pyne
Accountant, Prairie Rose Bakery
United States·Construction·51 to 200 employees
3.0
May 18, 2026
Used 2 or more years
The cloud version is a hosted desktop
New staff take about two months to become useful. The screens are dense and the terminology is from another era. Once they are through it they are fast, but the ramp is real.
Pros
Strong US sales tax handling with Avalara
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Warren Larkin
Office Manager, Beacon Legal Partners
Other·Ecommerce·51 to 200 employees
1.0
Mar 13, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Our implementation partner sank the project
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Modular licensing, buy only what you use
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Esther Hutchins
Director of Finance, Northgate Logistics
United States·Healthcare·51 to 200 employees
5.0
Feb 22, 2026
Verified userUsed 1 to 2 years
Landed cost finally reflects reality
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Genuine manufacturing depth at a mid market price
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Vanessa Fry
Director of Finance, Willow & Ash Salons
United States·Healthcare·1 to 10 employees
3.0
Oct 23, 2025
Verified userUsed 6 to 12 months
Capable, dated, and reporting costs extra
The single most important decision is your partner, not the product. Same software, wildly different outcomes. Ask for references in your industry and actually call them, because Sage will not implement this and whoever does becomes your experience of it.
Pros
Extremely stable after decades in the market
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Zachary Buchanan
Bookkeeper, Blackstone Contracting
United States·Nonprofit·51 to 200 employees
4.0
Aug 20, 2025
Verified userUsed 1 to 2 years
Twenty two years and it still runs the plant
We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Genuine manufacturing depth at a mid market price
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Aaron Lambert
Director of Finance, Lantern Creative
United States·Software·11 to 50 employees
4.0
May 18, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Twenty two years and it still runs the plant
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
Pros
Modular licensing, buy only what you use
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Rashid Bell
Bookkeeper, Copper Mountain Brewing
Canada·Construction·1 to 10 employees
3.0
Mar 12, 2025
LinkedIn confirmedUsed 1 to 2 years
You are buying a reseller, not software
Anything past the standard reports means Crystal Reports or a third party tool. That was not in the original quote and it is a real ongoing cost. Budget for it before you sign, not after.
Pros
Lot and serial traceability that survives a recall
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMar 16, 2025
We appreciate you taking the time. We are sorry about the support delay, which is not the standard we aim for. If you share your case reference we will make sure it is reviewed.
6 found this helpful
Lorena Ashford
VP of Sales, Cedar & Vine Interiors
United States·Retail·1 to 10 employees
3.0
Mar 3, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Capable, dated, and reporting costs extra
New staff take about two months to become useful. The screens are dense and the terminology is from another era. Once they are through it they are fast, but the ramp is real.
Pros
Strong US sales tax handling with Avalara
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Sofia Vasquez
Controller, Summit Physio
United States·Hospitality·51 to 200 employees
4.0
Feb 15, 2025
Verified userLinkedIn confirmedUsed 2 or more years
A lot of ERP for a small manufacturer
The modular thing is real. We are a distributor so we took inventory and purchasing and skipped work orders entirely, and the license reflects that. Every cloud ERP wanted to sell us the whole suite.
Pros
Extremely stable after decades in the market
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Sarah Castellanos
Managing Partner, Blackstone Contracting
United States·Manufacturing·1 to 10 employees
5.0
Jul 25, 2024
LinkedIn confirmedUsed 1 to 2 years
Our partner made it excellent
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Landed cost tracking that reflects reality
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Oscar Rasmussen
Project Manager, Kestrel Analytics
Canada·Financial services·1 to 10 employees
1.0
Jul 5, 2026
Verified userUsed 6 to 12 months
Our implementation partner sank the project
Every change beyond a setting needs a developer who knows the product, and they are not cheap or plentiful. We have a queue of small improvements we will never make because each one is a quote.
Pros
Genuine manufacturing depth at a mid market price
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Giselle Ishikawa
Controller, Hillcrest Family Clinic
Canada·Accounting·1 to 10 employees
4.0
Jan 22, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Landed cost finally reflects reality
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
Pros
Extremely stable after decades in the market
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Douglas Forsythe
Founder, Lantern Creative
United States·Software·201 to 500 employees
3.0
Nov 9, 2025
LinkedIn confirmedUsed 1 to 2 years
Good ERP, long onboarding
The single most important decision is your partner, not the product. Same software, wildly different outcomes. Ask for references in your industry and actually call them, because Sage will not implement this and whoever does becomes your experience of it.
Pros
Strong US sales tax handling with Avalara
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Rosalind Ibarra
Head of Operations, Copper Mountain Brewing
United States·Real estate·1 to 10 employees
3.0
May 31, 2025
Verified userLinkedIn confirmedUsed less than 6 months
The cloud version is a hosted desktop
Sage 100 Cloud is the same application on somebody else's server. That is fine and it is not what most people mean by cloud. Set expectations accordingly.
Pros
Modular licensing, buy only what you use
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Patrick Ellsworth
People Operations Lead, Maplewood Childcare
United States·Professional services·1 to 10 employees
4.0
May 11, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Modular licensing meant we bought what we use
Our reseller knew our industry, configured it around how we actually work, and the project came in near the estimate. I have since learned how unusual that is.
Pros
Modular licensing, buy only what you use
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Genevieve Calloway
Chief of Staff, Meridian Dental Group
Canada·Education·1 to 10 employees
5.0
Mar 17, 2025
Used 1 to 2 years
Twenty two years and it still runs the plant
Our reseller knew our industry, configured it around how we actually work, and the project came in near the estimate. I have since learned how unusual that is.
United States
Canada