Canada·Transport and logistics·51 to 200 employees
4.0
Dec 15, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Our creative reviews finally have a record
It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.
Pros
Proofing and markup with version history and recorded approvals
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Deepa Okonkwo
Founder, Meridian Dental Group
Canada·Professional services·1 to 10 employees
4.0
Oct 10, 2025
Used 6 to 12 months
Request forms fixed our intake chaos
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Cross project dependencies rather than project only
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Rashid Zimmerman
Sales Director, Foundry Road Studios
Canada·Legal·11 to 50 employees
5.0
Aug 31, 2025
LinkedIn confirmedUsed less than 6 months
Cross project dependencies we actually needed
It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.
Pros
Blueprints so every project starts with the right structure
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Nina Pemberton
General Manager, Clearview Windows
United States·Healthcare·1 to 10 employees
2.0
Jun 30, 2025
Verified userUsed 2 or more years
The mobile app frustrates more than it helps
The mobile app is slow and the navigation does not match the desktop mental model. People use it to approve something and nothing else. For a platform this capable the app feels neglected.
Pros
Cross project dependencies rather than project only
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Kendra Ortiz
Practice Manager, Lantern Creative
United States·Construction·1 to 10 employees
4.0
Jun 10, 2025
Used 1 to 2 years
It holds up when the work gets complicated
Cross project dependencies matter to us because a delay in one client's asset delivery genuinely moves another project's schedule. Most tools model dependencies inside a project only, which was useless for how we work.
Pros
Blueprints so every project starts with the right structure
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Amelia Vance
Owner, Silverbirch Accounting
United States·Professional services·51 to 200 employees
1.0
Mar 9, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The mobile app frustrates more than it helps
The default notification volume is relentless. Half my team had muted it within three weeks, which defeats the point entirely. It is configurable and the defaults train people to ignore the tool before they discover that.
Pros
Holds up at high project volume where lighter tools fail
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Ximena Winters
Chief of Staff, Aurora Print House
United States·Healthcare·11 to 50 employees
3.0
Jan 17, 2025
Used less than 6 months
Dense by design, cold by reputation
Compared with monday.com it looks like a tool for professionals rather than something designed to delight. Some of our team read that as cold. It is also why it survives complexity, so I take the trade.
Pros
Blueprints so every project starts with the right structure
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 22, 2025
We are sorry about the delay resolving your automation issue, which is not the standard we aim for. If you share your ticket reference we will review how it was handled.
3 found this helpful
Wyatt Ishikawa
Owner, Lantern Creative
United States·Manufacturing·51 to 200 employees
3.0
Dec 11, 2024
Used 2 or more years
Dense by design, cold by reputation
Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.
Pros
Native time tracking and billable hours
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 17, 2024
We are sorry about the delay resolving your automation issue, which is not the standard we aim for. If you share your ticket reference we will review how it was handled.
3 found this helpful
Ximena Farouk
Finance Manager, Summit Physio
United States·Construction·11 to 50 employees
5.0
Aug 26, 2024
Verified userLinkedIn confirmedUsed 2 or more years
It holds up when the work gets complicated
It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.
Pros
Native time tracking and billable hours
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Heather Reyes
Controller, Copper Mountain Brewing
Canada·Transport and logistics·1 to 10 employees
3.0
Jun 18, 2026
Verified userLinkedIn confirmedUsed 2 or more years
The first three weeks are genuinely hard
This rewards a proper setup and punishes a casual one. We assigned an owner for three weeks to build the spaces, forms and blueprints. Teams that rolled it out and hoped are the ones writing the angry reviews.
Pros
Proofing and markup with version history and recorded approvals
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 27, 2026
Thank you for the feedback. Notification defaults are something we continue to refine and your point is well made. Our support team can help you set sensible team wide defaults if that would be useful.
2 found this helpful
Jorge Waterhouse
Bookkeeper, Prairie Rose Bakery
Other·Retail·1 to 10 employees
5.0
Feb 7, 2026
Verified userUsed 1 to 2 years
It holds up when the work gets complicated
Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.
Pros
Holds up at high project volume where lighter tools fail
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Simone Underwood
Director of Finance, Trailhead Bicycles
United States·Financial services·11 to 50 employees
4.0
Sep 12, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Time tracking is native, not another tool
Cross project dependencies matter to us because a delay in one client's asset delivery genuinely moves another project's schedule. Most tools model dependencies inside a project only, which was useless for how we work.
Pros
Request forms that capture a complete brief and create the project
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Margot Laroche
People Operations Lead, Silverbirch Accounting
United States·Education·1 to 10 employees
4.0
Mar 22, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Cross project dependencies we actually needed
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Holds up at high project volume where lighter tools fail
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Tobias Villareal
Practice Manager, Bluewater Consulting
United States·Transport and logistics·1 to 10 employees
4.0
Mar 6, 2025
Verified userLinkedIn confirmedUsed 2 or more years
It holds up when the work gets complicated
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Blueprints so every project starts with the right structure
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Amara Hutchins
Head of Operations, Prairie Rose Bakery
United States·Software·11 to 50 employees
5.0
Jan 15, 2025
Verified userUsed 2 or more years
Cross project dependencies we actually needed
Cross project dependencies matter to us because a delay in one client's asset delivery genuinely moves another project's schedule. Most tools model dependencies inside a project only, which was useless for how we work.
Pros
Request forms that capture a complete brief and create the project
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Miguel Winters
VP of Sales, Silverbirch Accounting
Canada·Real estate·500+ employees
2.0
Jan 9, 2025
LinkedIn confirmedUsed 1 to 2 years
Notifications were overwhelming out of the box
The default notification volume is relentless. Half my team had muted it within three weeks, which defeats the point entirely. It is configurable and the defaults train people to ignore the tool before they discover that.
Pros
Holds up at high project volume where lighter tools fail
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Bethany Mercer
Bookkeeper, Summit Physio
United States·Education·11 to 50 employees
5.0
Jan 5, 2025
Verified userUsed 2 or more years
One system replaced three for our agency
It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.
Pros
Cross project dependencies rather than project only
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Nolan Boucher
Bookkeeper, Falcon Ridge Landscaping
United States·Professional services·1 to 10 employees
2.0
Dec 3, 2024
Used less than 6 months
The mobile app frustrates more than it helps
The mobile app is slow and the navigation does not match the desktop mental model. People use it to approve something and nothing else. For a platform this capable the app feels neglected.
Pros
Holds up at high project volume where lighter tools fail
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 12, 2024
We are sorry about the delay resolving your automation issue, which is not the standard we aim for. If you share your ticket reference we will review how it was handled.
2 found this helpful
Ravi Hollis
Office Manager, Meridian Dental Group
United States·Professional services·201 to 500 employees
5.0
Nov 11, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Cross project dependencies we actually needed
Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.
Pros
Blueprints so every project starts with the right structure
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Andre Raghavan
Office Manager, Meridian Dental Group
United States·Professional services·201 to 500 employees
1.0
May 10, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
The mobile app frustrates more than it helps
The default notification volume is relentless. Half my team had muted it within three weeks, which defeats the point entirely. It is configurable and the defaults train people to ignore the tool before they discover that.
Pros
Blueprints so every project starts with the right structure
Canada
United States