Showing 21 to 40 of 207 reviews
Yasmin Yamamoto
General Manager, Sandbar Hospitality
CanadaTransport and logistics11 to 50 employees
Mar 25, 2025
It is old and I do not care. It bills correctly, every month, and billing correctly is the only thing I need it to do.
Pros
Work in progress review before billing
Cons
Essentially no integrations
Ulises Castillo
General Manager, Vertex Machine Works
CanadaMarketing1 to 10 employees
Dec 27, 2025
The release notes have been maintenance and compatibility fixes for years. Nothing has been meaningfully improved. It works, but it does not feel like a product anyone is investing in, and that makes me nervous about the next five years.
Pros
Itemized narrative invoices clients accept
Cons
Little visible product investment
Ulises Aoki
Project Manager, Beacon Legal Partners
United StatesTransport and logistics51 to 200 employees
Mar 2, 2025
Support used to be excellent. Now it is a queue, then a script, then an escalation that takes a week. I do not know what changed internally but the difference over five years is stark.
Pros
Extremely stable once configured
Cons
Little visible product investment
Response from the vendorMar 7, 2025
Thank you for the review. We are sorry to hear about the support experience and would like to look into it. Sage Timeslips continues to receive compatibility and security updates, and we would welcome the chance to discuss your needs directly.
Ulises Nasser
Studio Director, Summit Physio
United StatesProfessional services1 to 10 employees
Mar 1, 2026
It bills better than anything else I have used and it does nothing else. No practice management, no matter management, no CRM. If you want those you are buying a second product, and then you are managing an integration.
Pros
Itemized narrative invoices clients accept
Cons
Windows desktop only, hard for remote firms
Response from the vendorMar 10, 2026
Thank you for the review. We are sorry to hear about the support experience and would like to look into it. Sage Timeslips continues to receive compatibility and security updates, and we would welcome the chance to discuss your needs directly.
Neil Ortiz
Controller, Falcon Ridge Landscaping
United StatesSoftware1 to 10 employees
Oct 20, 2025
The release notes have been maintenance and compatibility fixes for years. Nothing has been meaningfully improved. It works, but it does not feel like a product anyone is investing in, and that makes me nervous about the next five years.
Pros
Itemized narrative invoices clients accept
Cons
Essentially no integrations
Response from the vendorNov 1, 2025
Thank you for the review. We are sorry to hear about the support experience and would like to look into it. Sage Timeslips continues to receive compatibility and security updates, and we would welcome the chance to discuss your needs directly.
Margot Rasheed
VP of Sales, Harborline Supply
United StatesManufacturing51 to 200 employees
Oct 16, 2025
A corporate client mandated LEDES billing and gave us sixty days. Timeslips already did it. That kept the relationship, and the relationship was worth more than every software decision I have made.
Pros
Itemized narrative invoices clients accept
Cons
Steep learning curve for new timekeepers
Odette Fairbanks
People Operations Lead, Coastline Outfitters
CanadaTransport and logistics51 to 200 employees
Sep 9, 2025
We are eleven timekeepers and it handles trust accounting properly, which for a law firm is not optional. The compliance side is genuinely solid.
Pros
Work in progress review before billing
Cons
Little visible product investment
Carmen Grant
Office Manager, Summit Physio
CanadaHealthcare1 to 10 employees
Sep 7, 2024
Work in progress review before anything goes out means a partner can adjust time, write down what should be written down, and see the bill before the client does. That step is where the money is and most tools skip it.
Pros
Extremely stable once configured
Cons
Support has declined noticeably
Yasmin Yoon
Head of Operations, Foundry Road Studios
CanadaHospitality1 to 10 employees
Jun 11, 2025
It bills better than anything else I have used and it does nothing else. No practice management, no matter management, no CRM. If you want those you are buying a second product, and then you are managing an integration.
Pros
Itemized narrative invoices clients accept
Cons
Support has declined noticeably
Response from the vendorJun 20, 2025
Thank you for the review. We are sorry to hear about the support experience and would like to look into it. Sage Timeslips continues to receive compatibility and security updates, and we would welcome the chance to discuss your needs directly.
