Verified userLinkedIn confirmedUsed less than 6 months
The cloud version is a hosted desktop
Anything past the standard reports means Crystal Reports or a third party tool. That was not in the original quote and it is a real ongoing cost. Budget for it before you sign, not after.
Pros
Genuine manufacturing depth at a mid market price
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Franklin Delgado
Finance Manager, Granite Peak Roofing
Other·Nonprofit·1 to 10 employees
1.0
Dec 31, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Customization means a developer and a bill
Our first reseller configured it wrong, left mid project, and we paid a second firm to redo most of it. Eighteen months and roughly triple the budget. The software was never the problem. The channel was, and nobody warns you how much of your outcome rides on it.
Pros
Modular licensing, buy only what you use
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Olivia Dashwood
Managing Partner, Cedar & Vine Interiors
Canada·Nonprofit·11 to 50 employees
4.0
Dec 14, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Our partner made it excellent
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Strong US sales tax handling with Avalara
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Douglas Yoon
Owner, Trailhead Bicycles
United States·Real estate·51 to 200 employees
4.0
Oct 25, 2024
Verified userUsed 1 to 2 years
Modular licensing meant we bought what we use
Our reseller knew our industry, configured it around how we actually work, and the project came in near the estimate. I have since learned how unusual that is.
Pros
Landed cost tracking that reflects reality
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Adele Ibarra
Sales Director, Summit Physio
United States·Hospitality·11 to 50 employees
3.0
Aug 29, 2024
Verified userUsed 6 to 12 months
Capable, dated, and reporting costs extra
Anything past the standard reports means Crystal Reports or a third party tool. That was not in the original quote and it is a real ongoing cost. Budget for it before you sign, not after.
Pros
Lot and serial traceability that survives a recall
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Miguel Tran
Finance Manager, Bluewater Consulting
United States·Marketing·1 to 10 employees
2.0
Mar 20, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Customization means a developer and a bill
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Strong US sales tax handling with Avalara
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Rashid Emerson
Director of Finance, Northgate Logistics
United States·Ecommerce·1 to 10 employees
5.0
Dec 8, 2025
Verified userUsed less than 6 months
Twenty two years and it still runs the plant
The modular thing is real. We are a distributor so we took inventory and purchasing and skipped work orders entirely, and the license reflects that. Every cloud ERP wanted to sell us the whole suite.
Pros
Modular licensing, buy only what you use
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Giselle Acheson
Project Manager, Blackstone Contracting
United States·Healthcare·11 to 50 employees
2.0
Sep 29, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Support escalation took three weeks
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Lot and serial traceability that survives a recall
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Esther Goldberg
Director of Finance, Summit Physio
United States·Professional services·1 to 10 employees
4.0
Aug 17, 2024
Verified userUsed 6 to 12 months
Our partner made it excellent
We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Extremely stable after decades in the market
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Esther Kaur
Chief of Staff, Cedar & Vine Interiors
Canada·Hospitality·500+ employees
5.0
Jul 29, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Modular licensing meant we bought what we use
Landed cost including freight and duty lands on the item properly, so our margins are actually our margins. We were guessing before and we were guessing wrong.
Pros
Genuine manufacturing depth at a mid market price
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Brendan Vaughn
Sales Director, Bluewater Consulting
Canada·Legal·1 to 10 employees
2.0
Jul 24, 2024
Used 6 to 12 months
Customization means a developer and a bill
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Genuine manufacturing depth at a mid market price
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Gabriel Ashford
People Operations Lead, Aurora Print House
United States·Construction·11 to 50 employees
2.0
Jul 16, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Customization means a developer and a bill
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Genuine manufacturing depth at a mid market price
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Neil Bergstrom
Controller, Harborline Supply
Canada·Nonprofit·11 to 50 employees
1.0
Jun 26, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Our implementation partner sank the project
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Modular licensing, buy only what you use
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Fiona Thibault
Bookkeeper, Hillcrest Family Clinic
United States·Education·11 to 50 employees
3.0
May 18, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
The cloud version is a hosted desktop
The single most important decision is your partner, not the product. Same software, wildly different outcomes. Ask for references in your industry and actually call them, because Sage will not implement this and whoever does becomes your experience of it.
Pros
Strong US sales tax handling with Avalara
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Ezra Serrano
Operations Manager, Redbrick Property Group
United States·Manufacturing·1 to 10 employees
5.0
Apr 4, 2026
LinkedIn confirmedUsed 1 to 2 years
Landed cost finally reflects reality
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Extremely stable after decades in the market
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Keith Choi
Founder, Blackstone Contracting
United States·Marketing·11 to 50 employees
4.0
Feb 19, 2026
Verified userUsed 1 to 2 years
Modular licensing meant we bought what we use
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
Pros
Genuine manufacturing depth at a mid market price
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Esther Thornton
Practice Manager, Tidewater Marine Services
United States·Education·11 to 50 employees
4.0
Jan 31, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
A lot of ERP for a small manufacturer
Landed cost including freight and duty lands on the item properly, so our margins are actually our margins. We were guessing before and we were guessing wrong.
Pros
Strong US sales tax handling with Avalara
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Talia Lindqvist
Sales Director, Harborline Supply
United States·Healthcare·11 to 50 employees
4.0
Jun 20, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Lot traceability answered a recall in an hour
Landed cost including freight and duty lands on the item properly, so our margins are actually our margins. We were guessing before and we were guessing wrong.
Pros
Modular licensing, buy only what you use
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Jonathan Haddad
HR Manager, Silverbirch Accounting
United States·Transport and logistics·11 to 50 employees
5.0
Jun 16, 2025
Used less than 6 months
A lot of ERP for a small manufacturer
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
Pros
Extremely stable after decades in the market
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Mireille Tanaka
Practice Manager, Clearview Windows
Canada·Legal·1 to 10 employees
3.0
May 18, 2025
Verified userUsed 2 or more years
Capable, dated, and reporting costs extra
New staff take about two months to become useful. The screens are dense and the terminology is from another era. Once they are through it they are fast, but the ramp is real.
Pros
Genuine manufacturing depth at a mid market price
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 26, 2025
Thank you for the feedback. Sage 100 is delivered through our partner network, and we take reports about implementation experience seriously. Please contact us with your project details so we can review what happened.
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