United States·Professional services·11 to 50 employees
5.0
Feb 16, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Request forms fixed our intake chaos
Cross project dependencies matter to us because a delay in one client's asset delivery genuinely moves another project's schedule. Most tools model dependencies inside a project only, which was useless for how we work.
Pros
Blueprints so every project starts with the right structure
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Emmett Bergstrom
Chief of Staff, Granite Peak Roofing
Canada·Construction·1 to 10 employees
4.0
Sep 6, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Proofing ended the email thread with nine attachments
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Proofing and markup with version history and recorded approvals
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Julius Jenkins
Studio Director, Maplewood Childcare
United States·Legal·11 to 50 employees
4.0
Jul 7, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Request forms fixed our intake chaos
Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.
Pros
Proofing and markup with version history and recorded approvals
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Margot Stavros
Owner, Blackstone Contracting
United States·Manufacturing·11 to 50 employees
3.0
Apr 1, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Dense by design, cold by reputation
This rewards a proper setup and punishes a casual one. We assigned an owner for three weeks to build the spaces, forms and blueprints. Teams that rolled it out and hoped are the ones writing the angry reviews.
Pros
Cross project dependencies rather than project only
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Uma Sharma
Head of Operations, Blackstone Contracting
United States·Manufacturing·1 to 10 employees
4.0
Oct 21, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
One system replaced three for our agency
Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.
Pros
Holds up at high project volume where lighter tools fail
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Devon Underwood
Finance Manager, Vertex Machine Works
United States·Legal·1 to 10 employees
5.0
Jun 10, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Proofing ended the email thread with nine attachments
Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.
Pros
Proofing and markup with version history and recorded approvals
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Dana Fitzgerald
General Manager, Harborline Supply
United States·Construction·201 to 500 employees
3.0
Apr 19, 2026
Verified userUsed 2 or more years
Configure it properly or do not bother
Compared with monday.com it looks like a tool for professionals rather than something designed to delight. Some of our team read that as cold. It is also why it survives complexity, so I take the trade.
Pros
Holds up at high project volume where lighter tools fail
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Zara Lambert
Sales Director, Ironwood Fabrication
United States·Retail·1 to 10 employees
5.0
Apr 4, 2026
LinkedIn confirmedUsed 6 to 12 months
Request forms fixed our intake chaos
Cross project dependencies matter to us because a delay in one client's asset delivery genuinely moves another project's schedule. Most tools model dependencies inside a project only, which was useless for how we work.
Pros
Cross project dependencies rather than project only
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Kirsten Lambert
Managing Partner, Lantern Creative
United States·Accounting·1 to 10 employees
4.0
Apr 1, 2025
Verified userUsed 1 to 2 years
One system replaced three for our agency
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Holds up at high project volume where lighter tools fail
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Meredith Leclerc
Owner, Kestrel Analytics
Canada·Accounting·51 to 200 employees
5.0
Mar 7, 2025
Used 1 to 2 years
Our creative reviews finally have a record
Cross project dependencies matter to us because a delay in one client's asset delivery genuinely moves another project's schedule. Most tools model dependencies inside a project only, which was useless for how we work.
Pros
Native time tracking and billable hours
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Jerome Acheson
Sales Director, Prairie Rose Bakery
Canada·Construction·11 to 50 employees
3.0
Feb 27, 2025
Verified userLinkedIn confirmedUsed 2 or more years
The first three weeks are genuinely hard
This rewards a proper setup and punishes a casual one. We assigned an owner for three weeks to build the spaces, forms and blueprints. Teams that rolled it out and hoped are the ones writing the angry reviews.
Pros
Blueprints so every project starts with the right structure
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Ravi Fairbanks
Founder, Northgate Logistics
United States·Financial services·1 to 10 employees
3.0
Jan 31, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Everything good is on Business
Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.
Pros
Native time tracking and billable hours
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Erin Doyle
Office Manager, Copper Mountain Brewing
Canada·Manufacturing·51 to 200 employees
2.0
Aug 4, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Notifications were overwhelming out of the box
The mobile app is slow and the navigation does not match the desktop mental model. People use it to approve something and nothing else. For a platform this capable the app feels neglected.
Pros
Blueprints so every project starts with the right structure
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Tessa Quintero
HR Manager, Maplewood Childcare
United States·Nonprofit·11 to 50 employees
4.0
Feb 18, 2026
Used 1 to 2 years
Proofing ended the email thread with nine attachments
Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.
Pros
Request forms that capture a complete brief and create the project
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Christopher Vance
Head of Operations, Meridian Dental Group
United States·Education·201 to 500 employees
5.0
Nov 10, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Proofing ended the email thread with nine attachments
Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.
Pros
Request forms that capture a complete brief and create the project
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Kyle Harrington
Director of Finance, Maplewood Childcare
Canada·Accounting·201 to 500 employees
3.0
Oct 19, 2025
LinkedIn confirmedUsed 1 to 2 years
The first three weeks are genuinely hard
The folder, project, task and custom item hierarchy is powerful and it confuses everyone at first. Our team was visibly lost for the first fortnight. By week four they were fast. Budget for that dip rather than being surprised by it.
Pros
Cross project dependencies rather than project only
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Franklin Lundgren
Finance Manager, Redbrick Property Group
Other·Construction·1 to 10 employees
3.0
Jul 18, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Configure it properly or do not bother
This rewards a proper setup and punishes a casual one. We assigned an owner for three weeks to build the spaces, forms and blueprints. Teams that rolled it out and hoped are the ones writing the angry reviews.
Pros
Cross project dependencies rather than project only
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Otis Mensah
Operations Manager, Copper Mountain Brewing
United States·Marketing·1 to 10 employees
5.0
Jun 15, 2025
Verified userUsed 1 to 2 years
It holds up when the work gets complicated
Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.
Pros
Holds up at high project volume where lighter tools fail
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Mabel Reyes
Founder, Foundry Road Studios
United States·Ecommerce·11 to 50 employees
3.0
Mar 24, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The first three weeks are genuinely hard
This rewards a proper setup and punishes a casual one. We assigned an owner for three weeks to build the spaces, forms and blueprints. Teams that rolled it out and hoped are the ones writing the angry reviews.
Pros
Cross project dependencies rather than project only
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Ravi Rooney
Sales Director, Hillcrest Family Clinic
United States·Professional services·11 to 50 employees
4.0
Mar 20, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Cross project dependencies we actually needed
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Request forms that capture a complete brief and create the project
United States
Canada