Amara Ferreira
Owner, Northgate Logistics
United StatesReal estate11 to 50 employees
Mar 16, 2026
Rates by timekeeper, by client, by matter, with overrides that cascade in the right order. I have tried to build this in three other products and none of them could do it without a workaround. For a firm with client specific rate cards it is the whole product.
Pros
Trust accounting built in
Cons
Essentially no integrations
Douglas Gallagher
Head of Operations, Clearview Windows
United StatesAccounting500+ employees
Nov 30, 2024
It bills better than anything else I have used and it does nothing else. No practice management, no matter management, no CRM. If you want those you are buying a second product, and then you are managing an integration.
Pros
LEDES export for corporate clients
Cons
Steep learning curve for new timekeepers
Adrian Osei
Accountant, Maplewood Childcare
United StatesNonprofit11 to 50 employees
Sep 23, 2025
A corporate client mandated LEDES billing and gave us sixty days. Timeslips already did it. That kept the relationship, and the relationship was worth more than every software decision I have made.
Pros
LEDES export for corporate clients
Cons
Little visible product investment
Tobias Rooney
Operations Manager, Tidewater Marine Services
OtherNonprofit1 to 10 employees
May 8, 2025
Onboarding a new associate takes real training. Not an hour, a proper session and then a month of questions. That is a genuine cost when you are hiring.
Pros
Trust accounting built in
Cons
Little visible product investment
Tomas Quigley
Project Manager, Coastline Outfitters
CanadaFinancial services11 to 50 employees
Nov 22, 2024
A corporate client mandated LEDES billing and gave us sixty days. Timeslips already did it. That kept the relationship, and the relationship was worth more than every software decision I have made.
Pros
Trust accounting built in
Cons
Steep learning curve for new timekeepers
Everett Waterhouse
Head of Operations, Northern Star Staffing
United StatesHealthcare1 to 10 employees
Jul 17, 2025
Zero integrations that matter. Nothing talks to it, there is no app store, and anything you want to connect is a manual export. It is an island.
Pros
LEDES export for corporate clients
Cons
Essentially no integrations
Paige Crane
People Operations Lead, Cedar & Vine Interiors
CanadaAccounting201 to 500 employees
Jun 10, 2025
Support used to be excellent. Now it is a queue, then a script, then an escalation that takes a week. I do not know what changed internally but the difference over five years is stark.
Pros
Trust accounting built in
Cons
Steep learning curve for new timekeepers
Ezra Nguyen
Sales Director, Trailhead Bicycles
United StatesReal estate11 to 50 employees
May 16, 2026
We went fully remote and now we run it through a hosted desktop. It works. It is also 2026 and I am paying for a virtual machine to run a time tracker, which is a sentence I did not expect to say.
Pros
Rate structures no general tool can match
Cons
Essentially no integrations
Theo Stavros
Owner, Cedar & Vine Interiors
United StatesAccounting1 to 10 employees
Nov 21, 2025
Our invoices are itemized and narrative and clients pay them without a fight. When we trialled a modern cloud tool the bills got vaguer and our realization dropped. We came straight back.
Pros
Work in progress review before billing
Cons
Essentially no integrations
Portia Lockhart
Office Manager, Willow & Ash Salons
United StatesHospitality11 to 50 employees
Jun 30, 2025
We went fully remote and now we run it through a hosted desktop. It works. It is also 2026 and I am paying for a virtual machine to run a time tracker, which is a sentence I did not expect to say.
Pros
Extremely stable once configured
Cons
Support has declined noticeably
Miguel Pemberton
Operations Manager, Kestrel Analytics
CanadaSoftware1 to 10 employees
May 8, 2025
Rates by timekeeper, by client, by matter, with overrides that cascade in the right order. I have tried to build this in three other products and none of them could do it without a workaround. For a firm with client specific rate cards it is the whole product.
Pros
Extremely stable once configured
Cons
Windows desktop only, hard for remote firms
Canada
United States